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Address: 108-1912 Enterprise Way, Kelowna, British Columbia V1Y 9S9, Canada
Phone Number: +1 250-712-1112
Website
Today
09:00 - 17:00
Closed now
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Hours:
Mon - Tue 09:00 - 17:00
Wed - Fri 09:00 - 19:00
Sat 09:00 - 17:00

TripAdvisor Reviewer Highlights

Read all 15 reviews
Visitor rating
  • 3
    Excellent
  • 5
    Very good
  • 2
    Average
  • 3
    Poor
  • 2
    Terrible
Nice, Calm Space

I only showed up 5 minutes early to my massage when I know I should've tried to show up 15 minutes early to fill out the necessary paperwork, so my masseuse was visibly annoyed... read more

4 of 5 bubblesReviewed 25 September 2016
veganmeghan
,
Kelowna, Canada
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15 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Richmond, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 weeks ago

Having been here several times, the staff have always been friendly and knowledgeable about products and services, the facials being my favorite treatment.

Helpful?
Thank TerriEllis
Kelowna, Canada
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 25 September 2016

I only showed up 5 minutes early to my massage when I know I should've tried to show up 15 minutes early to fill out the necessary paperwork, so my masseuse was visibly annoyed and I was rushed through as soon as I arrived. That's why I'm only giving it 4 stars. The spa is really nice! They have a... More 

Helpful?
Thank veganmeghan
Level Contributor
2 reviews
4 of 5 bubbles Reviewed 22 August 2016 via mobile

Was a little pricey but the lady I go was so professional and my toes looked amazing after!! To pamper yourself it's worth the money

Helpful?
Thank Jen A
Kelowna, Canada
Level Contributor
76 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 17 April 2016 via mobile

The pedicure was ok (although the polish isn't well done) but the service was awful. The women practically snarl when they aren't pretending to be pleasant to a client. It's gone downhill and yet the prices keep going up. I won't be returning.

Helpful?
Thank KelownaKimmi
Kelowna, Canada
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 14 March 2016

I went in for a microdermabrasion appointment for face, neck and decollete. Given the huge price increase from having only the face done to the face, neck and chest area, (almost $200 more!!!) I was expecting the treatment to be FAR more thorough than it was. My neck and chest were done in less than 10 minutes ( I think... More 

Helpful?
Thank lsmith55518
ospakelowna, Guest Relations Manager at O Spa, responded to this review

Hi Leslie, Thank you for bringing your concerns to our attention, we hope to offer you some clarity. After reading your review here on Trip Advisor, we have followed our protocol and a full Client Incident Report and Follow Up has been completed. Our Guest Services staff notified us that you appeared to be very happy with your service upon... More 

Vancouver, BC
Level Contributor
27 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 12 August 2015

When I raised this as an issue, I was given a gift certificate for a replacement. When I went to use the GC I was told it expired and it wouldn't be honoured, though every time I called to book, and they were full, I was told the GC's don't expire. The company advertises on their 'on hold' message that... More 

Helpful?
3 Thank LANDASTEWART
Vancouver
Level Contributor
25 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
1 of 5 bubbles Reviewed 25 May 2015 via mobile

I visited to get a manicure I was given as a gift over Christmas, was very excited to get some nice summer nails. The receptionist was not welcoming and did not create a warm environment. The spa charged an extra $25 to add shellac - what?! Maybe $10-$15 but polish is already included in a manicure! How can you charge... More 

Helpful?
5 Thank travelling_fiend21
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 15 March 2015 via mobile

For the price you pay for services I was disappointed. The atmosphere was very nice. However, when trying to get more information/ benefits about my service (micro) she didn't seem to have much to say about it. I remember thinking why am I spending money on this when you cant tell me any benefits??? I also felt the lady who... More 

Helpful?
4 Thank Carebear2111
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 February 2015 via mobile

Friendly, professional and a very relaxing environment. A great day. I had my lashes done by Heather. She was amazing. The best lashes ever!

Helpful?
1 Thank MauiGirl768
Kelowna, Canada
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 21 April 2013

There is no question that O-Spa is an amazing place. They offer a wide range of services in a luxurious atmosphere, and have excellent staff. Unfortunately, the prices are exorbitant. I have a tough time justifying the money there, when spending the same amount at a more modest spa (where the technicians are just as good) can get me a... More 

Helpful?
3 Thank Fiskers

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