Hi, Our business has closed at 3:00 for years. It is advertised that we close at 3 on our website and our facebook page, google, yelp etc. Nowhere does it say that we are open later than that. I know our hours of operation are not typical of a business, but our business has to consider the welfare of our animals. 10 a.m. to 3 p.m. is enough exposure to the public. I am sorry that you were disappointed, and I hope you will have a successful visit in the future. However, I think you should consider whether it is fair to give a business, which you have never really experienced, a 3 star rating based on your disappointment in our hours of operation.

As the owner of the farm I'm usually somewhere doing some totally unglamorous chore that I don't have the heart to ask a staff member to do. I don't usually meet members of the public as a result. The only people I talked to over the last few days were some people who left their dog in their car in 43 degree weather. Yes, you are right, I was less than polite but I didn't use bad language. Under the circumstances I think I demonstrated a great deal of control. How on earth would I force staff to work during a heat wave? Are they indentured slaves? No. The are paid well and can call in sick or leave early if they can't stand the heat. Our Covid protocols are fully in compliance. We've even been inspected by WCB regarding our covid protocols and they made no request for revisions. People are asked AT LEAST 3 times to social distance as they move around the farm. They are provided with masks if they ask for one, but are not made to wear masks while outside if they don't want to. They are asked to put their mask on if they find themselves in a situation where they can't affectively socially distance. We have bought in Portable toilets in addition to our own bathrooms. We have bought in additional hand wash stations in addition to our plumbed in ones. There is hand sanitizer all over the place. I'm at a loss as to what this could be about unless, as I said before, you are the people that I voiced my displeasure to regarding leaving your dog in the car.