Our Key West tour, with tour guide Brad and coach driver Steve, was excellent on all levels. We'd never taken a coach tour and were a bit wary, but it was comfortable and incredibly well organised.
Brad and Steve were a perfect team, friendly, personable and funny. Brad's commentary was interesting and entertaining, and just the right amount, giving us plenty of time to chat or simply enjoy the stunning views.
We opted for the upgraded hotel package, all of which were superior (especially the soectacular Rimrock Resort Hotel in Banff) and well worth the money.
A definite 5-star trip, with only one suggestion to Key West: hand sanitizer on the bus would have been deeply appreciated, especially as a decent handful of passengers were symptomatic with colds, Covid or whatever. Other than that, perfection!