RTB Tours
4.5
City Tours • Nature & Wildlife Tours • Bus Tours
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9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
9:00 AM - 4:00 PM
Sunday
9:00 AM - 4:00 PM
Full view
About
RTB Tours is Alberta's Ultimate Experience. We provide supreme sightseeing experiences for visitors to Calgary and Alberta, by offering quality tours at superb values. We offer scheduled tours, bus charters, shuttle services, and airport transfers. We can transportation to ski resorts as well as corporate or group functions. We also provide 'Step-On-Guide' commentary services for this groups travelling on their own motor coaches.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
224 reviews
Excellent
174
Very good
32
Average
12
Poor
3
Terrible
4
Hannah K
1 contribution
Jun. 2023 • Solo
Never using this company again. Terrible and rude customer service, no option for ticket warranty like other bus companies so if you’re late for your bus by even 2 minutes there are “NO REFUNDS” as aggressively stated on the phone. Waited for 6 hours with heavy luggage for the next shuttle that never came because they don’t specify (except for the tiny writing at the very bottom of the page) that no shuttles will arrive unless other people made reservations. Absolute waste of my time and money. Customer service tip: making a customer happy once will ensure their business for life. When you refuse even the slightest of customer service, not a great look. Best of luck with this cheap business model.
Written June 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Afsoon A
1 contribution
Jan. 2023 • Friends
We had Jim as our driver ! What an amazing man! It made our trip so much more enjoyable!
He was sweet, knowledgeable and went out of his way to make our trip special
He was sweet, knowledgeable and went out of his way to make our trip special
Written January 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jasmine
1 contribution
Sep. 2022 • Couples
Petar is an amazing your guide! He was very respectful and understanding and made the trip quite fun. I enjoyed chatting with him. He also took amazing pictures of my mother and me which captured the beauty of Banff and this trip forever!
Written November 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheryl N
Parkhill, Canada3 contributions
Sep. 2022 • Friends
On Sept.17/22 we went on the Calgary: Drumheller and Badlands Tour booked with GetYourGuide & supplied by RTB Tours. There were 8 persons on the tour which made it very personal. The tour covered an extensive area highlighted by Badland & Royal Tyrrell Museum. The driver, tour guide Ian was knowledgeable, friendly & humorous. A delicious picnic lunch was provided.There is only one thing I would change about the tour. Too much time was spent at Atlas coal mine. The wait for the tour was too long. That time could have been spent at the museum.
In conclusion the tour was excellent & a great way to see Alberta.
In conclusion the tour was excellent & a great way to see Alberta.
Written October 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jami H
Campbell River, Canada5 contributions
Oct. 2022 • Family
RTB tours are amazing. Rose is absolutely amazing. Very easy to work with and customer service is #1
Written October 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
t S
1 contribution
Aug. 2022
This tour was well planned and executed. There is not much to complain about.Everything went well from start to end. The tour guide was knowledgeable, courteous and approachable. He conducted the tour with great professionalism.
Written August 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kay Lee
1 contribution
Aug. 2022 • Family
Rose was our tour guide and she was simply fantastic!! She was extremely helpful and patient with our 4 kids.
She provided great insights. Thanks Rose!! We will be back.
She provided great insights. Thanks Rose!! We will be back.
Written August 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ravi S
1 contribution
Aug. 2022
very scenic tour and the driver/guide Ian was very knowledgeable and experienced. He gave us more information about the place. Tour star time and time was per schedule
Written August 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adventuress1947
Barrington, IL5 contributions
Jul. 2022
I was extremely pleased with the flexibility shown by Toni in designing the trip out to Drumheller, planning stops and narrative that would be of interest to my older, limited walking group, and make the most of our day long adventure. There was such a benefit to having an extremely experienced tour guide that was more than familiar with the area of the country and shared so many anecdotal stories, and having someone care for the driving, parking, ticketing, etc. is more than a relief.
Written July 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard B
East Kent6 contributions
Jun. 2022
Two absolutely brilliant tours with driver Ian of both Calgary for a half day and a full day to Drumheller / Atlas Coal Mine / Dinosaur Museum.
From the first day of conatct Tony had everything organised and hiccup free throughout.
The service provided was out of this world. Would recommend to anyone who visits the area.
From the first day of conatct Tony had everything organised and hiccup free throughout.
The service provided was out of this world. Would recommend to anyone who visits the area.
Written June 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MiniMirandaHongKong
Hong Kong9 contributions
DO you have tour to Drumheller and Badland on 20 July for 1 adult? I would like to ask if I need to arrive at the airport before 20:00 to take my shuttle to Banff, would the this tour suitable for me? Thanks! Miranda
Hello, thank you for the request. Unfortunately at this time there is no one booked for this tour on this day. We cannot guarantee departure for this tour at this time. For this tour to depart, we require a minimum of 4 paid guests and so far no one has booked this date. You may want to check back in a few weeks.
Cheers,
beernfooty
Sydney, Australia30 contributions
we will be in Calgary for one day on a stopover. we would like to do a half day city tour of the major attractions. cant seem to find a suitable tour. we are staying at the international hotel on May 7th and 8th but only available for tour on 8th, thank you.
Thank you for the question. Unfortunately we no longer offer a scheduled city tour. We would be glad to offer you a private tour. For more information on a private tour please call me at 403-617-7873.
Thank you,
Tony P
Bryony R
Petersfield, UK2 contributions
Hi there - Are you running any tours on March 18 and afternoon of March 17 2017? Is the Banff day trip running and the one to the Blackfoot reservation? Thank you
Hello, thank you for your question. We do operate year round however we do require a minimum of 4 paid guests before our trips depart. At this time i have no one booked for March 17 to Banff, How many in your party?
As for the Blackfoot reservation, we do operate this tour.
Regards,
Tony Pietromonaco
President
oneidajojo
Bountiful, Utah1 contribution
I need to cancel two tickets on Sept 6th 11245P2. I still want two of them.
How can I get a refund?
I'm in a wheelchair but can walk onto the bus. Will that be a problem?
JoAnn Osborn
8012985990
Hi JoAnn,
It appears that you made the booking through Viator. You will need to go through Viator for any cancellation requests as we cannot process this through our end seeing as you did not book directly through us.
Our bus is not wheelchair accessible, but as long as you can walk onto the bus this will not be a problem at all! We have room to store your wheelchair and the steps are not too steep (there's also a sturdy side rail).
Kind regards,
Joanne
emb21
Huntington Beach, CA2 contributions
Will u pick up and drop off at my hotel?
Hi there,
First off, my apologies for the late response! If you are staying at the Delta Bow Valley, International, Westin, or the Sheraton Eau Claire hotel downtown, we will pick you up at no charge before our XperienceCalgary city tour begins. This occurs for both the 10:00am and 12:00pm tour. We will then drop you off at the Calgary Tower at the end of the tour.
We are also providing a downtown shuttle service for the following NE Hotels near the airport: Hilton Garden Inn, Sandman Hotel & Suites, Marriott Courtyard, Hampton Inn & Suites, Country Inn & Suites, Ramada Plaza, and Sheraton Cavalier. You can go to our website to reserve a seat, and this shuttle is round trip, dropping all guests off and picking them up from the Calgary Tower to go back to the hotels.
Please feel free to contact us if you still have any questions or concerns.
Kind regards,
Joanne
nwarsi
5 contributions
How long is the hop on/off tour and what is the wait time between buses?
Thank you
Hi there,
It takes approximately 3 hours to complete the Heritage Line. (which is the main line) Buses are available for pick up at attractions every 2 hours, and you will find a sign posted at each attraction indicating when the next pick up times are. Hope to see you on our tour soon!
lgthse63
Elkhorn, WI10 contributions
They do not have current prices listed for 2015. Just to get a rough idea, what did you pay in 2014?
Could you ride around once and then continue a second time to hop off?
Thanks,
RTBTours2014
Calgary, Canada
Hi there,
Please see our updated website where you will find all pricing information for 2015.
The price for the hop on-hop off city tour is $40.00/adult. Your ticket will be valid for 24 hours, so you could ride around all day, or even come back in the morning for a second trip!
We recommend booking in advance, and you can also do this on our website, it is very fast and easy! Alternatively, please give us a call at 1 855 595 1855.
Thank you!