Food & Drink
6 hours
Free cancellation
Not sure? You can cancel this booking up to 24 hours in advance for a full refund.
Recommended by 97% of travellers
97% of reviewers gave this product a bubble rating of 4 or higher.
from
C$199
per adult
Vivid Tours
Vivid Tours
5
Distillery ToursBeer Tastings & ToursEquipment HirePrivate ToursWine Tours & Tastings Day Trips
8:00 AM - 6:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 6:00 PM
Sunday
8:00 AM - 6:00 PM
Full view
About
Vivid Tours provides Kelowna Wine & Craft Beer tours for your senses. We provide modern, comfortable vehicles, passionate tour guides and a wide range of wine and beer tour experiences that go above and beyond your typical Wine and Beer tour options.
Kelowna, British Columbia, Canada
Tours and Tickets by Vivid Tours
Food & Drink
4 hours
Free cancellation
Not sure? You can cancel this booking up to 24 hours in advance for a full refund.
Recommended by 100% of travellers
100% of reviewers gave this product a bubble rating of 4 or higher.
from
C$159
per adult
Food & Drink
6 hours
Free cancellation
Not sure? You can cancel this booking up to 24 hours in advance for a full refund.
from
C$219
per adult
Food & Drink
4–5 hours
Free cancellation
Not sure? You can cancel this booking up to 24 hours in advance for a full refund.
from
C$159
per adult
Food & Drink
6 hours
Free cancellation
Not sure? You can cancel this booking up to 24 hours in advance for a full refund.
from
C$199
per adult
Travellers talk about
(33 reviews)
(2 reviews)
(3 reviews)
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
5.0
178 reviews
Excellent
165
Very good
5
Average
2
Poor
1
Terrible
5
Voyager665410
1 contribution
Our guide was amazing. Carries our bags of wine and was very informative
She was extremely personable with a fabulous personality
She was extremely personable with a fabulous personality
Written November 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deena P
3 contributions
When I was choosing our wine tour for the Kelowna area, I specifically booked one that advertised wineries a further distance from where we were staying. Our accommodations were within walking distance of many wineries so we planned accordingly and visited a few wineries around the area before going on our wine tour.
When we were picked up for our wine tour the next day, we were disappointed to find out that the itinerary was completely changed and included 2 wineries that we had already visited. In fact all the wineries were within the area we were staying which was not as advertised. We understand itineraries change but Vivid advertised 5 specific wineries that we were to visit in our tour. If you are not able to visit the wineries advertised, please say so in your advertisement so customers can be prepared for potential changes.
After the first winery stop, we did reach out to the tour manager, who did change the itinerary for our group which was greatly appreciated.
We have nothing but great things to say about our tour guide, Vicki. She was fantastic, knowledgeable, fun, friendly and super approachable.
When we returned to our accommodation after the tour, we found out, through our hosts, that this was not the first time vivid tours had changed up the itinerary on customers. Many of their guests have used Vivid tours in the past and were promised a certain itinerary, only to have it changed last minute.
Further more, vivid tours contacted me again after our tour. At that point we had moved on, but they ended up calling and harassing us, giving us excuses instead of a resolution.
My recommendation? Do not book with Vivid tours and look for other reputable wine touring companies in the area. We also learned not to book through trip advisor, as it is more expensive than booking directly through the tour company website.
When we were picked up for our wine tour the next day, we were disappointed to find out that the itinerary was completely changed and included 2 wineries that we had already visited. In fact all the wineries were within the area we were staying which was not as advertised. We understand itineraries change but Vivid advertised 5 specific wineries that we were to visit in our tour. If you are not able to visit the wineries advertised, please say so in your advertisement so customers can be prepared for potential changes.
After the first winery stop, we did reach out to the tour manager, who did change the itinerary for our group which was greatly appreciated.
We have nothing but great things to say about our tour guide, Vicki. She was fantastic, knowledgeable, fun, friendly and super approachable.
When we returned to our accommodation after the tour, we found out, through our hosts, that this was not the first time vivid tours had changed up the itinerary on customers. Many of their guests have used Vivid tours in the past and were promised a certain itinerary, only to have it changed last minute.
Further more, vivid tours contacted me again after our tour. At that point we had moved on, but they ended up calling and harassing us, giving us excuses instead of a resolution.
My recommendation? Do not book with Vivid tours and look for other reputable wine touring companies in the area. We also learned not to book through trip advisor, as it is more expensive than booking directly through the tour company website.
Written October 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MANFRED G
3 contributions
Sep. 2023 • Friends
Loved every winery and the people who ran them were very welcoming.
Steven took pics for us so we could enjoy ourselves.
Everyone in the van got along really well.
Steven was an excellent guide.
Steven took pics for us so we could enjoy ourselves.
Everyone in the van got along really well.
Steven was an excellent guide.
Written September 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steven J
2 contributions
Sep. 2023 • Couples
My wife and I had a fantastic Wine Tour. The Wineries were well selected with an excellent choice for our lunch. Ben our guide was excellent: knowledgeable about wines, fun to chat with and kept us in target.A tremendous time.
Written September 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dianne P
1 contribution
Sep. 2023 • Friends
4 of us ladies flew in from Alberta and booked the 5 winery tour. Steve was an absolute angel. From the warm friendly greeting when we boarded to giving us suggestions for dinner. He is very knowledgeable about the area and winery’s. He had the best playlist! He even sent it to me. He took amazing pictures of the whole group of 12 and made sure we stayed hydrated. The winery’s were amazing and lunch was great. Highly recommend this company!
Written September 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim D
13 contributions
I’m not able to comment on the wine tour itself but I can comment on the terrible customer service we received from Shanti after booking one.
The customer service was truly terrible and up there with the worst we have ever experienced.
After booking a Lake Country Tour in June we were contacted at the last minute by Shanti (only two days before the Lake Country Tour was due to go ahead) and informed that we would be moved onto the East Kelowna wine tour. This was not presented as an option and we were given no explanation as to why this was happening. When we got back in touch later the same day to ask why we had been moved and if it was possible to do the Lake Country Tour, no explanation was given and no attempt was made to accomodate us.
The response we managed to elicit was immediately hostile and was that we had consented to the switch in tour (it wasn’t presented as an option) that the tours are finalised a week in advance and we would therefore be charged in full if we did not attend the East Kelowna wine tour. We responded to point out that the change they were seeking to make was only two days out for the date we had paid for, and that we had not been given an option. I tried to call to get clarification and received no reply. We sent another message to ask whether it was possible to accommodate us but again, we were completely blanked. Due to Vivid Tours’ shocking service we were left with no option but to secure a last minute tour with an alternative company (it was brilliant) and not knowing whether we would be unjustifiably charged for a tour we did not book and were forced onto, which was stressful and unnecessarily put a dampener on our limited time in Kelowna.
I’m sure the East Kelowna wine tour is lovely and we may have been happy to go ahead with it if we just had received an explanation for the switch and some detail about the tour but the customer service and lack of communication was so appalling we felt we couldn’t go ahead with the tour.
We’re not trying to be unreasonable or difficult but just wanted to give a fair warning to others looking to book with Vivid, particularly if you are set on booking a specific tour.
The customer service was truly terrible and up there with the worst we have ever experienced.
After booking a Lake Country Tour in June we were contacted at the last minute by Shanti (only two days before the Lake Country Tour was due to go ahead) and informed that we would be moved onto the East Kelowna wine tour. This was not presented as an option and we were given no explanation as to why this was happening. When we got back in touch later the same day to ask why we had been moved and if it was possible to do the Lake Country Tour, no explanation was given and no attempt was made to accomodate us.
The response we managed to elicit was immediately hostile and was that we had consented to the switch in tour (it wasn’t presented as an option) that the tours are finalised a week in advance and we would therefore be charged in full if we did not attend the East Kelowna wine tour. We responded to point out that the change they were seeking to make was only two days out for the date we had paid for, and that we had not been given an option. I tried to call to get clarification and received no reply. We sent another message to ask whether it was possible to accommodate us but again, we were completely blanked. Due to Vivid Tours’ shocking service we were left with no option but to secure a last minute tour with an alternative company (it was brilliant) and not knowing whether we would be unjustifiably charged for a tour we did not book and were forced onto, which was stressful and unnecessarily put a dampener on our limited time in Kelowna.
I’m sure the East Kelowna wine tour is lovely and we may have been happy to go ahead with it if we just had received an explanation for the switch and some detail about the tour but the customer service and lack of communication was so appalling we felt we couldn’t go ahead with the tour.
We’re not trying to be unreasonable or difficult but just wanted to give a fair warning to others looking to book with Vivid, particularly if you are set on booking a specific tour.
Written August 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garrett W
Calgary, Canada4 contributions
I had an exceptional experience with Vivid Wine Tours. Our guide, Vicky, stood out for being incredibly personable, friendly, and knowledgeable. She made the tour truly enjoyable, sharing insightful information about the wineries and creating a comfortable atmosphere. My girlfriend and I were thoroughly impressed. The tour itself was excellent, offering a delightful blend of great wines and beautiful scenery. Without a doubt, we'd love to book another tour with them in the future. Highly recommended for an unforgettable wine-tasting adventure.
Written August 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris M
2 contributions
Aug. 2023 • Family
My wife and I had a wonderful time. Our guide, Bella, was great She kept us on schedule and was always there if we needed anything. It was quite educational and the wines were very good. This part of the Okanagan (Lake Country) and north focuses on white wines, so if your preference is red, you need to be farther south. The only reds we tasted were Merlot. These were quite good. All three wineries were in absolutely beautiful locations.
Dinner can be a little expensive, but you need to do this. When you consider that you have a ride and don't need a taxi home, you can let yourself go and enjoy. Chaos Bistro was where we went. I can't think of a better location and I can't recall ever having a better meal. The wine was wonderful, as was our server, a really fun lady. She let us try the wine first before we ordered a bottle to make sure we liked it.
It was a truly enjoyable evening.
Dinner can be a little expensive, but you need to do this. When you consider that you have a ride and don't need a taxi home, you can let yourself go and enjoy. Chaos Bistro was where we went. I can't think of a better location and I can't recall ever having a better meal. The wine was wonderful, as was our server, a really fun lady. She let us try the wine first before we ordered a bottle to make sure we liked it.
It was a truly enjoyable evening.
Written August 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
brian d
Winnipeg, Canada4 contributions
Aug. 2023 • Couples
5 must see winery’s all very good, the tour operator was Ben and he was very informative and super easy to like and the wines were tasty
Written August 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy5000
Chicago, IL1 contribution
Aug. 2023
Get on board the Ginger Express! Alex killed it.
Great vibes! Bonus score--timed it just right to hit Cream Puff week-end at Arrowleaf. (That is one special pastry.)
Made our family reunion tour extra fun!
Great vibes! Bonus score--timed it just right to hit Cream Puff week-end at Arrowleaf. (That is one special pastry.)
Made our family reunion tour extra fun!
Written August 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No questions have been asked about this experience