Thank you very much for your wonderful review! It is very gratifying to know that we have gained another happy customer. We look forward to seeing you again soon!! Kind regards, Susan

Hello Bob, Thank you for the great review. Visibility has been a bit of an issue, but I am glad to know you persevered and found us. I am also glad to know that you liked what you saw when you got here and that the staff were friendly and ready to help. Word of mouth is always the best advertising for us and your review has really helped with that. I hope you have a chance to come in again soon, now that you know where we are.

Thank you for you very much for your terrific review of Galleria! 5 stars are always a great incentive and a good reminder for us to continue on with what is inspiring you as a customer.

Thank you very much for taking the time and for giving us your 5 star review. It is always good to know that we are living up to your expectations.

Thank you very much for your 5 star review. It is always great to hear from a returning customer and to know that we are continuing to live up to your expectations. Your praise and support mean everything and is sincerely appreciated. Thank you for again, for taking the time to let others know about the Galleria.

Thank you Michael F. for your well thought out review of the Galleria. It is means a great deal to me that you have taken the time and spoken so kindly of Galleria. Supporting local and Canadian artisans has been the main thrust of the store, especially since our move to Inglewood. It is gratifying to know we are appreciated.

Hello Sue, Thank you for taking the time to write your review. I am very sorry that you feel I was not compassionate in my dealing with your incident. As you may recall from our phone conversations I was dealing with the death of my mother and father at the time of your visit to the store and for several weeks afterwards. Customer service is of the utmost importance to myself and my staff. One of the things that we do, is offer to package breakable items properly, before they leave the store, so that they arrive home safe and sound. As you declined our offer to package your mug before leaving, we cannot accept responsibility for it breaking. Unfortunately, my staff do not have first aid training, therefore, they offered to drive you to a clinic or hospital for professional assessment, you also declined that offer and said that the one bandaid they gave you, was sufficient to cover the scratch on your knee. It is indeed very important to address all safety issues with regard to the store and so, as per our initial conversation, we have notified the owner of the property about your experience. Again, I am sorry that you have had this experience, we believe we have been as reasonable with our response as possible. Thank you, Susan Copley

Thank you for taking the time to rate Galleria as highly as you did. It is reviews like yours that really make the difference. Our advertising budget is somewhat restricted due to the fact that the greater part of each sale goes back to the artisan. Word of mouth is truly something that money can't buy and I appreciate the fact that wrote such a great review about Galleria, Kind regards, Susan Copley