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  • Excellent54%
  • Very good30%
  • Average12%
  • Poor3%
  • Terrible1%
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“high tea”(445 reviews)
“afternoon tea”(230 reviews)
“bengal lounge”(116 reviews)
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721 Government St | Fairmont Empress Hotel, Victoria, British Columbia V8W 1W5, Canada
Downtown
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+1 250-384-8111
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Ways to Experience Empress Hotel National Historic Site of Canada
from US$487.08
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from US$185.10
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Reviews (2,160)
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Show reviews that mention
All reviews high tea afternoon tea bengal lounge bengal room finger sandwiches empress hotel tea room old world charm dining room once in a lifetime beautiful building inner harbor fairmont ivy veranda trees canada
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1 - 10 of 2,011 reviews
Reviewed 4 days ago

Many of the entries for this landmark/attraction are interesting. I suspect a lot of folks are kind of confused because there are two entries for The Empress on TripAdvisor. There’s this one, which is meant to focus on The Empress as a historical site and...More

Date of experience: January 2019
Thank PookyCake
Reviewed 6 days ago

We didn't go inside, but walked past. Beautiful building in the center of the town beckons royalty and commoners. (Prince William and Kate honeymooned there). Across from the harbor and on Government Street where all the shopping and action is, you will pass it whether...More

Date of experience: June 2018
Thank Terry H
Reviewed 2 weeks ago via mobile

Worth a visit, at the least do a walk-by! Great views of the inner harbor, close to great walking, sightseeing, and shopping. High Tea always a treat.

Date of experience: January 2019
Thank PoppyDaniel
Reviewed 2 weeks ago via mobile

Of course we had to go to Tea but we left the guys behind and only the girls went. We have been to Tea several times in different places but this was our first time in Canada and the Empress did not disappoint. The Ambience...More

Date of experience: January 2019
1  Thank dawnbunatova
Reviewed 4 weeks ago

The jewel of the harbour. The building is worth driving by especially at night. The entrance is quite spectacular.

Date of experience: December 2018
Thank ancientmoods
Reviewed 4 weeks ago via mobile

Left quickly due to its popularity. Way too busy, almost like the Hotel del Coronado. We would never stay here. Came for drinks and maybe appies but too crowded.

Date of experience: December 2018
Thank Ninaupnorth
Reviewed November 27, 2018

Stopped in for after dinner drinks, Can not attest to the food but the atmosphere and architecture was great. Service was very good, prompt, friendly without being invasive. Not cheap, but, a step back into a more graceful period.

Date of experience: November 2018
Thank jamesskeldon
Reviewed November 26, 2018 via mobile

A gem to stay in or wander through as it rules the harbor and serves as the focal point of Victoria. One of those can't miss visual spots that you wouldn't want to miss.

Date of experience: October 2018
Thank WelshHills
Reviewed November 22, 2018 via mobile

Old building but the style falls short of the Parliament. What caught my attention is the old mailbox system which seems to be connected to the other floors.

Date of experience: November 2018
Thank zacc353
Reviewed November 16, 2018

Stayed here overnight for our 25th Anniversary. The service is 2nd to none; from the moment of arrival to post-departure. We had a room with a harbour view which was great. They have made the most of what you can do with a historic hotel.

Date of experience: October 2018
Thank rjstevenson
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Questions & Answers
Ask a question
Dave195012
September 9, 2018|
AnswerShow all 6 answers
Response from Nancy P | Reviewed this property |
Just contact empress for tea room they will get you teacup and ship to you
0
Votes
Vicki H
August 14, 2017|
AnswerShow all 10 answers
Response from sashakeena | Reviewed this property |
Recommend that you take a cab from Ogden Point terminal, as you only have a few hours. Both facilities are very close together. Location is classified as the Inner Harbour of Victoria. Taxi driver should have no issues with... More
1
Vote
Marilyn W
April 4, 2017|
AnswerShow all 5 answers
Response from Rob M | Reviewed this property |
There are several Indian restaurants within walking distance, or a short cab ride. Two are: 1) the Sizzling Tandoor Restaurant and 2) the Varsha Indian Kitchen. Are they good? That's completely up to the diner's... More
0
Votes