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  • Excellent54%
  • Very good30%
  • Average12%
  • Poor3%
  • Terrible1%
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“high tea”(434 reviews)
“afternoon tea”(229 reviews)
“bengal lounge”(115 reviews)
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721 Government St | Fairmont Empress Hotel, Victoria, British Columbia V8W 1W5, Canada
+1 250-384-8111
Ways to Experience Empress Hotel National Historic Site of Canada
from US$492.92
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from US$171.70
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Reviews (2,146)
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All reviews high tea afternoon tea bengal lounge bengal room finger sandwiches empress hotel tea room old world charm dining room once in a lifetime beautiful building inner harbor fairmont ivy veranda grandeur trees
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1 - 10 of 1,999 reviews
Reviewed 2 days ago via mobile

Great location. Lovely remodel. Large rooms. Everyone very friendly. Beautiful grounds. Miss the Bombay resturant.

Thank Bongodf
Reviewed 3 days ago via mobile

Had a fantastic long weekend in Victoria at the Empress. We used Fairmont Gold. Great room. Great service. The amenities offered throughout the day in lounge were great. Breakfasts were perfect. Making your own snacks during the day. Finishing the evening with some desserts is...More

Thank Jeffrey B
Reviewed 3 days ago via mobile

It is a lovely old building. Sadly, recent renovations have cleared away some of the historic charm along with the ivy. I know that the Bengal Lounge had colonial racist connotations...maybe they should rename the hotel The Female Prime Minister, to really goose the old...More

Thank Rhoda B
Reviewed 4 days ago via mobile

This historic hotel has very nice olden style architecture. It faces the Inner harbour and opposite the Victoria information centre. It has some very high end retail facilities. You can go in and take a look but enter from the southern entrance. Gets litted up...More

Thank JamesKMTan
Reviewed 1 week ago

Okay, I have been at this place almost every year, for years, but I have never slept here. Many of my friends and relatives have, for one reason or another. My best friend and I spent many a Swift Sure long weekend out on the...More

Thank writetothepoint1960
Reviewed 1 week ago

You will be surprised when you come to this place. So much to do and see. We came by boat from Seattle, WA. Saw whales along the way. My wife and I enjoyed tea in the grand ballroom at the hotel in the afternoon. Wonderful

Thank Don B
Reviewed 1 week ago via mobile

Service is always great here. The poll and workout facilities are second to none. If you have the option of varying you arrival or departure you can get some good deals on rates. Government rate is very reasonable but don't expect it if your trip...More

Thank Gordon S
Reviewed 1 week ago

A must see when in Victoria. This is an old hotel in the English tradition including a traditional English Tea for which it is famous! Pricey, but worth it. Located right at the inner harbor terminus and in the middle of all the action across...More

Thank SleeplessInManhatten
Reviewed 2 weeks ago via mobile

This is a must do experience. Rather expensive but worth it. Tea, food, ambiance , and service all excellent making this an event rather than tea with lunch. Makes me want to have “afternoon hot tea” back home in Atlanta.

Thank Richard A
Reviewed 2 weeks ago

Pretty old hotel in heart of Victoria. Elegant and gives the feeling of long ago the way wealthy people stayed on trips. High tea is very pricey, but you may want to splurge and take it in.

Thank Loretta W
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Questions & Answers
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September 9, 2018|
AnswerShow all 5 answers
Response from Lover-of-Travels | Reviewed this property |
I would call the hotel or look at the web site and then contact tea shop.
Vicki H
August 14, 2017|
AnswerShow all 10 answers
Response from sashakeena | Reviewed this property |
Recommend that you take a cab from Ogden Point terminal, as you only have a few hours. Both facilities are very close together. Location is classified as the Inner Harbour of Victoria. Taxi driver should have no issues with... More
Marilyn W
April 4, 2017|
AnswerShow all 5 answers
Response from Rob M | Reviewed this property |
There are several Indian restaurants within walking distance, or a short cab ride. Two are: 1) the Sizzling Tandoor Restaurant and 2) the Varsha Indian Kitchen. Are they good? That's completely up to the diner's... More