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Review Highlights
Mountain travel

This is a excellent way to travel the Rockies and see areas you would not see. The train is very... read more

Reviewed today
Gail L
via mobile
What an experience.

We travelled from Banff to Vancouver on the Rocky Mountaineer. What an incredible journey. The... read more

Reviewed yesterday
Robin M
,
Letchworth, United Kingdom
Read all 5,490 reviews
3,015
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Certificate of Excellence
Traveller Overview
  • Excellent78%
  • Very good11%
  • Average5%
  • Poor3%
  • Terrible3%
Travellers talk about
“gold leaf”(1,170 reviews)
“lake louise”(452 reviews)
“train trip”(319 reviews)
About
Experience the Rockies by rail! Rocky Mountaineer offers five luxury rail routes to discover the beautiful Pacific Northwest!
Suggested duration: More than 3 hours
Contact
1755 Cottrell Street, Vancouver, British Columbia V6A 4C4, Canada
Website
+1 800-665-7245
Call
Reviews (5,490)
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All reviewsgold leaflake louisetrain tripbreakfast and lunchdining carcanadian rockiesday tripgold servicedome cargoldleaf serviceovernight stop in kamloopsfreight trainsilver classred carpettrain managerbucket listtreated like royalty
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Reviewed today via mobile

This is a excellent way to travel the Rockies and see areas you would not see. The train is very comfortable , food is excellent and the organization skills of this compsny is excellent . A few things to improve but overall Gokd Leaf is...More

Thank Gail L
Reviewed yesterday

We travelled from Banff to Vancouver on the Rocky Mountaineer. What an incredible journey. The scenery is magnificient but the whole experience is perfectly organised and you spend 2 days being treated like a king. Our carriage hosts Michelle and Adriane along with Gervy the...More

Thank Robin M
Reviewed yesterday

We traveled with RM from Seattle to Vancouver, to Kamloops, to Banfff, and from Jasper to Kamloops and back to Vancouver. Every step of the way we stayed at hotels arranged by RM, and took bus trips arranged by them as part of a complete...More

Thank Joe H
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello Joe H, Your comments are truly appreciated. As a team, we aim to take care of all of the travel details, allowing our guests to sit back, relax and enjoy the scenery throughout Western Canada. Is it lovely to hear that we were able...More

Reviewed yesterday via mobile

This Rail line knows how to do customer service! Had the Silverleaf service level and it felt like Gold. The narration of sites and history, top notch meal and beverage service and meals themselves were fabulous. In addition, this rail line has made travel smooth...More

1  Thank Donna P
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello Donna P, Thank you very much for this five-star review. We are thrilled to hear that you enjoyed the attentive, informative service in SilverLeaf Service. It was lovely to have you join us this season and we hope that you have a fabulous time...More

Reviewed 2 days ago

We traveled on RM September 17th to 20th from Vancouver to Calgary taking In Kamloops, Lake Louise, Banff, Calgary. From the send off in Vancuover (complete with complimentary refreshments and piper), to the end of the journey we were totally amazed. Whomever is responsibility for...More

1  Thank _ian_lindamcginnis
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello by_ian_lindamcginnis, Thank you so much for this five-star review. I am blown away by your kind comments, which I will be sure to pass along to the onboard team. We strive to provide a seamless, memorable experience for our guests and it is wonderful...More

Reviewed 2 days ago

After two days of delightful Sightseeing in Vancouver and Victoria, I boarded the train with the Gold Leaf Service on the Rocky Mountaineer starting in Vancouver BC. We spent two very special days on the train, sleeping in a Hilton at night and ending in...More

Thank Donna K
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello Donna K, Our goal is to create life-changing memories for our guests and it is wonderful to hear that we were able to deliver that for you this season. Your five-star review regarding GoldLeaf Service is truly appreciated and will be passed along to...More

Reviewed 2 days ago

Everything everyone else has positively said. We upgraded to Gold Leaf and it was worth every extra penny to have the panoramic vistas and top quality dining saloon. Only fly in the ointment was being allocated one bed in our hotel room at Kamloops. We...More

Thank Julia908
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello Julia908, Thank you for this review of your GoldLeaf Service experience. We are pleased to read that the panoramic views and gourmet cuisine exceeded your expectations. Your feedback regarding accommodation is appreciated and will be passed along for further review. We hope that you...More

Reviewed 2 days ago

My husband and I travelled on Rocky Mountaineer September 2018 as part of my 55th birthday present. I was not disappointed with any of it. Fantastic interesting as well as amusing staff on board, awesome views even got to see a Coyote in the wilderness....More

Thank lhm16a3
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello lhm16a3, It was wonderful to have you onboard in celebration of your birthday! September is a beautiful time in the Canadian Rockies with the colours changing and the cool, crisp air rolling in, it was a pleasure to experience it with you this season....More

Reviewed 3 days ago

Great service and amazing views. The landscape constantly changes as you progress through the journey. Meanwhile, you’re being fed copious amounts of food and drinks ( including free alcohol). The hostesses are generous with their liquor pours, and in my opinion, there’s no need to...More

1  Thank deanwebb2016
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello deanwebb2016, Thank you for this review of your SilverLeaf Service journey. We are pleased to have met and exceeded your expectations onboard. Western Canada has so much beauty and history to explore and it is our pleasure to experience it with our guests. We...More

Reviewed 3 days ago

Nothing to add to what everybody else has said about the organisation, comfort, service, food and views. They are all as good as it gets. Simply marvellous. Kamloops hotel not great as in out of town and without any character so the overnight stop over...More

Thank winsoc1953
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello winsoc1953, Thank you very much for taking the time to write this review regarding your memorable experience onboard the Rocky Mountaineer. We aim to create life-changing memories for our guests and we are so pleased to have done that for you this season. I'm...More

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Questions & Answers
Ask a question
dorisel
September 17, 2018|
Answer
Response from ACRockyMountaineer | Property representative |
Hello, Thank you for reaching out to us. In April average monthly temperatures range from the following: Vancouver 6 - 13 ℃ Kamloops 3 - 17 ℃ Rockies -3 - 9 ℃ Whistler 0 - 12 ℃ Quesnel -1 - 14 ℃ Please let us know if you... More
0
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FizzChick
September 14, 2018|
AnswerShow all 9 answers
Response from ACRockyMountaineer | Property representative |
Hello, Thank you for choosing to travel with Rocky Mountaineer. The space under the seats do vary depending on the service level you have selected. Generally, we recommend a small backpack, camera bag or handbag to stow... More
1
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FizzChick
September 13, 2018|
AnswerShow all 14 answers
Response from ACRockyMountaineer | Property representative |
Hello, We do have updated wildfire information on our website. Should you want to speak with one of our representatives please feel free to contact us at 1-800-665-7245. Kind regards, Ashley
1
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