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O Spa

Open Now: 9:00 a.m. - 7:00 p.m.
Open today: 9:00 a.m. - 7:00 p.m.
Review Highlights
Very expensive !!!!

I received $100 gift card, which is the only reason I booked a pedicure. After looking at the... read more

Reviewed May 23, 2017
Julie O
,
West Kelowna, Canada
via mobile
Nice, Calm Space

I only showed up 5 minutes early to my massage when I know I should've tried to show up 15 minutes... read more

Reviewed September 25, 2016
veganmeghan
,
Kelowna, Canada
Read all 19 reviews
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Traveller Overview
  • Excellent28%
  • Very good26%
  • Average15%
  • Poor21%
  • Terrible10%
5 Jun 2018
“Save your money. Very over priced services.”
20 Mar 2018
“It’s an entire experience”
About
Open Now
Hours Today: 9:00 a.m. - 7:00 p.m.
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Contact
108-1912 Enterprise Way, Kelowna, British Columbia V1Y 9S9, Canada
Website
+1 250-712-1112
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from US$99.43
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1 - 10 of 19 reviews
Reviewed June 5, 2018 via mobile

I was told I needed a credit card to book my appointment? When I showed up (on time) I had to wait over 10 minutes past my scheduled time. My nails and cuticles did not get soaked. My cuticles were not even touched. Gel polish...More

Date of experience: June 2018
Thank nancyholt
Reviewed March 20, 2018 via mobile

I’ve only ever had massages done, but every time it’s been amazing. The receptionist was welcoming. They give you a locker in their change room for your belongings to be kept safe and you put on a robe and slippers. The change room also has...More

Date of experience: March 2018
Thank Tara J
Reviewed May 23, 2017 via mobile

I received $100 gift card, which is the only reason I booked a pedicure. After looking at the prices on-line, I thought they were very expensive. I booked the signature pedicure which included paraffin wax. I agreed to pay $20 extra for shellac. I received...More

Date of experience: May 2017
1  Thank Julie O
Reviewed December 30, 2016 via mobile

Came in for some touch up waxing, and was very pleased with the service and atmosphere at the spa. Super friendly and professional, highly recommend.

Date of experience: December 2016
Thank archaeobc
Reviewed November 21, 2016

Having been here several times, the staff have always been friendly and knowledgeable about products and services, the facials being my favorite treatment.

Date of experience: March 2016
Thank TerriEllis
Reviewed September 25, 2016

I only showed up 5 minutes early to my massage when I know I should've tried to show up 15 minutes early to fill out the necessary paperwork, so my masseuse was visibly annoyed and I was rushed through as soon as I arrived. That's...More

Date of experience: September 2016
Thank veganmeghan
Reviewed August 22, 2016 via mobile

Was a little pricey but the lady I go was so professional and my toes looked amazing after!! To pamper yourself it's worth the money

Date of experience: August 2016
Thank Jen A
Reviewed April 17, 2016 via mobile

The pedicure was ok (although the polish isn't well done) but the service was awful. The women practically snarl when they aren't pretending to be pleasant to a client. It's gone downhill and yet the prices keep going up. I won't be returning.

Date of experience: April 2016
Thank KelownaKimmi
Reviewed March 14, 2016

I went in for a microdermabrasion appointment for face, neck and decollete. Given the huge price increase from having only the face done to the face, neck and chest area, (almost $200 more!!!) I was expecting the treatment to be FAR more thorough than it...More

Date of experience: March 2016
Thank lsmith55518
ospakelowna, Guest Relations Manager at O Spa, responded to this reviewResponded April 11, 2016

Hi Leslie, Thank you for bringing your concerns to our attention, we hope to offer you some clarity. After reading your review here on Trip Advisor, we have followed our protocol and a full Client Incident Report and Follow Up has been completed. Our Guest...More

Reviewed August 12, 2015

When I raised this as an issue, I was given a gift certificate for a replacement. When I went to use the GC I was told it expired and it wouldn't be honoured, though every time I called to book, and they were full, I...More

Date of experience: August 2015
4  Thank LANDASTEWART
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