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The L Spa & Wellness Centre

81 Reviews
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The L Spa & Wellness Centre

81 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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10612-99th Avenue Podollan Inn & Spa, Grande Prairie, Alberta T8V 8E8 Canada
81Reviews1Q&A
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L D wrote a review Dec. 2019
1 contribution
Decided to take my mother in-law to the spa for Christmas, I was notified that any extra services could be added to our package (which we spent a ridiculous amount of money on) but when I asked for an add on they could not do so. Very frustrating since it was the only add on that was of my focus. I will not be coming back to this spa. The receptionist was very unprofessional, she had told me she would check to see if there was availability but then in the same sentence assured me they were booked. Very frustrating and not at all accommodating.
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Date of experience: December 2019
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Response from Colleen N, Manager at The L Spa & Wellness Centre
Responded Dec. 27, 2019
Dear Guest, We sincerely apologize for your experience! We would like to assure you that in the event that we are unable to accommodate a therapy request all possible booking options have been exhausted and that no space is available for the requested therapy or enhancement. We are always more than happy to assist by either placing spa guests on our cancellation list or suggest alternative booking dates. We understand that this was intended as a festive gift and we feel deeply sorry that we were not able to accommodate your request. The festive season is a time for relaxation and rejuvenation and we do not want our guests feeling the opposite way.
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nortongjt wrote a review Sep. 2019
3 contributions6 helpful votes
Yes Noelle Roy PROVIDES an exlencent opportunity, for clients to FEEL REJUVENATED. Top QUALITY SERVICE from a trur PROFESSIONAL.
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Date of experience: September 2019
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BrennanLinn wrote a review Feb. 2019
Grande Prairie, Canada3 contributions1 helpful vote
Ana absolutely loves the L Spa & Wellness Centre! She had a full day was treated very well, had a great time and felt rejuvenated!
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Date of experience: October 2018
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Response from Colleen N, Manager at The L Spa & Wellness Centre
Responded Feb. 14, 2019
Dear Guest, Thank you for taking the time to share feedback from Ana's recent visit! At The L Spa and Wellness Centre we believe in exemplary client service with an individualistic approach to each therapy. We are very happy that Ana had a great time and that she felt rejuvenated after her visit! We look forward to seeing Ana again and we hope you would consider joining her for a pampering experience!
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Wendy V wrote a review Feb. 2019
Grande Prairie, Canada5 contributions
I find the staff professional, friendly, and helpful. I have gone there for a number of services and always enjoy the experience.
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Date of experience: February 2019
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Response from Colleen N, Manager at The L Spa & Wellness Centre
Responded Feb. 14, 2019
Dear Guest, Thank you for taking the time to share your L Spa experience! We are very happy to hear that you frequent our facility and that each experience has been highlighted by our wonderful team of professionals. We would like to thank you for making spa'ing a healthy habit and we look forward to exceeding your expectations for many years to come!
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Janylle M wrote a review Jan. 2019
6 contributions1 helpful vote
Just finished my much needed Revive Therapy with, Noelle. Especially with the dry winter conditions, this exfoliant treatment is always a treat. Noelle is my go to girl for these treatments. Her hands are always warm and firm. Her energy is soothing and it’s hard not to relax around her. 10/10.
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Date of experience: January 2019
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Response from Colleen N, Manager at The L Spa & Wellness Centre
Responded Feb. 11, 2019
Dear Guest, We thank you for choosing The L Spa and Wellness Centre as your relaxation destination! When you are in exceptional hands such as those of Noelle each therapy truly refreshes the body, calms the mind and soothes the soul! At the L Spa and Wellness Centre we are very grateful to have skilled therapists who are passionate about making spa'ing a healthy habit! Noelle is one of our Eminence Organic Skin Care Experts and we highly recommend pairing your next Revive Therapy with a Beyond Beauty Facial! We look forward to welcoming you back for many more spa retreats with Noelle!
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