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CHI, The Spa at Shangri-La Hotel, Vancouver

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1128 West Georgia Street - Fifth Floor, Vancouver, British Columbia V6E 0A8, Canada
+1 604-695-2447
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Review Highlights
Delightful Detox

Westcoast Detox. Seaweed, seaweed, and more seaweed, but you'll love it. I loved it! You get... read more

Reviewed 3 days ago
Vanessa K
Worth the price!!

Great service and staff, so friendly and professional. Large treatment rooms with lots of... read more

Reviewed 3 weeks ago
Chloe T
Read all 66 reviews
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CHI, The Spa at Shangri-La, draws inspiration from the origins of the Shangri-La legend, a place of personal peace, enchantment and well-being.CHI, The Spa, made its North American debut at Shangri-La Hotel, Vancouver, in 2009. CHI offers a "spa within a spa" environment. Each suite comes with its own fireplace, private bath, shower, relaxation lounge, changing and vanity areas.
  • Excellent79%
  • Very good13%
  • Average4%
  • Poor1%
  • Terrible3%
Travellers talk about
“steam shower” (10 reviews)
“private suite” (5 reviews)
“willow stream” (4 reviews)
Closed Now
Hours
Hours Today: 9:00 a.m. - 9:00 p.m.
LOCATION
1128 West Georgia Street - Fifth Floor, Vancouver, British Columbia V6E 0A8, Canada
Downtown
CONTACT
Website
+1 604-695-2447
Write a ReviewReviews (66)
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All reviews
"steam shower"
in 10 reviews
"private suite"
in 5 reviews
"willow stream"
in 4 reviews
"hot stone massage"
in 4 reviews
"couples room"
in 4 reviews
"problem areas"
in 3 reviews
"infinity tub"
in 2 reviews
"gave us great service"
in 2 reviews
"foot bath"
in 2 reviews
"tea service"
in 2 reviews
"foot soak"
in 2 reviews
"massage table"
in 2 reviews
"step by step"
in 2 reviews
"explained everything"
in 2 reviews
"outdoor pool"
in 2 reviews
"amazing experience"
in 2 reviews
"masseuse"
in 8 reviews
Filter

1 - 10 of 63 reviews

Reviewed 3 days ago

Westcoast Detox. Seaweed, seaweed, and more seaweed, but you'll love it. I loved it! You get just the right amount of alone time (steaming, shower, the most incredible soaker tub) with the right amount of 1 on 1 pampering (scrubs, facials, foot bath/rubs, massage, wraps),...More

Thank Vanessa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Great service and staff, so friendly and professional. Large treatment rooms with lots of amenities. Pool & hot tub area is well maintained and a great extra after your treatment. This spa junkie is HOOKED. Thank you for the amazing experience, Chi Spa!More

1  Thank Chloe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this reviewResponded 3 weeks ago

Dear Chloe T, What an amazing review, thank you so much for taking the time to share your positive feedback about your experience at CHI, The Spa. I'm pleased you enjoyed our large treatment rooms, amenities and professional service from our staff.  We hope...More

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Reviewed 3 weeks ago

The best spa anywhere and anytime! Ambiance was peaceful and serene. Customer services was outstanding and that massage therapist (Bob) has healing hands.More

Thank foodiefleur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this reviewResponded 3 weeks ago

Dear foodiefleur, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel to ensure you feel comfortable. We hope we have an opportunity to welcoming you...More

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Reviewed 15 March 2018

This is the second time I've been to the spa at the shangri-la hotel and I will keep coming back. Service is fantastic every time. I visit a lot of spas but this is by far the best one I have ever been to. The...More

Thank Nikki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this reviewResponded 4 weeks ago

Dear Nikki B, I'm truly thankful that you decided to return to CHI, The Spa at the Shangri-La Hotel Vancouver, and give us another opportunity to earn your loyalty back. Personalized hospitality is our number one priority, and I am glad to hear that you...More

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Reviewed 15 March 2018

Takako was the person in charge of the facial and she was simply Amazing. I will definitely come back again for another facial treatment.More

Thank abaxyz30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this reviewResponded 5 weeks ago

Dear abaxyz30, Thank you for taking time in writing this review. I will pass on your message about Takako, I am sure that she will be very humbled by your words. We cannot wait to welcome you back at CHI, The Spa. Kind regards, Mariska...More

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Reviewed 14 February 2018

I made my reservation through Jenelle on the phone. We had a really great talk and really got me excited to celebrate my anniversary. We both mentioned how sorry we both were as she was off (Sunday) on the day I made the appointment, it...More

Thank samie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this reviewResponded 19 February 2018

Dear samie s, What an amazing review, thank you so much for taking the time to share your positive feedback about your experience at CHI, The Spa at Shangri-La Hotel, Vancouver. Your kind words about our staff leave me with the most pride, as our...More

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A TripAdvisor Member
1
Reviewed 13 February 2018 via mobile

We tried Chi spa for the first time on Jan 21st, me and three girlfriends. We all loved it. I loved it so much that I booked to come back for my birthday at the end of January. That visit was just as lovely, including...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this reviewResponded 19 February 2018

We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our spa to ensure you feel comfortable. We hope we have an opportunity to welcoming you back to...More

Report response as inappropriate
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Reviewed 16 January 2018

Couldn't of asked for a better way to spend a Sunday afternoon. Started by enjoying the steam room, then hot tub (which could of been warmer) then had a lovely massage. The staff was incredibly professional and kind. Definitely one of the best spas I...More

Thank lauritaonvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this reviewResponded 17 January 2018

Dear lauritaonvacation, Thank you very much for the time and effort you took to share this kind feedback. Personalized hospitality is our number one priority, and I am glad to hear that you experienced the best our team has to offer. Be assured that I...More

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Reviewed 17 December 2017

If you're looking for the best spa experience in Vancouver, then go visit Chi Spa. They have the best service. Jen and Amanda remembered me from the first time we went and I was impressed. She was friendly and was super helpful. She showed us...More

Thank donaldfung728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this reviewResponded 18 December 2017

Dear Donaldfung728, We are very humbled by your kind words about CHI, The Spa and our staff. Thank you for taking time in sharing this experience with us. I am very glad to know that you had a memorable and relaxing time with us. Personalized...More

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Reviewed 14 December 2017

We booked massage appointments here at 5:30pm last Saturday and showed up a little after 3 because if you book any appointment you are able to use the facilities (sauna, steam room, gym, outdoor pool) the entire day. We entered the hotel and were greeted...More

Thank joneskamila_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this reviewResponded 15 December 2017

Dear Joneskamila_, Thank you very much for sharing such a wonderful comment in regards to your recent experience at Shangri-La hotel, Vancouver. It is our goal to provide personalized hospitality from the moment you step into our hotel to ensure you feel comfortable. I’m thrilled...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Downtown
Vancouver's business district, the Downtown area is
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restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
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