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Address: Caleta Xel-ha, Puerto Aventuras, Mexico
Phone Number:
+52 984 802 8752

TripAdvisor Reviewer Highlights

Read all 77 reviews
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    Terrible
Incredible experience - unique spa

Xpa Spa is a different type of spa. All outdoors in jungle type atmosphere designed with Balinese doors, furniture, mirrors, shower, etc. All are lovely, antique qualify. The... read more

5 of 5 bubblesReviewed 19 March 2015
octobertravel2016
,
Boston, Massachusetts
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77 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Gallatin Gateway, Montana
Level Contributor
57 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 6 May 2015

After reading all these reviews, apparently I just have bad luck! It took the concierge at the Omni 3-4 hours before finally getting someone on the phone at Xpa to take my reservation for the following morning. The reservation was booked, and they asked me to be waiting at the Omni at 9:45 to be picked up by their golf... More 

Helpful?
1 Thank shannon9907
Xpa P, Director de Relaciones con Clientes at Xpa Spa Eco Natural, responded to this review

We feel very sorry about this situation that was presented during your visit , just as we appreciate your comment because this can improve; Clearly I can see a technical communication problem which caused these problems , and we are committed to resolve and improve , to keep the high quality of service that our customers deserve. More 

Boston, Massachusetts
Level Contributor
23 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 19 March 2015

Xpa Spa is a different type of spa. All outdoors in jungle type atmosphere designed with Balinese doors, furniture, mirrors, shower, etc. All are lovely, antique qualify. The place is completely calm, quiet, no attempt to chatter during the treatment. I had a deep tissue massage and the masseuse did exactly what I asked. Really a wonderful experience. Also, they... More 

Helpful?
2 Thank octobertravel2016
Boston, Massachusetts
Level Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 19 February 2015

Visited Xpa with my wife for a couples massage and Mayan mud facial to celebrate Valentines Day. Found this gem online prior to our vacation and booked while there. We were looking to get off our resort a cab ride away and get some relax time in a more natural setting. The jungle setting was a great option from a... More 

Helpful?
1 Thank Dave D
Mexico City, Mexico
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 February 2015

Being in the XPA has been an amazing experience of how you can disconect from real life into the nature experience of listening to the water and the birds while getting an awsome massage or treatment!!!! highly recomended

Helpful?
1 Thank paloma l
Puerto Aventuras, Mexico
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 February 2015

I went to this Spa with my sister and her future-daughter-in law. it was a beautiful experience starting with our entrance right through to the end. We had the 80 minute massage and clay facial. The sounds of running water, the classical music, the birds chirping and even the boats in the marina, all added to this most unique experience.... More 

Helpful?
2 Thank LorettaM7598
New York City, New York
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 December 2014

I went to Xpa during my stay in Puerto Aventuras and I have to say.. this massage was one of the BEST I've ever had. I usually opt for a deeper tissue massage, but per their recommendation went for the relaxation massage...and I could not have been happier. They really know what they are doing and hit all the right... More 

Helpful?
2 Thank Marjorie H
Saint Louis, Missouri
Level Contributor
20 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 25 December 2014

My mother in law went to Xpa Spa today for a massage. She is very picky and she says "it was amazing, but there was a bad part to it. I wore tennis shoes and took them off and put them in the locker and they had me put on the robe and I had to walk barefoot on the... More 

Helpful?
1 Thank MarcStl
Pepperell, Massachusetts, United States
1 review
5 of 5 bubbles Reviewed 10 October 2014

I ended my week in Puerto Aventures at the Spa....wish I had gone earlier in the week .....I would have been sure to go back again.... it was a fabulous experience done in a natural location with the sounds of the water trickling and the birds singing.... it was one of the best massages I have had traveling in different... More 

Helpful?
Thank Jennifer C
Roanoke, Virginia
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

My mother in law and I visited this spa while our family was staying at Dreams nearby. It was wonderful! The surroundings are natural and soothing, and from the moment you step across the threshold, you feel as if you are in another world. We had hoped to do the combo traditional massage and hammock massage, but they have only... More 

Helpful?
1 Thank Angie C
Motley, Minnesota
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 April 2014

It took me a few days to write this review because I was in such a state of perfect bliss. I can't begin to describe the beauty of your surroundings when entering. Your in another world that if you give yourself into it completely, it will take you away to a another time when royalty was treated with such care... More 

Helpful?
1 Thank Sharon F

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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