We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 1150 Douglas Street, Victoria, British Columbia V8W 3M9, Canada
Phone Number: +1 250-952-5690
10:00 - 18:00
Closed now
See all hours
Sun 11:00 - 18:00
Mon - Wed 10:00 - 18:00
Thu - Fri 10:00 - 21:00
Sat 10:00 - 18:00

Come visit The Bay Centre, a “must see” in downtown Victoria's shopping and...

Come visit The Bay Centre, a “must see” in downtown Victoria's shopping and business district. Known for our architecture and urban atmosphere, The Bay Centre has a mix of over 90 street front and interior shops covering an entire full city block.

Featuring BCBGMAXAZRIA, Club Monaco, Earls Restaurant, Eco Chic Aveda Salon & Spa, GoodLife Fitness, Guess?, Laura, L'Occitane, Melanie Lyne, My Foot, Sport Chek, Hudson’s Bay, Teavana, The Tuscan Kitchen, Urban Planet, Quiksilver and so much more. It is no wonder why over 7 million guests visit The Bay Centre on a yearly basis.

Conveniently located:

•Across the street from the Cruise Ship shuttle stop;

•Three blocks from the Inner Harbour including the Victoria Clipper, MV Coho, Harbour Air, Helijet;

•Three blocks from the world renowned Empress Hotel and Victoria Convention Centre;

•Right on the Government Street tourist walk.

We hope to see you soon at The Bay Centre.

read more

TripAdvisor Reviewer Highlights

Read all 64 reviews
Visitor rating
  • 10
  • 28
    Very good
  • 8
  • 3
  • 1
Local Shopping Mall!

This is the local downtown shopping mall situated between Government & Douglas streets. You will find a variety of the chain outlet stores plus some of the standard stores.

4 of 5 bubblesReviewed 4 weeks ago
Vancouver, Canada
Add Photo Write a Review

64 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 50: English reviews
Vancouver, Canada
Level Contributor
1,427 reviews
711 attraction reviews
common_n_attraction_reviews_1bd8 371 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

This is the local downtown shopping mall situated between Government & Douglas streets. You will find a variety of the chain outlet stores plus some of the standard stores.

Thank sashakeena
Edmonton, Canada
Level Contributor
36 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 29 October 2016

Nothing unusual or special - this is a typical shopping centre that is located in the downtown core of Victoria. Has good shops and a food court.

Thank demetrius1905
Saskatchewan, Canada
Level Contributor
26 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 23 October 2016 via mobile

Quite disappointing. Not a great selection of shopping or anything very unique. Not at all what we hoped for in such a touristy city

Thank Jenn J
Titchfield, United Kingdom
Level Contributor
382 reviews
113 attraction reviews
common_n_attraction_reviews_1bd8 150 helpful votes
3 of 5 bubbles Reviewed 29 September 2016 via mobile

Stopped off here looking for gifts but it was nothing different to any other mall with no unique shops so we didn't stay long!

Thank maddiePortsmouth
Otley, United Kingdom
Level Contributor
974 reviews
411 attraction reviews
common_n_attraction_reviews_1bd8 431 helpful votes
4 of 5 bubbles Reviewed 29 September 2016 via mobile

This shopping centre has signs on the inside saying it is called the Eaton Centre. It is a shopping centre with a food court. The shops are nothing special and include the usual gadget shops, expensive clothing and minimalist decor. The sign on the large clock hanging from the ceiling said it opened in 1990. Very nicely decorated in an... More 

Madrid, Spain
Level Contributor
25 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 27 September 2016 via mobile

Whatever you are looking for there's a narrow choice of brands and products.... Not just in the Hudson Bay with Ralph Lauren, levi's, diésel and Tommy Bahamas.... But with the rest of the useless shops in the mall

Thank D13ch
Level Contributor
728 reviews
519 attraction reviews
common_n_attraction_reviews_1bd8 248 helpful votes
5 of 5 bubbles Reviewed 10 September 2016

The Bay centre if all about shopping. There are 4 levels with the top level being the food court. It is a nice place to visit if it is raining but I would not call it a tourist attraction. We walked all the floors and visited a few stores but did not buy anything.

Thank wwjd1947
Sequim, Washington
Level Contributor
76 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 21 August 2016 via mobile

Great location and everything you would expect in an urban mall. My husband initiated the quest for finding shorts and shirts for our weekend on our boat in Victoria. He found some great deals at Urban outfitters and Hudson's Bay. We don't dally. We usually get in and get out. We could do just that. It was clean and air... More 

Thank Marie-Claire B
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 July 2016 via mobile

You can always find good offers in Hudson Bay, which could be up to 70%. The Center is relatively small and the food court is limited with choices. It would be better to look for outside for lunch.

Thank Mahmoud K
Central Saanich, Canada
Level Contributor
109 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed 12 July 2016

We had some overseas guests over recently and called in at the Bay Centre as part of our tour of downtown. We had water bottles with us and wanted to refill them but found there is no water fountain? We were told that we could ask at one of the restaurants for a CUP of water! I don't think that... More 

Thank Gelli550
The_Bay_Centre, Manager at The Bay Centre, responded to this review

Hello Gelli550, Thank you for your valuable feedback. In future visits, you are welcome to fill your water bottle at Starbucks’ water station located at the Fort Street entrance or at Sammich Café located at the View Street entrance – both locations are happy to fill your water bottle on a complimentary basis. We hope you’ll visit the Shopping Centre... More 

Travellers who viewed The Bay Centre also viewed

Victoria, Victoria Capital Regional District
Victoria, Victoria Capital Regional District
Victoria, Victoria Capital Regional District
Victoria, Victoria Capital Regional District

Been to The Bay Centre? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Bay Centre and other visitors
2 questions
Ask a question
Chicago, Illinois
over a year ago

See all questions (2)

Questions? Get answers from The Bay Centre staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?