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Tourism Vancouver Visitor Centre

Certificate of Excellence
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Address: 200 Burrard Street | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
Phone Number:
+1 604-683-2000
09:00 - 17:00
Open now
See all hours
Sun - Sat 09:00 - 17:00
Recommended length of visit: <1 hour

The Visitor Centre is your one stop shop. Our professional, multilingual,...

The Visitor Centre is your one stop shop. Our professional, multilingual, highly trained staff can help you make the most of your Vancouver experience and plan your journeys into British Columbia and beyond.

We are open year-round, with the exception of December 24th, 25th, 26th, and January 1st.

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TripAdvisor Reviewer Highlights

Read all 78 reviews
Visitor rating
  • 39
  • 14
    Very good
  • 7
  • 2
  • 2
A mine of information

More tourist information offices should be like this. free wifi, brochures, maps and friendly and knowledgeable staff listening to your plans and advising you. You can also buy... read more

5 of 5 bubblesReviewed 8 February 2017
United Kingdom
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78 Reviews from our TripAdvisor Community

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Showing 64: English reviews
United Kingdom
Level Contributor
1,640 reviews
1,118 attraction reviews
common_n_attraction_reviews_1bd8 2,075 helpful votes
5 of 5 bubbles Reviewed 8 February 2017

More tourist information offices should be like this. free wifi, brochures, maps and friendly and knowledgeable staff listening to your plans and advising you. You can also buy transport tickets from here. I popped here regularly to plan and organise my activities.

Thank PrestonGuild
Vancouver, Canada
Level Contributor
168 reviews
88 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 1 February 2017

Located in the heart of the hotel area, this great centre offers tourists lots of information about all the things they can do in Vancouver and one can usually purchase tickets for some of the special activities there as well. Staff are very helpful!

Thank Sandy C
Perth , Australia
Level Contributor
56 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 7 December 2016

Found this gem on our first day in Vancouver down by the waterfront . Very friendly and knowledgeable staff. Nothing is too much trouble and there is a wealth of informational brouchures to choose from. I would recommend the first time traveller to this district to come down and talk to the staff.

Thank Denhop
Level Contributor
48 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 7 December 2016

The person wasnt very helpful at all. There wasnt anything new beyond the research that i had already done. Maybe if you hadnt planned AT ALL then i would recommend the visitors centre but for me personally, you could probably skip this place.

Thank 643yejink
Tucson, Arizona
Level Contributor
1,709 reviews
891 attraction reviews
common_n_attraction_reviews_1bd8 1,997 helpful votes
5 of 5 bubbles Reviewed 11 November 2016

This well-run visitor center offers myriad free brochures, maps, bus schedules, discounts on some attractions and sightseeing tours, complimentary Internet access, information on lodging and the list goes on. Knowledgeable staff stands ready to answer questions and will seek visitors out during quiet periods. For example, we arrived at 4 on a Saturday afternoon in November when only two other... More 

Thank Rumples
Adelaide, Australia
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 September 2016

My first visit to Vancouver (husband had been before about 20 years ago) and so we decided to get some information on what to do on our 4 days in this beautiful city. We had researched a few things but the staff member (Andre) who we spoke suggested some alternative activities which were fantastic. He gave us maps, time tables... More 

Thank 737Maxine
London, United Kingdom
Level Contributor
312 reviews
117 attraction reviews
common_n_attraction_reviews_1bd8 135 helpful votes
5 of 5 bubbles Reviewed 20 September 2016

Just got off the boat .Had been to Vancouver before but needed some information .What a find .So helpful.Maps ,timetables,offers.Really valuable info on tickets for the bus and train .Thanks so much you really made our flying visit memorable .

Thank thepipefishfans
Munster, Germany
Level Contributor
119 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 2 September 2016

We had a few questions which were answered completely and very friendly. We got maps and different leaflets and had a short rest at the seats. We will probably come back and have a look at the tickets for tonights box office in the visitor information!

Thank Manuela K
New Westminster, Canada
Level Contributor
134 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 26 August 2016

If you are like me, you are probably saying "I've lived here for years, what can they tell me I don't already know?". Short answer - lots. Just because we live here doesn't mean we are keeping up with all the changes in this rapidly growing city. Also, interesting to find out about all the FREE stuff available. In addition,... More 

1 Thank Chris D
Vancouver, Canada
Level Contributor
40 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 24 August 2016

Great location and very friendly staff. Be sure to ask staff about current events, attractions and walking maps. They will certainly have plenty of tips

Thank 20thanniversary2014

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Tourism Vancouver Visitor Centre and other visitors
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Questions? Get answers from Tourism Vancouver Visitor Centre staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Downtown

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Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
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