Snowtips-Bactrax

Snowtips-Bactrax

Snowtips-Bactrax
4.5
7:00 AM - 9:00 PM
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
7:00 AM - 9:00 PM
Sunday
7:00 AM - 9:00 PM
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles81 reviews
Excellent
57
Very good
8
Average
7
Poor
0
Terrible
9

Preeya K
1 contribution
5.0 of 5 bubbles
Aug 2022
My two friends and I were able to rent touring bikes + pannier sets for ~1 week in order to do the Icefields Parkway bike ride. We reserved the bikes a few months in advance for our Aug 2022 ride.

We spent nearly 3 hours at the bike shop packing our panniers, getting the patch kits, making sure we had helmets and all our equipment. During that time the staff was super kind, generous with their time, and didn't complain at all about us being there even though they were quite busy with other customers.

We rode up to Jasper and brought our bikes back on a bus; When returning the bikes we noted a few things we'd noticed on the bikes (e.g. we changed a flat and weren't able to fully inflate the tire to be perfectly symmetrical around wheel since we only had a hand-pump) and the staff again was really kind and assured us they did a thorough inspection on the bikes before renting them out again.

Overall, great helpful and kind staff, and the only place we'd found to rent touring bikes.
Written October 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

One Life Travel
183 contributions
5.0 of 5 bubbles
May 2024 • Couples
My partner and I both love cycling and so we were keen to hire some bikes whilst in Banff. These guys were fantastic. My partner hired a bike initially and they had a great range of bikes on hire. We ride gravel bikes back at home so it was great to see these available at this store. Not all bike hire places had these as options. Hybrids also on offer and e bikes etc. Even tandem ones!!
The booking was easy with them and they also have bear spray available for hire. They take their time to show us how to use the bear spray and the protocols around it if it is used.
They were very patient with ensuring the fit was right before we headed off.
Bikes are in great condition and well maintained.
My partner had his own pedals as we travelled with our own cycling shoes and they were great to allow him to use them.
The second day we both went out and I felt the whole process was great. Would highly recommend them.
Written May 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Emma W
Chilbolton, UK34 contributions
5.0 of 5 bubbles
Feb 2022 • Family
We wandered off the Main Street and were very glad we did. The guys at snow tips provided us with brilliant equipment for our 8 days skiing in Banff. They were very friendly, informative and all priced competitively too. Crampons we bought and hires for our trip to Johnston canyon also excellent. Can’t fault them, highly recommend
Written February 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

shelley h
6 contributions
1.0 of 5 bubbles
Mar 2023 • Couples
I booked online and they charged me a convenient fee which I wasn't aware of. I am assuming I made a reservation when they first added using the third party and at that time they did not properly added this "convenient fee" into checkout. I contacted them and told me they cannot refund which is shame. They should not charge people without their knowledge. Bad Experience !!!!

My receipt clearly say total amount and there is no "convenient fee'" $0 deposit and total amount only ( when pick up)
My bank refunded money and here you go 1 star for you! Hope it was worth it for your business!!
Written April 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PB girl
Kingston, Canada5 contributions
1.0 of 5 bubbles
Jan 2020 • Friends
If I could give lower than 1 star, I would. Came in very excited for our day. Just wanted to rent some skates and ice cleats. Very quickly got annoyed. Watched the busy staff start helping whoever was in front of them, not the next person in line. Eventually we just grabbed our own skates and cleats and went to stand in line at the cash to pay. After about 45 minutes of standing around, helping ourselves, and constantly asking staff if someone could come help the line up at the cash register, we finally spoke sternly enough to someone that she came to help us. Again just leaving the people in front of us in line and ignoring them. Absolutely terrible service. I am now super pissed off and annoyed and if I knew anywhere else in town that rented what we wanted I would have left long ago. I work in town, and will not recommend people go to backtracks for rentals anymore. They have no system set up to help people properly/in order and the staff don’t seem to be able to multitask.
Written January 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tom L
1 contribution
1.0 of 5 bubbles
Feb 2023 • Family
Rented a kids day bike and set off w big hopes only to wind up w a terrible day. They gave my 9yo the only fat bike in their line up w/ out spike on the tires. In sheet ice conditions this should have happened. When I brought up the fact that we could even ride it after she feel multiple times they said we will reduce vs refund the rental. Pathetic. This is after I spend over $100 in the shop this morning. Piss poor decision making.
Written February 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jane s
Canmore, Canada2 contributions
3.0 of 5 bubbles
Aug 2021 • Solo
Great, friendly staff. Offer of a local discount was appreciated. I told them in advance that i needed key to remove the battery to put the bike on Roam transit. When i picked up the bike, they would not provide me with the key and when getting on bus was told the battery had to be removed, which I couldnt do. It is due to the extra weight on the bike carrier. I wouldnt rent from bactrax again if they wont provide the battery key.
Written August 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Daniel A
Washington DC, DC57 contributions
5.0 of 5 bubbles
Jul 2022
We rented camping gear for our trip. Everything was quality stuff and in good condition, and far less expensive than other options we could find. The sleeping bags did a good job to keep us warm in the cold mountain night, but remember to pack layers for sleeping!
There are a few things not on their list that you should bring of your own, like clothesline or rope, a lighter, and a hammock. And if you're not flying in a rubber mallet is helpful for the stakes.
Written July 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

From Canada
5 contributions
5.0 of 5 bubbles
Jul 2021 • Family
I had my own bike and rented a 2nd one for my husband. The staff were super accommodating and helpful with recommendations on trails. They even checked and pumped up my tires on my own bike. Then we rented ebikes for a day trip to Johnston canyon. Highly recommend renting ebike from them and doing that trip! Super fun and well worth it!
Written July 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nancy S
Arlington, TX30 contributions
5.0 of 5 bubbles
Sept 2023 • Family
The guys who worked there were very helpful. We rented regular bikes for a tour of Banff. They fitted each one of us for our bike. We opted not to use the e-bike as we were mostly riding around town. They gave us directions for a great bike ride along the Bow River to Vermilion Lakes. Very easy riding. Their rates were the best in town. Had a beautiful day and ride. Highly recommended
Written September 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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SNOWTIPS-BACTRAX - All You MUST Know Before You Go (2025)

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