Red Earth Spa
Red Earth Spa
4
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
10:00 AM - 6:00 PM
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About
Red Earth Spa is a full service spa with six treatment rooms including one dedicated to hydrotherapy. The Spa also features a manicure and facial room. The spa has a number of areas for clients to relax before, in-between or after a treatment. Come join us at Banff's only full service Spa on Banff Avenue.
Suggested duration
2-3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
164 reviews
Excellent
81
Very good
44
Average
20
Poor
11
Terrible
8

Samm R
Guelph, Canada7 contributions
Jan. 2023 • Couples
We had a great afternoon at the Red Earth Spa. We booked their deep earth romance package which included Geisha plunge, 60 minute customized massages, lunch, and pedicures for myself and my husband.
We had no idea what the geisha plunge was, but enjoyed it. It’s basically a smaller tub with aromatherapy and light in the tub. It was a relaxing start. Then we had our customized massages by Yuko and Deborah who were both excellent. We felt so relaxed, and our concerns/needs were heard and met by these great therapists.
We then had our lunch which was generous with quantity and quality. We had our choice of sandwich, a garden salad, croissant, yogurt, apple and granola bar. We had orange juice and water to drink. It was delicious.
We then had our pedicures by Loren. Such a relaxing experience and our feet have never felt better. We both opted to have paraffin treatment which was heavenly.

We then had free rein of the spa including the hotel hot pool/sauna (we were fortunate to have to ourselves). Then took a relaxing shower before heading home. They provide lockers, robes, sandals and various toiletry amenities in the locker rooms. I can see how they would be a bit small if the spa is particularly busy, but since we were almost the only two there we did not find this an issue.
Great therapists/aestheticians and a great experience. Thanks Red Earth!
Written January 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

DavidLMiller
87 contributions
Dec. 2022 • Solo
I was able to book 24 hours in advance. If you were super flexible you could probably get same day appointments. I was treated to a pedicure by Sylvia and a 60 minute massage with Nikki. Both were excellent. The only downside was how small the waiting areas were. They were heavily trafficked and not conducive to hanging out and relaxing pre or post treatment. There was a hot pool and sauna adjacent to the spa, however, it was coed and open to hotel guests which included children. I personally would like to see it closed off for spa guests only to create a more relaxing experience in that area. I did enjoy my treatments and the therapists were excellent!
Written December 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Andrew G
Gainesville, GA75 contributions
Jul. 2022 • Couples
Went here after hiking back country for 4 days. Small but very nice spa. Definitely make sure you make a reservation early if you know the at you are going. They do have some limited same day availability.

Massage was excellent. Staff was interactive in an appropriate way. Very responsive to requests during treatment. Locker room was small but very well appointed. Would definitely return if in the area.
Written July 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Michelle M
Calgary, Canada28 contributions
Jun. 2022 • Friends
We had a mani and pedi with Sylvia and she was most amazing. The service was very professional and skilled at what she does and most delightful to chat with.
Written June 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jason K
1 contribution
May 2022 • Couples
Misinformation, resulted in a rushed and overall not pleasant experience!
I booked in with reception for a couples hot stone massage from 4-530pm. I was to show up at 345pm to fill out paperwork and get ready for massage.
We were waiting in our hotel room (where the spa is located) and about to head down, when we received a call from the spa at 345, informing us our session had started and we were late!
We then were rushed to get relaxed in the room and started the session at 358pm. They finished our $500, 90min massage at 513pm as per the clock in the room.
I informed the front desk about this miss understanding, and received “sometimes that happens” in response. As avid spa goers, this was the worst experience in customer service we have had from many parts of the world.
Wasn’t looking for refund or anything, just information to prevent from happening to others. However, given the staffs lack of care and comment, this seems to be a standard for Red Earth Spa!
Written May 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Arryn H
Saskatoon, Canada1 contribution
Apr. 2022
Sydney made us feel so well taken care of. My husband and I enjoyed the 60 min therapeutic massage. The spa had everything we needed to make our visit as relaxed and comfortable as we could be. We would definitely return when visiting again.
Written April 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Maureen J
6 contributions
Feb. 2022
After 3 days of hiking in and around Banff I was ready for a little pampering!
I was staying at the Caribou Lodge where Red Earth Spa is located so I took a chance on what I hoped would be a decent massage.
This was THE BEST massage I have ever had.
Yuko was the masseuse and asked prior to the massage if I had any areas that needed a bit of extra attention or if I had pain. I was honest about my aches but also told her that I respect her skills and was sure she would feel the knows and tension...sure enough! That woman was able to get rid of all the tension and stress I carry in my shoulders and neck. I rarely am able to relax and chill enough to slip into a little sleep but while Yuko expertly massaged my back I did sleep a bit!
Written March 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

walkingthebeaches
Edmonton, Canada43 contributions
Nov. 2021 • Friends
This was my first ever massage and from the front desk help to my massage therapist Yuko, was all incredible. Yuko listened to everything I said and always ensured I was comfortable and the pressure was just right. I was even shown a stretch to help reduce the tightness in my shoulders, which I had no idea they would even do for me. The facility was clean, organized and the robes were nice and comfortable. The hot pool at the end was a perfect way to finish the day.
Written November 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

CuriousCanuk
Ottawa, Canada30 contributions
Sep. 2021
My 15 year old daughter and I each had a facial here end of September 2021. We were both very pleased with the service, experience and lasting results/feel on our skin.

My daughter had the customized organic facial. It was her first facial (but she has had many massages and other spa treatments), and she loved it. We felt our skin was so soft and glowing for days following.

I had the express/promt facial and it certainly did not feel express in any way....wow....highly recommended. I really felt pampered and it was soooo relaxing with a lot of massage. Very good!

Very clean, personable caring service, quiet, nothing felt rushed.

There are many Spas in Banff so may be hard to choose, but I highly recommend a facial at the Red Earth Spa....even the 'express'...
Written October 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Wendy D
1 contribution
Sep. 2021 • Friends
I was fortunate enough to get a massage treatment from a fellow named Josh and I can honestly say this may have been the best treatment experience I have ever had.
He was professional in conversation with neutral responses to socially controversial topics, polite, quiet throughput the treatment, and explained product options and services as the treatment progressed.
Draping was confident, modest and respectful yet quick and efficient.
The hands on piece of the treatment was everything I needed after running the Melissa’s and walking around downtown Banff. He was very receptive and adjusted pressure with the most subtle reaction from me. I have nagging injuries and the usual things born of a desk job and Josh worked through each muscle group with strong fluid motion, matching the speed and movement to what my muscles needed. I left the spa feeling like everything was addressed, I was content and without pain.
Thank you- My expectations have just been raised! Lol!
Written September 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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RED EARTH SPA (Banff) - 2023 What to Know BEFORE You Go

Frequently Asked Questions about Red Earth Spa

Red Earth Spa is open:
  • Sun - Thu 10:00 a.m. - 6:00 p.m.
  • Fri - Sat 10:00 a.m. - 8:00 p.m.