Banff Airporter
Banff Airporter
5
8:00 AM - 10:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Sunday
8:00 AM - 10:00 PM
About
Banff Airporter, 26 years in business, offers 22 departure times a day between the Calgary Airport and Canmore / Banff. Book today and support a locally owned and operated business.
Duration: 2-3 hours
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See what travellers are saying
  • Agnes H
    Upland, California7 contributions
    5.0 of 5 bubbles
    Attending a conference in beautiful Banff at the Art center.
    I attended the SIO meeting at the Banff art center. It is an amazing place, in a majestic setting. Very courteous staff, clean, comfortable rooms. Everything ( meal places, conference in close proximity.We took the Banff Airporter shuttle from the Calgary airport. Very reliable service, comfortable buses, kind very nice drivers, always on time. Great experience, Thanks, Dr Agnes Horvath
    Visited September 2023
    Travelled on business
    Written September 19, 2023
  • Susanne K
    1 contribution
    5.0 of 5 bubbles
    Easy and straighforward all around!
    Easy to book while in airport awaiting the arrival of friends. Friendly customer service and very helpful is picking the right transport pick up time to align with my return flight. Arrived on time, comfortable car and friendly driver. Would definitely book again!
    Visited September 2023
    Travelled with friends
    Written September 24, 2023
  • myls t
    2 contributions
    4.0 of 5 bubbles
    Good service
    Banff Airporter have a friendly, helpful and great service drivers, always on time and gives an excellent informations about the travel time, drop off location and helpful with the luggages. But small thing must be improve I didn't get an email booking reservation confirmation right away because the agent on phone call booking didn't double check my email address and I have to call back to have the confirmation. Aside from that everything is great.
    Visited September 2023
    Travelled solo
    Written September 26, 2023
  • DOTTIE HAMILL
    Frederick, Maryland46 contributions
    5.0 of 5 bubbles
    Simply the Best
    The Banff Airporter was the best! Kevin picked us up early, made sure several times that all guests were comfortable and enjoying the ride. He explained the shuttle features so that all would love the ride. We were at the Calgary Airport in 1hr 15min from the last pick up spot. He actually dropped us off at the Marriott in terminal Hotel. We will not hesitate to use this service again when we are traveling. No need to rent a car! Thanks Kevin
    Visited September 2023
    Travelled as a couple
    Written October 1, 2023
  • Angela F
    4 contributions
    5.0 of 5 bubbles
    Shuttle bus from Airport to Banff
    Very profesional, pick up and drop off either at the airport and in Banff was on time. I took the shuttle at the airport one hour before the booked time and they allowed me to change time with no problem. They send you the reiminder of the trip one day before. I was not sure how to handle the check in on the way back and I asked for an information to a driver that was waiting to leave and he gave me all the details of my trip even if it was 2 days after.
    Visited September 2023
    Travelled on business
    Written October 1, 2023
  • liesenluc
    Bruges, Belgium600 contributions
    5.0 of 5 bubbles
    Fast service
    Very good service from Canmore to the airport of Calgary. . Clean small bus, on time. The bus starts at the Coast Hotel in Canmore. Wait outside from the reception, the area is covered when it should rain.
    Visited September 2023
    Travelled as a couple
    Written October 2, 2023
  • Ally B
    71 contributions
    5.0 of 5 bubbles
    Great service
    Good communication in advance, arrived on time and dropped off right at the door of both domestic and international terminals. Much cheaper than a taxi but probably more comfortable to be honest! Will pick up from Canmore as well which is where we were staying. Recommend.
    Visited October 2023
    Travelled as a couple
    Written October 9, 2023
  • Dan B
    1 contribution
    5.0 of 5 bubbles
    Great Service
    We used Banff Airporter from our hotel in Banff to Calgary Intl. Airport. The service was on-time and excellent. The coach was comfortable and the driver courteous and professional. I recommend this service and I would use it again.
    Visited October 2023
    Travelled as a couple
    Written October 9, 2023
  • Traveler758102
    Coquitlam, Canada5 contributions
    5.0 of 5 bubbles
    Excellent service, pristine vehicles & many pickup locations in Banff
    Many pickup locations in Banff. The driver Andrew was very pleasant and professional. The interior of the shuttle was spotless and pristine. I enjoyed the quietness of the bus ride (no music or commentary) as we left Banff for Calgary Airport, which allowed me to soak up the last of the rockies in peace. Despite the quietness that I enjoyed, the driver was friendly and bubbly with each person he picked up.
    Visited October 2023
    Travelled solo
    Written October 9, 2023
  • NorthStar47127059845
    1 contribution
    5.0 of 5 bubbles
    Relaxing drive after a long travel day
    We had a wonderful experience. In fact, they called us when we were delayed to be sure they could book us on the next available shuttle. Our driver was very nice confirming luggage and our drop off location with estimated arrival time before departing Leather seats with charging stations after a long flight was great to get caught up on emails while charging my laptop
    Visited October 2023
    Travelled with family
    Written October 12, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles2,121 reviews
Excellent
1,937
Very good
141
Average
21
Poor
11
Terrible
11

christys0221
Seffner, FL10 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
We used Banff Airporter when we arrived in Calgary to take us to Banff and on the return journey as well. They were a short walk just outside the International arrivals baggage claim so they were easy to find. They loaded our bags for us and all we had to do was sit back and enjoy the ride. Bus was comfortable and clean and dropped us off right at our hotel. Same for the return to Calgary a week later. Chantel was our driver and was very friendly and helpful with loading the bags for us. She had us back at the airport in plenty of time for our flight. I would definately recommend using The Banff Airporter, everything from reservations to drop off went as smooth as possible! Thank u!
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RichardT
3 contributions
5.0 of 5 bubbles
Dec 2021 • Family
Great, friendly, courteous and timely service. The driver from Banff to Calgary airport (Tyler) was pleasant and just wanted to ensure the passengers were comfortable, safe and on time. No social distancing but everyone was double vaccinated.
The staff (sorry can’t remember their names) when you call, text or email were very responsive. They were thoughtful enough to check before our arrival to see if we needed a car or booster seat since they saw I had booked for one child (6-16 yrs old), something I totally forgot.
We needed to make a last minute change to return to Calgary 3 days earlier. We called around 5 pm to get a return for the next morning, and they responded quickly to advise us what was available, and we were booked for 7 am the next morning.
I would use them again and would highly recommend them.
Written December 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Spideydad, Thank you very much for your review. It's great to hear that your travels worked out. Your review gives a great shout out to our reservations staff for catching the car seat requirement and also making a last-minute change to your booking. It's really great to read about that as so often everything is about the driver. Thank you for the 5 stars and for the recommendation. Let's hope you're back to Banff again soon! Mark
Written January 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rob
Essex, UK2 contributions
5.0 of 5 bubbles
Feb 2020
We booked the Banff Airporter service before we left the UK for our wedding & honeymoon in Canada. It was our first time in Canada so we had no idea what to expect. At Calgary airport the Airporter desk is easy to find and the buses run regularly and on time. Our driver, Chantel, was delightful and friendly which is exactly what’s needed after a long haul flight. Upon our return to Calgary after the wedding Chantel was once again our driver. She immediately recognised us and congratulated us on our marriage. This made the whole transportation experience so enjoyable. I would highly recommend the Banff Airporter Service to anyone planning their visit to Banff.
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NB
Winnipeg, Canada3 contributions
5.0 of 5 bubbles
Nov 2022
I was still zipping up my suitcase inside when the bus arrived, and the driver came in to get me and even wheeled my luggage to the bus for me. Not only was he patient and helpful, he was also very friendly... kept asking if the temperature was alright and even pointed out the beautiful sunset on one side of the vehicle, in case the passengers didn't notice. Also the seats were comfortable and the windows were spotless, making for fantastic photos of the mountains along the drive! I highly recommend Banff Airporter as a shuttle between Calgary and Banff and will definitely book with them again next time I visit.
Written November 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Curiosity668833
3 contributions
5.0 of 5 bubbles
Mar 2020 • Solo
Had a very smooth journey from Banff to Calgary Airport today. Chantel is a good driver and was very professional, she dealt with a rude customer in a smart and friendly way, kept the good vibes up in the bus and it also helps that she looks like Lara Croft. 5 star.
Written March 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Douglas Shepherd
Toronto, Canada2 contributions
5.0 of 5 bubbles
Jan 2022 • Family
This company understands customer service. We had to make various cancellations and changes due to flight changes and the staff were excellent, friendly and helpful making the changes immediately without unnecessary hassles. They promptly refunded the cancelled portions with a full refund. I would highly recommend this company. World class!
Written January 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi shep416, This is just a great review. We only recently changed this policy to allow easier refunds, so it's great to hear that it's appreciated. Thank you for the 5 stars! Mark
Written January 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dave Smith
1 contribution
5.0 of 5 bubbles
Dec 2021 • Solo
Great service, big clean vans, prompt service and for winter time snow tires with studs made me feel safe on the roads.
Our driver was an excellent, cautious driver.

Dave
Written December 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi davesK4842WQ, It's funny you bring up our studded tires. We've been using the same tires for over 10 years. They just cancelled the size we use...arg. We're busy trying to find a new tire that's up to the task. Don't worry, we'll be ready for next winter. Mark
Written December 13, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mark F
1 contribution
5.0 of 5 bubbles
Jan 2023 • Couples
The ladies at the counter in the airport were very nice and friendly. The young man who drove us to Canmore was very polite and drove very smoothly and safely. While it didn't really make much difference to us as we were on holiday and flexible as to time, we stayed on the posted schedule.
The return trip to the airport was also on time with the young lady driver giving us good information as we prepared to leave about how the transport bus would go first to the domestic flights terminal and then to international. Return trip was also smooth and safe ride. The bus is clean and has great reclining seats and power outlets for charging. Nice touch. So all around good experience.
Written January 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andrea Q
Canmore, Canada3 contributions
5.0 of 5 bubbles
Jan 2020
My kids travel quite a lot on their own and the easiest part of their travel experience is always the Banff Airporter. The drivers are amazing and intuitive. They treat the kids like they are precious and it helps us all have the best possible beginning or ending to the trip. Starting the trip our relaxed sets the kids up to deal with whatever airline challenges lie ahead. Thanks Banff Airporter, you really go above and beyond.
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

lunanegra5
Guejar Sierra, Spain293 contributions
5.0 of 5 bubbles
Aug 2021
We used the shuttle to get to and from Banff. Our arrival time at the airport in Calgary was much earlier than we planned so we called to see if we could get an earlier shuttle. We were able to get on at the last minute, thanks to Mark.

Both trips were easy in a comfortable shuttle. Everyone was required to wear masks inside the shuttle.

Drivers were excellent and timely. They run a great shuttle system. I would not hesitate to use them again when I return to Canada!
Written August 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi lunanegra5, Oh man! This review mentions me. I love it....be still my heart. Thank you very much for your wonderful review. I'm so glad you enjoyed your time with us...and mentioned me... ha ha... Mark
Written September 3, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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