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Tourism Victoria Visitor Centre

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Address: 812 Wharf St | Victoria, British Columbia V8W 1T3, Canada
Phone Number: +1 250-953-2033
Website
Today
09:00 - 17:00
Closed now
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Hours:
Sun - Sat 09:00 - 17:00
Description:

The Visitor Centre is Victoria's official visitor resource and our...

The Visitor Centre is Victoria's official visitor resource and our knowledgeable staff can answer all your questions and more. Drop in to pick up free brochures and maps, book hotels and tickets locally, and make reservations for tours and transportation. You may come away with a few great insider's tips to make your stay even more enjoyable!

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TripAdvisor Reviewer Highlights

Read all 40 reviews
Visitor rating
  • 16
    Excellent
  • 13
    Very good
  • 1
    Average
  • 1
    Poor
  • 3
    Terrible
Great Starting Point!

Suggest to everyone that this is a great starting point for tourists coming into the downtown area. The friendly staff can assist with giving you soem great ideas on how best to... read more

4 of 5 bubblesReviewed 9 October 2016
sashakeena
,
Vancouver, Canada
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40 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Vancouver, Canada
Level Contributor
1,428 reviews
711 attraction reviews
common_n_attraction_reviews_1bd8 372 helpful votes
4 of 5 bubbles Reviewed 9 October 2016

Suggest to everyone that this is a great starting point for tourists coming into the downtown area. The friendly staff can assist with giving you soem great ideas on how best to plan your time in town. Easy to find located in the Inner Harbour.

Helpful?
Thank sashakeena
TourismVictoria, Manager at Tourism Victoria Visitor Centre, responded to this review

Hi Sashakeena, Thank you for the review! We're glad to hear that you found our services helpful. We hope you had a great time visiting Victoria and that you come back again soon. More 

Level Contributor
38 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 October 2016 via mobile

We bought our tickets for the museum there at a discount also further discount showing senior card Australia save heaps Also avoiding the line up at the museum walked right in

Helpful?
Thank Robert R
TourismVictoria, Manager at Tourism Victoria Visitor Centre, responded to this review

Hi Robert, Thanks very much for your kind review. We pride ourselves in being a "one stop shop" and are glad that we were able to assist you with tickets to the museum. I hope you had a great visit to Victoria and that you return again soon! More 

China Grove, North Carolina
Level Contributor
136 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 27 July 2016

This was a beautiful stop on our cruise. The visitor center was clean and everyone is friendly. we would visit agian

Helpful?
Thank J O
TourismVictoria, Supervisor at Tourism Victoria Visitor Centre, responded to this review

We are so pleased you enjoyed your visit to Victoria. Thank you for taking the time to leave us a review, we hope you will be back again soon! More 

Surrey, United Kingdom
Level Contributor
28 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 12 June 2016 via mobile

There's not much these guys don't know about Victoria and the islands. Plenty of self help (booklets and flyers ) information as well.

Helpful?
Thank CMH075
TourismVictoria, Manager at Tourism Victoria Visitor Centre, responded to this review

Thanks for your review! We're glad you found our Visitor Centre helpful. We hope you had a great stay in Victoria and that you come and visit again soon. More 

Vancouver, Canada
Level Contributor
35 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 17 May 2016

The people here are top notch! They are very helpful and as a solo traveller, their service are much appreciated! They helped me booked all of my tours and are very efficient. Will definitely recommend booking tours here as they have discounts!

Helpful?
Thank Karliiiiita
TourismVictoria, Manager at Tourism Victoria Visitor Centre, responded to this review

Hi Karliiiita, Thanks for your positive review; I'm glad that we could assist you in planning your stay. We hope to see you again if your travels take you back to Victoria. More 

B.C. Canada
Level Contributor
373 reviews
125 attraction reviews
common_n_attraction_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed 16 May 2016

The Victoria Visitor Information Centre is situated on Wharf Street over-looking Victoria's beautiful inner harbour. It is in the location where masses of tourists go to see many of Victoria's attractions. It is within sight of the Parliament Buildings, the Empress, the Museum, the Robert Bateman Art Gallery, whale-watching tours, the Pickle Boats (Victoria Harbour Ferries), Restaurants, & much more.... More 

Helpful?
Thank condu
Vancouver, Canada
Level Contributor
1,428 reviews
711 attraction reviews
common_n_attraction_reviews_1bd8 372 helpful votes
4 of 5 bubbles Reviewed 7 April 2016

Go to place for tourist information for all areas of this island. Great staff members, who will give you some inventive ideas on some great things to experience during your stay in town! Great for the locals too!

Helpful?
Thank sashakeena
Level Contributor
11 reviews
6 attraction reviews
5 of 5 bubbles Reviewed 24 March 2016 via mobile

The ladies here are absolutely best in the industry! They are so patient, polite nothing is a problem!! I have been in numerous times and you don't feel like you are being a bother, they have a lot of information and knowledge, there recommendations are on point!!

Helpful?
Thank Sarah-Jane A
Royston, Canada
Level Contributor
123 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 28 February 2016

Walking to Downtown we stopped off at the Visitor Centre for a couple of questions relating to be a tourist in your own hometown that was on the last weekend in February. Staff person was very helpful and quick with information as the centre had lineups.

Helpful?
Thank ross m
Vancouver, Canada
Level Contributor
1,428 reviews
711 attraction reviews
common_n_attraction_reviews_1bd8 372 helpful votes
4 of 5 bubbles Reviewed 3 December 2015

This is a place to go to place for assistance in getting information on things to do & see in this beautiful city! This is also the start/ meeting location for some of the walking tours for the downtown area. Located across from the Empress Hotel (on the waterfront).

Helpful?
Thank sashakeena

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Questions & Answers

Questions? Get answers from Tourism Victoria Visitor Centre staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?