Kelowna Concierge

Kelowna Concierge

Kelowna Concierge
5
Taxis & ShuttlesSightseeing ToursWine Tours & Tastings
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Kelowna Concierge is the Okanagan Valley’s premier provider of local experiences, wine tours, corporate event planning and transportation services. We operate the Official Airport Shuttle and specialize in providing Okanagan Wine Tours as well as Craft Brewery, Distillery and Cidery Tours. We offer local recommendations and book attractions and adventures throughout the Okanagan. Our Corporate Services include Group Tours, Retreats and Transportation Shuttles. Our mission is to save you time, let us handle the details!
Kelowna, British Columbia, Canada

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Tours and Tickets by Kelowna Concierge

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


5.0
5.0 of 5 bubbles89 reviews
Excellent
89
Very good
0
Average
0
Poor
0
Terrible
0

hotch3
Lethbridge, Canada34 contributions
5.0 of 5 bubbles
Dec 2021
First time visiting Kelowna so I pre booked our shuttle between the airport and downtown hotel. (Flat rate $70 return the following day) We were tired from travelling all day and our driver Phil was there to help us retrieve our luggage and carry them to the vehicle. Phil was very helpful and a great overall tour guide for the city. When we hit traffic he asked if we like to do a scenic detour and we agreed. He took us around the traffic which gave us a lovely view of the Christmas lights looking down into the city. He got us to our location safely with the extra bonus of good suggestions for dining and shopping.
The following day he picked us up at the our hotel and got us to our connections to Big White in lots of time.
Thanks Phil it was a pleasure spending time with you
Written December 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for this amazing review! We also value great feedback and we're thrilled to hear that Phil went above and beyond with your airport shuttle experience. We believe that we have guides not drivers and this show. Have a great day! Jon
Written January 29, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Morgan499
Lennoxville, Quebec, Canada2 contributions
5.0 of 5 bubbles
Sept 2019 • Friends
I used Kelowna Concierge on numerous occasions! They provided shuttle service for my rehearsal dinner and wedding. They took such good care of my family and close friends. We’re extremely timely and accommodating when I changed the time on them a few (several) times as wedding events can sometimes run a tad behind. They made extra stops without question and made sure every single person was taken care of and safe. They also have provided wine tours to numerous friends and family when they came to visit. They are so friendly, knowledgeable and make the booking process SO easy. It’s daunting trying to book a wine tour with all the wonderful wineries in the Okanagan, these guys know exactly what you are looking for and exceed expectations. Thank you Kelowna Concierge for everything you do!
Written February 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Morgan499, Thank you so much for the kind words! We are thrilled to hear that you had an exceptional time with us on multiple occasions. Can't wait till next time. -Chad-
Written February 14, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shelly R
1 contribution
5.0 of 5 bubbles
Jul 2020
I have never written a review before on trip advisor. The service I received from Kelowna Concierge was so amazing. They went above and beyond to make my 50th birthday memorable. Jon our driver was extremely knowledgeable about all aspects of the wineries. He seemed to anticipate our every need. He even went as far as to decorate the van for a Christmas in July theme.
The van itself was very clean and all of the updated cleaning procedures were fully explained to us. It was lovely that they work out all the details, especially since most wineries now require reservation. Everything went extremely smooth and was so incredibly relaxing. I will definitely be booking with them again!
Written July 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you so much for your kind words and review! Jon was very excited for your tour and it is great to hear that you had such an amazing experience with him. We hope to see you soon for your next special celebration! Chad
Written August 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LASaddict
Canada9,331 contributions
5.0 of 5 bubbles
Aug 2020
We had an amazing time on our full day Naramata Bench wine tour with Kelowna Concierge. We had a private tour for the 3 of us and Phil, our tour guide, was a great guy. He was lots of fun and knowledgable. We did this for my birthday and glad we did. They handle all the driving and reservations, which is super helpful right now with Covid and walk-ins not being recommended.

We went to 5 wineries: Fitzpatrick's, La Frenz, Bench 1775, Three Sister, and Ruby Blues. We also had a patio reservation for lunch at Salty's in Penticton.

Kelowna Concierge was easy to deal with (friends of my husband) and sent emails of the itinerary and confirmed all times of pick up, etc. All the wineries had their own rules and layouts during Covid 19. We never felt unsafe. Lunch at Salty's was delicious. We really enjoyed this stop also. We didn't need the entire time allotted for lunch, so I would say it may have been more fun to throw in another winery.

What an amazing way to spend a birthday! Thank you Kelowna Concierge and Phil for making it special :)
Written August 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for leaving a review! We are thrilled to hear that you had such an enjoyable day. Phil is amazing and it is great to hear about it from other people. We will make sure to pass along your kind words. Thank you again and hopefully we will see you for next years birthday! -Chad-
Written August 31, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Richard
Vancouver, Canada1 contribution
5.0 of 5 bubbles
Nov 2020
I had to travel from Vancouver to Kelowna to receive some specialized cancer treatment and my wife accompanied me. Kelowna Concierge picked us up at the airport and delivered us to the Hyatt Place.

Next morning, the limo picked me up at the hotel to go to the Cancer Centre. In the afternoon, the limo picked up my wife at the hotel and together they picked me up at the Cancer Centre. Next day, they picked us up at the hotel to go to the airport.

Each time, the drivers were courteous and professional. They were always on time. The limos were clean and the drivers practiced strict safety protocols. This is especially important to me during Covid-19 and right after my cancer treatment. I highly recommend Kelowna Concierge and will use them again during my next trip to Kelowna.
Written November 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ademe8721
24 contributions
5.0 of 5 bubbles
Jul 2020
I have gone on multiple wine tours with the lovely folks at Kelowna Concierge, and I cannot say enough about them. John, Chad, and the gang have always gone above and beyond and catered to our every need. They are professional, but they also know how to make sure their guests have an unforgettable time. I have been on wine tours with other companies in the Okanagan, but my experience with Kelowna Concierge has always been a step above. I cannot recommend them enough. Keep up the great work you guys!
Written July 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Ademe8721, Thank you so much for your review! We are thrilled to hear that you have had such memorable experiences with us on multiple occasions. There is no better feeling then seeing familiar faces return time and time again. We look forward to our next tour with you! Chad
Written August 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

littlelinds
Alberta16 contributions
5.0 of 5 bubbles
Jun 2020 • Friends
This is my first wine tour and it definitely won’t be my last. Thank you to our driver Chad who was amazing. He answered many of her questions we loved our custom designed tour we visited Quailsgate, Mission Hill,Frind, the hitch, and indigenous and enjoyed dinner at quails gate. It hit the mark on everybody’s different wine preferences. We had a ton of laughs, learned a bit more about wine, bought me than we should have laughed a lot. Chad did a great job of keeping us on schedule especially since it was not an easy job. He was easy-going and personable. This may have been our first but it definitely won’t be our last!
Written June 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for the review! I had a great time with you ladies as well. What a great way to spend a couple birthdays. Can't wait to see you again! -Chad-
Written June 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Habsman
2 contributions
5.0 of 5 bubbles
Feb 2020
From the moment we spoke with Jess on the phone, we knew we were well taken care of...super professional and friendly. We had a shuttle booked from the airport into town, Phil was out driver. Can't say enough about Phil, he was so friendly and super genuine and knowledgeable about Kelowna. He also made our daughters laugh which is a big plus. If you're looking for great service in the Okanagan, give the team at KC a call!
Written February 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your review! Phil and Jess are amazing assets to our team and it is great to hear that they made such an impact on your experience. Thank you for travelling with us and we hope to see you and your family again! -Chad-
Written February 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Richard L
New Westminster, Canada11 contributions
5.0 of 5 bubbles
Aug 2020 • Friends
Wow. What can we say. An amazing day with Steve as our wine tour guide, driver, storyteller and muse 😃. We can honestly say this was one of our top ten experiences thanks to Kelowna concierge and the amazing Steve. Would have given 10 stars if we could!
Written August 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Richard, Thank you so much for your review and kind words! it is amazing to hear how much you enjoyed Steve and your tour. Steve was raving about your group and how much fun he had as well. Thank you for joining us and we hope to see you again! Chad
Written August 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sandi C
British Columbia, Canada24 contributions
5.0 of 5 bubbles
Jun 2018 • Couples
I can’t say enough good things about this company and our guide and tour director Jon. We went on a half day wine tour and Jon listened to what we liked, got to know us a little and tailored our tour of wineries based on that and he nailed it. We went to 5 wineries 2 that would be considered the more commercial ones, and must see of course and 3 other boutique wineries that were amazing.

This company will create your experience if you like wine, craft beer or just sightseeing. They are a newer tour company in Kelowna and I highly recommend giving them a call and letting them create a wonderful experience for you. We will be back for another tour with Kelowna Concierge and have already recommended them to our friends and family.
Written June 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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