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Address: 111 Banff Avenue | Harmony Lane Mall, 2nd Floor, Banff, Banff National Park, Alberta T1L 1A2, Canada
Phone Number: +1 403-762-0473
Website
Description:

Mountain Spa offers a full range of spa treatments in the heart of downtown...

Mountain Spa offers a full range of spa treatments in the heart of downtown Banff. Facilities include nine treatments rooms, two dual massage rooms, spa lounge, two steam rooms and a rooftop terrace with mountain views. Choose an individual treatment or treat yourself to one of our popular Spa Day packages.

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TripAdvisor Reviewer Highlights

Read all 53 reviews
Visitor rating
  • 32
    Excellent
  • 9
    Very good
  • 0
    Average
  • 5
    Poor
  • 6
    Terrible
A real treat!

I am a repeat customer at this Spa whenever I have an overnight trip to Banff. This time I had a body wrap followed by Hot Stone massage. Both treatments were wonderful, very... read more

4 of 5 bubblesReviewed 7 August 2015
Lorri M
,
Calgary, Canada
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53 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Banff, Canada
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 March 2016

Sweet in simplicity. Came and had the best facial I have ever experienced She used techniques I've never had and gave a long relaxing massage I fell asleep! -a tricky matter I recommend this Spa to anyone visiting Banff The staff are super friendly and accommodating in a beautiful rustic ambiance

Helpful?
1 Thank Lelizabit
OwnerDirector, Owner at Mountain Spa, responded to this review

Lelizabit, It was a pleasure to have you in the spa ! It makes us happy to serve our customers and ensure every treatment and visit is memorable. Can't wait to see you again! More 

Banff, Alberta
Level Contributor
102 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 26 November 2015

Quiet environment, well appointed, always clean. Beate, the owner, is very professional and welcoming. The mountain views from her roof top are well worth a visit. I have been going to this spa for a number of years for either electrolysis, eye brow shaping or pedicure and would not hesitate to recommend.

Helpful?
2 Thank MPR1967
OwnerDirector, Owner at Mountain Spa, responded to this review

We are super happy to here you enjoyed the service. Our goal is to be the best SPA and provide the best service to each and every one of our customers. Can't wait to see you again. More 

Edmonton, Alberta, Canada
Level Contributor
20 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 16 November 2015

My husband and I went for a couple's Hot Stone Massage. Neither of us had ever had a hot stone massage before, and we were both very pleasantly surprised!! Very relaxing time. Staff were very friendly and professional. Look forward to doing it again sometime!!

Helpful?
1 Thank L0vinMexic0
OwnerDirector, Owner at Mountain Spa, responded to this review

Glad you enjoyed the hot stone treatment. We strive to provide the best experience to our loyal customers and appreciate the feedback and review. Can't wait to see you again! More 

Banff
Level Contributor
31 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 30 September 2015

I have been going to Mountain Spa for years, for hot stone and relaxation massage, manicures, pedicures, and waxing. It is so easy to get to, and less fussy and more affordable than the Fairmont Banff Springs Hotel spa. I have brought my mother, who is unsteady on her feet. There is elevator access, which makes it easy for older... More 

Helpful?
5 Thank Divanina
OwnerDirector, Owner at Mountain Spa, responded to this review

Divanina, It is always good to have you in the spa and i'm glad we could help make your experience as good as you describe. Can't wait to see you again! More 

Calgary, Canada
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 7 August 2015

I am a repeat customer at this Spa whenever I have an overnight trip to Banff. This time I had a body wrap followed by Hot Stone massage. Both treatments were wonderful, very relaxing. I did not feel rushed in anyway. The girls were very pleasant and well organized and spa is very clean. I left feeling very refreshed. Treat... More 

Helpful?
3 Thank Lorri M
OwnerDirector, Owner at Mountain Spa, responded to this review

Lorri, It is always great to see you in the spa and i'm glad you have experienced our line up of different treatments. Breathe deep and we will continue to provide the refreshing feeling to you. Can't wait to see you again! More 

Tucson, Arizona
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 August 2015

Although we made last minute accommodations, our experience was delightful. Beautiful, relaxing spa with spaces to relax before and after. Professional therapists for both my husband and myself even though we have different tensions and health problems. So delightful we cancelled our planned day trip to Calgary for the next day and went back to Mountain Spa instead. Both days... More 

Helpful?
3 Thank BJR60
OwnerDirector, Owner at Mountain Spa, responded to this review

Thank you for the kind words and we are happy to provide the highest quality service to each and every customer. We appreciate the feedback and review. Can't wait to see you again! More 

Banff, Canada
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 13 July 2015

I filled out the medical form beforehand and there were three options for the intensity of the massage therapy. I selected the most intense pressure to work on my tight shoulders. I handed the sheet to the receptionist but the masseuse must not have even read it because she rubbed my back gently for an hour. It was the strangest... More 

Helpful?
3 Thank 0nirreM
Cochrane, Canada
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 June 2015

For years I have been going to Mountain Spa whenever I am in town. It is a wonderful location in the heart of Banff with a lovely boutique feel and an amazing view if you are enjoying a manicure. I have never had a massage at this spa before, but recently experienced one of the most memorable and amazing massages... More 

Helpful?
1 Thank GooGooGirl
OwnerDirector, Owner at Mountain Spa, responded to this review

So glad to here the your feedback, we strive to here this feedback from each and every customer. We will continue delivering memorable amazing experiences each time you come to Mountain Spa. Can't wait to see you again! More 

Calgary, Canada
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 31 May 2015

I recently visited this spa while staying in Banff. I was greeted by Joanne, welcomed, offered something to drink, tea, water etc. and escorted to a bright sunny area when I would receive my pedicure. The entire space is tranquil and very well appointed. I had a lovely view of the mountains while I had a great service. I would... More 

Helpful?
1 Thank Brian M
OwnerDirector, Owner at Mountain Spa, responded to this review

Brian, It was a pleasure to serve you and we are continuously striving to improve our services to ensure each customer feels as relaxed as you. Thank you for the feedback and can't wait to see you again! More 

Calgary
Level Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 April 2015

After spending an active weekend in Banff, my girl friend and I ended the weekend at Mountain spa where we had massages and pedicures. We both really enjoyed our massages and thought they did a wonderful job on our pedicures. The staff were friendly. The atmosphere was very relaxing and the prices were fair. A nice little spa with a... More 

Helpful?
1 Thank SLVCalgary
OwnerDirector, Owner at Mountain Spa, responded to this review

It was a pleasure to have you in the spa ! It makes us happy to serve our customers and ensure every treatment and visit is memorable. Can't wait to see you again! More 

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