Ice Palace
Ice Palace
3.7
About
An Olympic-sized ice rink located in West Edmonton Mall.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
3.7
40 reviews
Excellent
10
Very good
14
Average
13
Poor
1
Terrible
2
Indah Edlightz
Ontario, Canada4,516 contributions
Feb 2020
What an awesome experience for the kids to play in such an amazing atmosphere!! So many people watching these kids have time of their life. Great place to skate, and great place for a hockey tournament. Wish I was a kid again.
Written March 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Safi and Fariaa Adventures
Ottawa, Canada763 contributions
Mar 2021
Cool ice rink in the middle of West Edmonton Mall. It was closed while we went, but we were still able to get some great pictures.
Written April 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello SafiFariaa,
Very happy to hear that you were able to take some great pictures around Ice Palace and all throughout WEM.
There is a lovely figure skating duo statue on the south end of the rink that makes a lovely backdrop. We hope you had a chance to see it!
We look forward to you visiting again to do some skating once we reopen for public skating.
Thanks for sharing!
Written April 3, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nathan A
1 contribution
Aug 2023 • Family
Charge all that money for a group to skate, and you get used up dull skates that take you half hour to do up because the laces are no good. Terrible experience. Not first class for a facility like WEM
Written August 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi nathanaB8237OV,
Our Guest Services Manager would be happy to discuss your recent visit.
Please feel free to call at your convenience at 780-444-5291.
Written August 31, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Milburn’s
Southampton, UK187 contributions
Oct 2015
After spending a lot of time in the Mall I took my niece skating, the lady on the desk had to be prompted to get off her iPhone to just acknowledge us, she gave us the wrong size shoes twice, she gave us no instruction nor offered anything at all really, after she dumped the correct shoes on the counter she went straight back to her phone... Safety wise she wouldn't have noticed if anything had happened at all as her nose was firmly in her phone.... never would go back
Written November 4, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SimbaMasaka
Edmonton, Canada260 contributions
Jan 2012
It was wonderful to stand by the palace and watch kids play a game of hockey. Very entertaining. There is also time for the public to skate and have fun. It is for everyone. Great family fun outing.
Written March 28, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claude D
Saskatoon, Canada4 contributions
May 2023 • Family
The hockey at the ice rink . Disappointed with the sea lion as had not been there for a while and nothing there except water and flamingo boats . Rides area also disappeared why?
Written May 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello clauded162,
Guest services is always happy to help plan your visit around events that are occurring within West Edmonton Mall.
Whether that be hockey tournaments, the schedule for our sea lion shows, or what exciting changes that are coming to Galaxyland powered by Hasbro. They are able to provide any information that you need to make your visit here memorable and fun!
They can be reached at 780-444-5321
Written May 13, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Solodam J
Amsterdam, The Netherlands34,768 contributions
May 2019
This is one of so many attractions ( themeparks) in West Edmonton Mall. We were there on Wednesday and there was no activity. So only taking some pictures
Written April 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen T
Waterloo, Ontario, Canada119 contributions
Jul 2018 • Solo
I travelled to the WEM in Edmonton because I am a skating fan, and I wanted to see the rink where Kaetlyn Osmond trained for several years on her journey to becoming the 2018 Women's World Champion. I was disappointed. I could feel the electricity in the air. I took lots of photos, then went to Build-A-Bear in the mall and had a stuffed bunny made up with a skating outfit and a plastic figure skates.
Written July 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Al R
25 contributions
Feb 2018 • Family
As a family of 14 (6 aduts, 4 tweens and 4 children) we went to WEM for 6 days and during that time we bought 2 days passes for everyone at a cost of $1200.00+. For that pass, we were able to skate. For $1200.00+ I would have thought it would have included the skate rentals. Skates were very dull and the ice was in terrible shape. The staff were quite grumpy. This was the only thing in WEM where we felt a little ripped off. Please improve this attraction to bring it up to what we are used to at WEM.
Written February 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gjs4446
Edmonton, Canada74 contributions
Mar 2013
enjoy watching the kids learning to skate, sometimes there is a hockey game or practise on ice, a good break from shopping.
Written April 8, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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