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Gray Line Sightseeing Victoria

Open Now: 9:00 a.m. - 5:30 p.m.
Open today: 9:00 a.m. - 5:30 p.m.
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Gray Line Sightseeing Victoria
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Traveller Overview
  • Excellent45%
  • Very good29%
  • Average10%
  • Poor6%
  • Terrible10%
Travellers talk about
“hop on hop”(32 reviews)
“bus tour”(12 reviews)
About
Sightseeing Victoria Gray Line Tours, operated by The Wilson’s Group, allow visitors to explore Victoria BC aboard an Open Top Double Decker bus! Whether you choose a Hop-On Hop-Off tour, day, night or a City Sightseeing tour, you are assured a...more
Open Now
Hours Today: 9:00 a.m. - 5:30 p.m.
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Contact
700 Government St | Fairmont Empress Hotel, Victoria, British Columbia V8W 2B3, Canada
Website
+1 250-385-6553
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Reviews (220)
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All reviews hop on hop the double decker bus tour recorded commentary top deck bought tickets christ church cathedral craigdarroch castle points of interest driver guide cook street village beach drive butchart gardens fairmont hotel wonderful tour beacon hill park different areas
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1 - 10 of 213 reviews
Reviewed 4 weeks ago

Our strategy is always to take the full tour (about 90 minutes on this one), then come back and do the stuff we selected to do, Works every time. This cost $38 per person for one full day.

1  Thank PBSpeakeasy
AliS7730, Director of Sales at Gray Line Sightseeing Victoria, responded to this reviewResponded 3 weeks ago

We are so glad you enjoyed our service, thank you for taking the time to provide a review.

Reviewed September 26, 2018

First time in Victoria, so we wanted to get the lay of the land. Didn't use the hop on hop off feature, stayed on board for a very informative tour of the city. Weaving through the cities various districts and five of Victoria's most beautiful...More

Thank Locksley9
Reviewed September 18, 2018

We took half of the tour with an informative and interactive bus driver, then hopped off for an excursion and then boarded tour bus 903. As we decided to do the entire route in one go we waited on-board at the starting point of the...More

Thank 2nztravelers
GrayLineVic, Manager at Gray Line Sightseeing Victoria, responded to this reviewResponded September 26, 2018

Hello 2nztravelers, Thank you for your review and feedback. Our deepest apologies for the uncomfortable tour. Our drivers do go through extensive training and this is something that we do not take lightly. I have reached out directly to you for more information as we...More

Reviewed September 16, 2018

My husband and I thought taking the city tour would give us a better view of Victoria however we found ourselves just going around and around on the same streets . The outskirts of the city is beautiful but, some parts of downtown are like...More

Thank Lovetotravel123487
GrayLineVic, Manager at Gray Line Sightseeing Victoria, responded to this reviewResponded September 25, 2018

Hello Lovetotravel123487 Thank you for your feedback. We apologize that our tour was not what you expected. We do drive through down town to showcase our inner city for roughly 15 minutes which we feel is just enough time. With our large buses there are...More

Reviewed September 10, 2018

We came to Victoria from Port Angeles on the Black Ball Ferry because long ago a friend told me about the area. We didn't really have any plans for the day except a tea at lunch. So after that we decided to take the hop...More

Thank MeryMeCo
Reviewed August 27, 2018 via mobile

Waited 30 mins at one of the stops bus arrived was full had to wait another 40 minutes for next. Paid 45.00 for that.More

Thank Kim R
GrayLineVic, Manager at Gray Line Sightseeing Victoria, responded to this reviewResponded August 28, 2018

Hello Kim, Thank you very much for your feedback. We apologize that your experience with us was not a memorable one. We would appreciate if we could speak further about this matter directly either by phone or email. We would benefit by knowing the time...More

Reviewed August 20, 2018

This tour was informing ,but it just wasn't our cup of tea < there is so much more to Victoria we just picked the wrong tourMore

Thank PAT W
GrayLineVictoriaBC, Admin Agent at Gray Line Sightseeing Victoria, responded to this reviewResponded August 21, 2018

Hello Pat, We are committed to offering the most comprehensive tour of Victoria that is possible within our 90-minute timeframe. If you have any suggestions as to how our tour could be improved, please do not hesitate to reach out via the contact information below....More

Reviewed August 17, 2018 via mobile

My wife and I have used gray line in other cities and have had good success. We were glad we chose them again. The city of Victoria is small, but full of history. It is wonderful to learn something new from multiple locations from a...More

1  Thank dickbob
Reviewed August 13, 2018

This is a great way to get around Victoria and learn about all the interesting places. If you get on in the afternoon one day and ride all the way around, 1.5 hours, the next day you can hop on hop off at all the...More

1  Thank ttocsnodrog_2000
Reviewed July 26, 2018 via mobile

We got off at the castle and when we went to get on another bus there was about twenty five people waiting and only two seats available. We ended up walking and hiring a taxi. The bus tour was a waste of time and money.More

1  Thank Joel H
GrayLineVic, Manager at Gray Line Sightseeing Victoria, responded to this reviewResponded July 27, 2018

Hello Joel, Thank you for your feedback. We are truly apologetic that your experience was not a memorable one. We underestimated how busy we would be with the large cruise ship that came in that day. We had an extra bus on rotation thinking that...More

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Questions & Answers
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Jnw2cbw
June 28, 2018|
Answer
Response from GrayLineVic | Property representative |
Hello, Yes, you can purchase tickets at our Kiosk outside in front of the Fairmont Empress at 721 Government Street. The cost is the same online and at our Kiosk.
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Sassysings
October 22, 2017|
AnswerShow all 4 answers
Response from scubamex | Reviewed this property |
I don't know about Gray Line going, but I think CVS tours does; but check their web site to make sure. We took CVS to Butchart this summer.
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Ann H
September 9, 2017|
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Response from 561janets | Reviewed this property |
Sorry I don't know
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