Banff Cycle + Sport

Banff Cycle + Sport

Banff Cycle + Sport
5
Bike ToursEquipment HireSightseeing ToursDay Trips
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 5:00 PM
About
Banff Cycle is a full service, bike rental and tour company. We rent top-of-the-line Trek e-bikes, mountain bikes and road bikes. We also offer daily e-bike tours exploring Banff and the surrounding area with our expert local guides. We also work with groups to offer custom tours. Our bike shop has a wide selection of cycling gear, including Castelli, Trek, Sweet Protection and more. We are also a certified Trek retailer. We highly recommend reserving your bike rental or tour early. You can book with confidence as we offer a full refund with 24-hours notice. Banff Cycle is a family owned and operated business since 2010.
Banff, Alberta, Canada

Awards
Travellers' Choice
2024

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles125 reviews
Excellent
123
Very good
0
Average
0
Poor
1
Terrible
1

monachad5
Edmonton, Canada7 contributions
5.0 of 5 bubbles
Jun 2020
We rented 2 e-bikes and I think we are ruined for regular biking now! The bikes were amazing and so fun to ride. They take every hill like a charm and there's no better way to enjoy the scenery, wildlife and fresh mountain air. We encountered mountain goats, a fox, elk and of course squirrels. The service we received from Tom was extremely helpful and he's so friendly. He gave us trail suggestions and explained the operation of the e-bikes to us thoroughly. He offered a "top up" charge if we needed it later in the day and gave us his contact info to send out the cavalry if needed. :) The other 2 workers @ Banff Cycle were also very helpful & knowledgable when we enquired the day before.
The easy ride of the e-bike was unbelievable and made biking like an entire new sport! The electric bikes took us all around Banff (over 60 Km), up mountains, around lakes, along rivers and around the golf course.
We would definitely rent from Banff Cycle again, the price was very fair and so worth the experience! Don't give it a second thought...just do it!
Written June 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
You guys we terrific, It is all about attitude and yours were great. Appreciate you kind words and support during this challenging time.
Written June 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kathy
1 contribution
2.0 of 5 bubbles
Jul 2021
The e-biking experience was wonderful from Banff to Johnston Canyon on July 15, 2021. But that is where the wonderful stopped. Driving back to Calgary I realized I probably left my glasses in the bike bag. I called as soon as I got home & left a message. I called the next morning & talked to someone who said they would check all the bike bags prior to any rentals for the day. I called again 3 days & they said they had not found any glasses. Each time I left my phone number so they could follow up & no one ever called. On Aug 29 my daughter was passing by the rental place, by the train tracks, & thought why not stop by & ask. Sure enough they had my glasses. It is wonderful to have them back & I am very glad I did not spend hundreds of dollars on a new pair but really after a month & a half & they never called me. Pretty sad customer service.
Written September 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are sorry you forgot your glasses and we are happy we were able to recover them for you.
Written September 4, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jprins1993
Sarnia, Canada5 contributions
5.0 of 5 bubbles
Jun 2021 • Couples
This was not part of our Banff itinerary and yet it was one of my favourite experiences!
My 23 weeks pregnant wife and I biked from the free parking location in Banff to Johnston Canyon which was about 50 km round trip. The hybrid bikes we received were incredible, lightweight and easy to use. The staff were friendly and supportive.
The bow valley parkway was closed to vehicle traffic making the experience safe and unique!
It was amazing biking on clear roads, up and down hills, and being surrounded by mountains and lakes.
Would definitely recommend this experience and do this trip again if we ever get the chance too!

Thank you Banff Cycle for creating this adventure and memorable experience!
Written July 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So Happy you had a good ride on the Bow Valley Parkway, and appreciate your support and positive comments, we strive to do our best to make your experience as positive as possible.
Written September 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

hiv789
15 contributions
5.0 of 5 bubbles
Aug 2021 • Couples
My wife and I enjoyed some e-bikes from Banff Cycle. Tom was very responsive in responding to our questions ahead of time.
We really enjoyed our trip to Johnston Canyon. This was our first time on an e-bike and we loved it. Made the day very enjoyable.
There were bottle holders, a bike lock supplied and the bikes were in excellent condition. We packed a cooler bag for our lunch and bungee tied them to the back rack. We were given good directions to get on our way with ease. Was a highlight of our trip. Thanks Banff Cycle.
Written August 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Highlight of your trip, well that is fantastic news. See you again in the future!
Written August 27, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pathfinder313059
1 contribution
5.0 of 5 bubbles
Jun 2023 • Couples
We totally recommend Banff Cycle - the staff were extremely friendly, courteous, helpful, knowledgeable and welcoming. We hired e-bikes and completed the 50km round trip Banff to Johnston Canyon. Fantastic day and we will definitely be coming back to Banff Cycle very soon.
Written June 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sven L
Augsburg, Germany1 contribution
5.0 of 5 bubbles
May 2022
Best bike rental experience ever!!! I met Tom in front of the location without even planning to rent a bike for that day and ended up with having one of the best days of my Canada trip - on a bike. Tom convinced me that the area is awesome for biking. It was not difficult to choose a bike since Banff Cycle offers a great variety of premium bikes which are perfectly cared for.
I also had one of the best service experiences ever. Jess really made me find and cycle the best routes and trails. On the map, in the app or by just describing them. I came back a couple of times on that day and got new great tips every time which perfectly matched my personal cyclist profile. So if I ever come back to Banff (which I hope) I will definitely get back to Banff Cycle to meet Tom and Jess again and of course rent a bike!
Written June 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was a pleasure to meet you and appreciate your kindness and support.
Written August 13, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Peggy J
43 contributions
5.0 of 5 bubbles
Jun 2022 • Couples
Located at the old train station with free parking, this Trek (and other quality brands) bike shop can meet size and style bike requirements for any group. The shop is about a block from a wonderful bike trail with many other connecting trails…both easy and challenging. We rented E-bikes and enjoyed outstanding rides around Banff and on the Bow Valley Parkway. Staff were friendly and helpful to make sure each customer has the right bike and accessories for their needs for the day.
Written June 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to write this review, I am happy that we were able to provide you with everything you needed to enjoy a day out cycling in the bow valley.
Written August 13, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

John M
Chilliwack, Canada78 contributions
5.0 of 5 bubbles
Jun 2022
Located in the old Banff railway station. Booked ahead on line. Their cancelation policy is a bit vague online but I called and was told we could cancel without penalty. The e-bikes were clean and well maintained. The staff were very helpful in explaining the operation of the e-bikes and providing maps and directions to recommended journeys. I'd happily book with them again.
Written June 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey thank you so much for your comments, it helps our enterprise a great deal.
Written August 13, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Canadian007
St Augustin de Desmaures, Canada135 contributions
5.0 of 5 bubbles
Aug 2021 • Family
We definitely recommend Banff cycle to rent a bike in the Banff area. Very courteous and knowledgeable staff, provided clear explanations on how to use the eBikes and gave good advices on the trails to explore. Excellent quality eBikes, we did a 90 km tour in a day! We ended up going to Johnston Canyon on Bow Valley Parkway (the portion from Banff to Johnston Canyon is closed to automobiles this summer, so it was great) - and then from Banff almost to Canmore on the path along the TransCanadian.
Written August 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glad you enjoyed yourself. Appreciate your support!
Written August 27, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

travellercjd
Round Rock, TX116 contributions
5.0 of 5 bubbles
Jul 2023 • Family
Our family of 4 (2 sons ages 23 and 21), rented E-bikes from Banff Cycle. It was our first time renting E-bikes, and we received a good explanation about how they work when we picked them up. We discussed what we wanted to do with the store employee, and decided upon the Banff Springs golf course loop trail and the Sundance Canyon trail. We didn't want anything too far or too difficult, and these recommendations were spot on. We did have an issue with one of the bikes about 15 minutes after departing, but were able to call the shop, and they brought us a different bike and took away the other one. Had to wait about 15 minutes. Other than that, the bikes were great and we really enjoyed our time on the e-bikes.
Written August 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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