Wilson's Transportation Ltd.

Wilson's Transportation Ltd.

Wilson's Transportation Ltd.
4
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
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About
Wilson’s Transportation Ltd is a locally-owned and operated charter bus company serving Victoria and Vancouver Island. As Vancouver Island’s largest charter transportation company with over 140 vehicles available, the Wilson’s Group charter bus division is a trusted provider known for exceptional service transporting groups large and small, safely and on time.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
38 reviews
Excellent
23
Very good
6
Average
0
Poor
3
Terrible
6

Johnny T
Broomfield, CO46 contributions
Jan. 2023
We were traveling from Vancouver to Victoria without a car. They allowed us an easy way to get from point A to point B seamlessly. The bus was comfortable and the ferry ride was lovely. Both left right on time. The cost was also very reasonable.
Written January 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Anne T
1 contribution
Nov. 2022
My recent business trip down to Victoria was made enjoyable by travelling via Wilson's bus lines from Nanaimo to Victoria. The very capable and friendly driver was a highlight of the trip. Travelling the Malahat in the winter months is not my most favourite activity but this trip was made easy by taking the bus.
Written December 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

S F
Vancouver, Canada660 contributions
Nov. 2022 • Solo
Wilson’s Transportation Ltd (WT) operates a road transportation hub out of Victoria on Vancouver Island, getting a range of travelers, commuters & workers to stops around the region, both to-&-from ocean villages on the coast, like Tofino & Ucluelet, through to the inland mountain resorts, like Whistler, taking in many stops in between.
WT was established some 60 years ago, & is still rolling along the roads smoothly & efficiently.
Its call center for bookings is friendly, going, as its company mantra says, “the distance” for its customers.
I have been helped & welcomed by them for a decade, the last recent time in November 2022 by Michelle when booking my most recent trip out to Ucluelet.
I arrived safely at the Ukee — as locals call it — stop centrally located outside the ocean village’s wonderful catch-&-release micro aquarium for a month-long plus stay with my ocean-dwelling family.
Thus: The efficiency & friendliness of WT’s booking center is mirrored in its driving & safely abilities.
Posted by S Fuller
Written December 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

S F
Vancouver, Canada660 contributions
Aug. 2022 • Solo
Wilson’s Transportation, located in Victoria, B.C. provides great service, on its buses — which operate across Vancouver Island (VI) — & from its customer service staffers.
I have travelled on its buses many times, as my son & his family live in Uclulet, on the spectacular Wild West coast of VI.
Drivers are good, conforming to safely protocols & run on schedule, while the customer service staffers are courteous & friendly.
My son kindly sent me a ticket to join him & his family to celebrate his milestone birthday together.
It was the first time I was to take a trip since Covid restrictions were imposed circa two & a-half years ago, & I needed to perhaps do some juggling with times because of some restrictions.
I called up to review my options & was lucky to get the very helpful Michelle, who was terrific in taking me through them.
Thank you Michelle; Thank you to the Wilson’s Group.
Posed by S Fuller
Written August 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Marshall B
1 contribution
Nov. 2021 • Solo
I was 15 mins early and waited an hour in the rain but this bus service never showed. Someone else at the stop was also waiting for it and had gotten there even earlier. He said it was not the first time this has happened to him. There is no way to immediately contact the company; it can take days to get a response to an email. Do not count on this company. It is better to make plans as if this service did not exist.
Written November 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Traveller12345678
Victoria36 contributions
Aug. 2019 • Business
Wait times on the phone are ridiculously long. You’ll wait 10-15 minutes during the day to speak to a customer service agent even if caller #1 in wait list. Don’t even bother after 5 pm.!!
Written August 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

David F
Fanny Bay, Canada7 contributions
Jun. 2019 • Solo
I learned today that Wilson's Transportation owns Vancouver Island Connector and Tofino Bus. One of our guests reserved a seat in advance to be picked up in Buckley Bay. Was there 10 minutes early. After waiting 35 minutes a Vancouver Island Connector bus sped by. I looked up Vancouver Island Connector on my phone and was redirected to the Tofino Bus website. Called the 1-800 line and waited another 20 minutes before speaking to someone. She was friendly enough, but she had no way of contacting the driver. All she could do was put me on hold and call dispatch. The buses don’t have radios. All they have is the bus driver’s cell. Either way, they weren’t able to reach the driver. By this time it was 50 minutes after the scheduled pickup time. Our guest had to get to Nanaimo in time to catch another Tofino Bus to Tofino. In the meantime an IslandLink Bus shows up. Ended up paying another fare to Nanaimo, which Tofino Bus better reimburse me for. VERY DISAPPOINTED with Tofino Bus! (Aka Wilson’s, aka Vancouver Island Connector). Will not use them again.
Written June 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sam D
Wauseon, OH267 contributions
Jun. 2019 • Couples
I did not read my Amtrak Vacations paperwork very closely and was surprised to see that we had a bus/ferry/bus from Vancouver to Victoria. Vicky was our driver and she was superb. We were picked up at our hotel, taken to the ferry terminal in Tsawassen (Delta, BC) and we boarded, bus and all. We got off the bus, and went to deck 5 to find a seat. This is a big ferry and had several places to eat and drink and a kids play area on the outside deck. We found out that for 13 dollars more a person, you can get access to the SeaLounge and this is a quiet space, and you get free beverages and snacks for the trip. All four of us loved this option and our attendant was very nice. She only had to tell us to quiet down once. The coffee was excellent, and the snacks were good, and we thoroughly enjoyed the civilized quiet of the lounge. Highly recommended. When we arrived at Swartz Bay, we got back on the bus and were the second vehicle off the ship. We traveled down to Victoria and off-loaded downtown, where there were shuttles and taxis to take us to our hotel. This was a great trip and very highly recommended. BC Ferries and Wilson's Transportation have their acts very together. Thank you !
Written June 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Curtis J
1 contribution
May 2019 • Solo
Summer schedual changes are unnecessary; 5pm departure from Victoria changed to 5:45pm. Additionally, howcome there is no longer an 8am departure from Nanaimo to Victoria? Earliest bus is around 10am. This is rediculous! Also, one more thing... Travel times advertised are inaccurate. For example, Victoria to Nanaimo travel time is advertised as 2 hours when it's frequently 2.5 hours dues to logistics, traffic and stops.
Written May 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Curtis, thank you for the review and your feedback about the Tofino Bus service. I will ensure to pass this feedback on to the managers of this business.
Written May 27, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

chelseaocea
Victoria, Canada4 contributions
Nov. 2018 • Business
Our team from Bayview Place booked the VIP coach for a tour around the city with multiple challenging downtown stops and our driver Bill was exceptional. He was friendly, curtious, very patient, and an excellent safe and skilled driver especially given the challenging stops for a coach bus. Thank you to Wilson’s for your outstanding service once again!
- Bayview Place Team
Written November 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for the great review and we are so glad you enjoyed the trip with us. I will pass your review on to our team!
Written November 15, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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WILSON'S TRANSPORTATION LTD. (Victoria) - 2023 What to Know BEFORE You Go

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Wilson's Transportation Ltd. is open:
  • Mon - Fri 9:00 a.m. - 5:00 p.m.


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