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West Edmonton Mall

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8882 170th St, Edmonton, Alberta T5T 4M2, Canada
+1 780-444-5200
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Review Highlights
An okay mall I guess

It’s huge. There’s so much stuff that we were all confused. Lots of shops. The bookstore there is... read more

Reviewed 3 days ago
W10grey
,
Hong Kong, China
via mobile
Family getaway

Weve been many many times and still enjoy leaving Grande Prairie for an escape to Edmonton and the... read more

Reviewed 4 days ago
Al H
via mobile
Read all 3,685 reviews
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Overview
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The world's largest shopping and entertainment complex, with a roller coaster, tropical rainforest and an indoor bungee jump, in addition to the over 800 stores and 20 restaurants.
  • Excellent47%
  • Very good36%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
“amusement park” (421 reviews)
“ice rink” (245 reviews)
“water park” (566 reviews)
Open Now
Hours
Hours Today: 10:00 a.m. - 9:00 p.m.
LOCATION
8882 170th St, Edmonton, Alberta T5T 4M2, Canada
Summerlea
CONTACT
Website
+1 780-444-5200
Write a ReviewReviews (3,685)
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All reviews
"amusement park"
in 421 reviews
"ice rink"
in 245 reviews
"water park"
in 566 reviews
"pirate ship"
in 140 reviews
"bourbon street"
in 136 reviews
"mini golf"
in 249 reviews
"under one roof"
in 133 reviews
"shooting range"
in 49 reviews
"sea lion show"
in 167 reviews
"galaxy land"
in 144 reviews
"santa maria"
in 38 reviews
"something for everyone"
in 195 reviews
"roller coaster"
in 160 reviews
"food court"
in 136 reviews
"shop till you drop"
in 35 reviews
"great shopping"
in 101 reviews
"fantasyland hotel"
in 87 reviews
Filter

1 - 10 of 3,440 reviews

Reviewed 3 days ago via mobile

It’s huge. There’s so much stuff that we were all confused. Lots of shops. The bookstore there is pretty nice though.

Thank W10grey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestEdmontonMall, Guest Relations Manager at West Edmonton Mall, responded to this reviewResponded 2 days ago

Hello, Thank you for leaving us a review. Did you know that we offer a text-messaging service, Kipsu, for visitors looking for directions or information? Don't forget to use it next time you're at the Mall! We hope to have you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 days ago via mobile

Weve been many many times and still enjoy leaving Grande Prairie for an escape to Edmonton and the mall is great for everyone. Kids especially like the amusement park and this time there were new rides and more coming. Quiteba clean mall and this time...More

Thank Al H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestEdmontonMall, Guest Relations Manager at West Edmonton Mall, responded to this reviewResponded 2 days ago

Hello Al, Thank you for leaving a review. We are glad that you are a returning visitor to the Mall! We hope to have you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 days ago via mobile

The Edmonton Mall is huge! There’s plenty of free parking, remember where you parked. There’s an ice-skating rink, a pirate ship and a huge wave pool which looks just like the beach. There is a great variety of shops.

Thank Anita T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestEdmontonMall, Guest Relations Manager at West Edmonton Mall, responded to this reviewResponded 2 days ago

Hello Anita, Thank you for your kind words. Did you know that we have over 800 stores and services, including 10 world-class attractions? We hope to have you back at the mall again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 4 days ago

Huge mall. About 7 city blocks long and 2 city blocks wide. 2 stories high. Very clean and well kept. Large food courts. Looks to see. Wear comfortable shoes. The mall can be a bit busy on weekends but over all you will have a...More

Thank Koolruningz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestEdmontonMall, Guest Relations Manager at West Edmonton Mall, responded to this reviewResponded 2 days ago

Hello, Thank you for leaving a review! We are quite happy to hear that we are your favourite mall. Don't forget to stay updated to our social media channels for the latest deals and events. We hope to have you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

BF and I went here for a couples Weekend. West Ed is not just for kids. The Piano Bar was the best! Food was to die for and the service was on par! Of course if you like/love shopping is your jam, then this is...More

Thank Diana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestEdmontonMall, Guest Relations Manager at West Edmonton Mall, responded to this reviewResponded 6 days ago

Hello Diana, Thank you for taking the time to leave a review. We are glad that you found plenty to do at the mall. Did you know that we have over 800 stores and services, including 10 world-class Attractions? We hope to have you back...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

Chapters was offering a daily children's activity during spring Easter Break. Monday - Friday afternoons with a different event each day.. My Grandchildren x4 with my daughter and I went for 2 of those afternoons. One was for Lego anniversary with story time and then...More

Thank eizah532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

This is a fun place with a large variety of reasons to visit, including the Fantasyland Hotel with theme rooms. For retail shopping it's a standard mall, but on steroids with multiple food courts as well as the Bourbon street area for full service restaurants...More

Thank Travelbug-Eric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestEdmontonMall, Guest Relations Manager at West Edmonton Mall, responded to this reviewResponded 6 days ago

Hello, Thank you for your kind words. We are glad that you have been a dedicated visitor for over 30 years! Don't forget to stay updated on our social media channels to hear about the latest deals and events. We hope to have you back...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

Originally we planned on buying a pass for the Waterpark on day 1 and the Galaxyland day 2. However an attendant told us about a Multi-Day pass (good for 2 days) that gave you access to MOST of the activities at the mall. Waterpark We...More

Thank Jill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestEdmontonMall, Guest Relations Manager at West Edmonton Mall, responded to this reviewResponded 1 week ago

Hello Jill, Thank you for taking the time to leave us a review. We appreciate how in-depth and informative your review was. We hope to have you back at the mall again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

The mall is a mall. We actually didn't shop that much as there was already too much walking with the activities inside the mall. It was a little disappointing that the waterpark and galaxyland didn't open until noon on many days. Galaxyland had many rides...More

Thank LoveDisney_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestEdmontonMall, Guest Relations Manager at West Edmonton Mall, responded to this reviewResponded 1 week ago

Hello, Thanks for leaving us a review! With over 800 stores and services, special events and several Attractions, we do our best to provide the best experience possible for our guests but it seems we missed the mark during your last visit. We take all...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Spent some time at Galaxyland with the kids: line ups, lots of screaming kids, crowded & not too cheap. Generally the mall is crowded, especially w/es and holiday seasons: meaning don't go during these times unless you really have no other options! The restaurants there...More

Thank Loretta L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestEdmontonMall, Guest Relations Manager at West Edmonton Mall, responded to this reviewResponded 6 days ago

Hello Loretta, Thanks for leaving us a review, we appreciate your feedback. We hope to have you back at the Mall again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
raydew
20 February 2018|
AnswerShow all 6 answers
Response from cardinaledmonton | Reviewed this property |
West Ed Mall is busy on most weekends, avoid Friday - Sunday. Some people take Easter Monday as a holiday so it might be a little busier. Tuesday - Thursday will not be very busy.
1
Vote
stormageddon
1 December 2017|
AnswerShow all 9 answers
Response from collettem57 | Reviewed this property |
It would probably be pretty busy, but make sure you have your passes ahead of time, and go as early as possible. You can go in and out of the Waterpark after you have entered, and it is easier that way. They have lookers too.
0
Votes
Samantha E
1 November 2017|
AnswerShow all 8 answers
Response from Allan L | Reviewed this property |
You can check out a store called Winners, which is in the mall. Sportchek and Atmosphere, which are also in the mall, can be quite pricey. You might want to try Wal-Mart if you're on a stricter budget. There isn't one at... More
2
Votes