Jeff, my wife and I opened the Vibrant Vine in 2010, and over those 13 years we have received 793 reviews on Trip Advisor. Your one Star Review is the only one star review we have received in the last five years and so I take it extremely seriously. I am writing this response to give others who may read your review some further perspective. As you mention in your review you have been to the winery several times and have always experienced "a fun, exciting adventure". Except for your last visit where you brought a family member who was "new to wineries". You describe two disappointments. The first was our $15 Tasting Fee. You should have been made aware when you paid that fee upon entry, that $10 of that fee would be refunded at the till should you purchase a bottle of wine. If you were not aware of that, I apologize-even though the Host that processed your Tasting Fee remembers giving you the $10 redeemable coupon as your receipt for paying the Tasting Fee. (Everyone who pays the Tasting Fee receives this coupon). If you were aware of the refund and felt that $5 was too much for the 20-minute Tasting that included 5OZ of wine, then we must agree to disagree. The second disappointment was the size of our sample pouring. You received FIVE samples for a total of 150Ml (5 Oz). Our Winery License issued by the BC Government specifies EXACTLY how much we may pour and that process is policed by Liquor Inspectors who frequently visit our premises incognito. If we are observed pouring more than 50Ml we will lose our license and our Tasting Host will be personally fined. Here is the Regulation. You must follow these limits when selling samples: • Winery: a maximum individual serving size of 50 ml (1.7 Fl Oz) of wine. Multiple servings (e.g., flights) are permitted to a total maximum of 150 ml (5.1Fl Oz) per person per day. You mentioned that your visit was with someone who had never been to a winery before, and who "actually thought they forgot to pour her tasting". Again, I'm sorry that your friend was disappointed by the government regulated quantity we poured, but we pour exactly what is specifically allowed and no more.