Wilson's Transportation Ltd.

Wilson's Transportation Ltd.

Wilson's Transportation Ltd.
4
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
About
Wilson’s Transportation Ltd is a locally-owned and operated charter bus company serving Victoria and Vancouver Island. As Vancouver Island’s largest charter transportation company with over 140 vehicles available, the Wilson’s Group charter bus division is a trusted provider known for exceptional service transporting groups large and small, safely and on time.
Suggest edits to improve what we show.
Improve this listing

Top ways to experience nearby attractions

The area
Address
Reach out directly

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles40 reviews
Excellent
25
Very good
6
Average
0
Poor
3
Terrible
6

S F
Ucluelet, Canada780 contributions
5.0 of 5 bubbles
Jan 2024 • Solo
Wilson’s Transportation Ltd, is based in Victoria with its bus service reaching across Vancouver Island, into Vancouver & much of its B.C. surrounds. If there is a a place which offers fun activities or interesting sights & vistas, one of Wilson’s scheduled travel offerings will get you there. And with great service always, be it from its call centers or its drivers on its myriad routes.
Over more than a decade I did the Horseshoe Bay to Ucluelet
& back route. I travelled with tourists & Vancouver Islanders alike on those trips & I was always happy to be a Wilson’s customer. It gets snowboards & skiers to Mt Washington on Vancouver Island; tourists & ocean lovers to Canada’s Wild West coast spots of Ucluelet & Tofino & visitors out to scenic Victoria but it is also the service people go to who don’t have access for whatever reason to a private vehicle to get to communities dotted around B.C. It has recently scaled back the services it offers out to Ucluelet, or Ukee as locals affectionately refer to it as, & Tofino. It was previously year-round but last year January it took it to a May to October service & while it is still reviewing routes for 2024, as of January, one of its marvelous customer service people, Michelle, told me it is likely to again be limited to May to October for the tourist season.
That will be sad news for those who relied on it to visit family & friends in the region on special holidays in the Fall & Winter season, but an operator doing year-round with smaller buses, with an evocative name centering on the word Island, has stepped in to fill that gap.
Watch this space!
Post by S Fuller
Written January 21, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

maryod8
Manali, India6 contributions
5.0 of 5 bubbles
Dec 2023 • Solo
The Wilson Transportation Ltd is a fantastic bus service. Today I took the bus from Vancouver to the ferry terminal in Victoria. arriving at the bus depot, the driver said "Do get inside the bus, it is cold here outside". Arriving in Tsawwassen the ferry was cancelled due to high winds.. The driver offered passengers the choice of waiting in the ferry terminal for a possible 3pm sailing or a return trip to the Vancouver bus depot. He drove the bus back to Vancouver and was helpful and calm.
I am always impressed with this service to and from the Island. Good website, helpful staff and a great bus service. Thanks very much..
Written December 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Johnny T
Broomfield, CO47 contributions
5.0 of 5 bubbles
Jan 2023
We were traveling from Vancouver to Victoria without a car. They allowed us an easy way to get from point A to point B seamlessly. The bus was comfortable and the ferry ride was lovely. Both left right on time. The cost was also very reasonable.
Written January 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anne T
1 contribution
4.0 of 5 bubbles
Nov 2022
My recent business trip down to Victoria was made enjoyable by travelling via Wilson's bus lines from Nanaimo to Victoria. The very capable and friendly driver was a highlight of the trip. Travelling the Malahat in the winter months is not my most favourite activity but this trip was made easy by taking the bus.
Written December 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

S F
Ucluelet, Canada780 contributions
5.0 of 5 bubbles
Nov 2022 • Solo
Wilson’s Transportation Ltd (WT) operates a road transportation hub out of Victoria on Vancouver Island, getting a range of travelers, commuters & workers to stops around the region, both to-&-from ocean villages on the coast, like Tofino & Ucluelet, through to the inland mountain resorts, like Whistler, taking in many stops in between.
WT was established some 60 years ago, & is still rolling along the roads smoothly & efficiently.
Its call center for bookings is friendly, going, as its company mantra says, “the distance” for its customers.
I have been helped & welcomed by them for a decade, the last recent time in November 2022 by Michelle when booking my most recent trip out to Ucluelet.
I arrived safely at the Ukee — as locals call it — stop centrally located outside the ocean village’s wonderful catch-&-release micro aquarium for a month-long plus stay with my ocean-dwelling family.
Thus: The efficiency & friendliness of WT’s booking center is mirrored in its driving & safely abilities.
Posted by S Fuller
Written December 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

S F
Ucluelet, Canada780 contributions
5.0 of 5 bubbles
Aug 2022 • Solo
Wilson’s Transportation, located in Victoria, B.C. provides great service, on its buses — which operate across Vancouver Island (VI) — & from its customer service staffers.
I have travelled on its buses many times, as my son & his family live in Uclulet, on the spectacular Wild West coast of VI.
Drivers are good, conforming to safely protocols & run on schedule, while the customer service staffers are courteous & friendly.
My son kindly sent me a ticket to join him & his family to celebrate his milestone birthday together.
It was the first time I was to take a trip since Covid restrictions were imposed circa two & a-half years ago, & I needed to perhaps do some juggling with times because of some restrictions.
I called up to review my options & was lucky to get the very helpful Michelle, who was terrific in taking me through them.
Thank you Michelle; Thank you to the Wilson’s Group.
Posed by S Fuller
Written August 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marshall B
1 contribution
1.0 of 5 bubbles
Nov 2021 • Solo
I was 15 mins early and waited an hour in the rain but this bus service never showed. Someone else at the stop was also waiting for it and had gotten there even earlier. He said it was not the first time this has happened to him. There is no way to immediately contact the company; it can take days to get a response to an email. Do not count on this company. It is better to make plans as if this service did not exist.
Written November 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ScottB006
Victoria, Canada38 contributions
2.0 of 5 bubbles
Aug 2019 • Business
Wait times on the phone are ridiculously long. You’ll wait 10-15 minutes during the day to speak to a customer service agent even if caller #1 in wait list. Don’t even bother after 5 pm.!!
Written August 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David F
Fanny Bay, Canada7 contributions
1.0 of 5 bubbles
Jun 2019 • Solo
I learned today that Wilson's Transportation owns Vancouver Island Connector and Tofino Bus. One of our guests reserved a seat in advance to be picked up in Buckley Bay. Was there 10 minutes early. After waiting 35 minutes a Vancouver Island Connector bus sped by. I looked up Vancouver Island Connector on my phone and was redirected to the Tofino Bus website. Called the 1-800 line and waited another 20 minutes before speaking to someone. She was friendly enough, but she had no way of contacting the driver. All she could do was put me on hold and call dispatch. The buses don’t have radios. All they have is the bus driver’s cell. Either way, they weren’t able to reach the driver. By this time it was 50 minutes after the scheduled pickup time. Our guest had to get to Nanaimo in time to catch another Tofino Bus to Tofino. In the meantime an IslandLink Bus shows up. Ended up paying another fare to Nanaimo, which Tofino Bus better reimburse me for. VERY DISAPPOINTED with Tofino Bus! (Aka Wilson’s, aka Vancouver Island Connector). Will not use them again.
Written June 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sam D
Wauseon, OH279 contributions
5.0 of 5 bubbles
Jun 2019 • Couples
I did not read my Amtrak Vacations paperwork very closely and was surprised to see that we had a bus/ferry/bus from Vancouver to Victoria. Vicky was our driver and she was superb. We were picked up at our hotel, taken to the ferry terminal in Tsawassen (Delta, BC) and we boarded, bus and all. We got off the bus, and went to deck 5 to find a seat. This is a big ferry and had several places to eat and drink and a kids play area on the outside deck. We found out that for 13 dollars more a person, you can get access to the SeaLounge and this is a quiet space, and you get free beverages and snacks for the trip. All four of us loved this option and our attendant was very nice. She only had to tell us to quiet down once. The coffee was excellent, and the snacks were good, and we thoroughly enjoyed the civilized quiet of the lounge. Highly recommended. When we arrived at Swartz Bay, we got back on the bus and were the second vehicle off the ship. We traveled down to Victoria and off-loaded downtown, where there were shuttles and taxis to take us to our hotel. This was a great trip and very highly recommended. BC Ferries and Wilson's Transportation have their acts very together. Thank you !
Written June 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 40
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

WILSON'S TRANSPORTATION LTD. - All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Wilson's Transportation Ltd.

Wilson's Transportation Ltd. is open:
  • Mon - Fri 9:00 a.m. - 5:00 p.m.


Restaurants near Wilson's Transportation Ltd.: View all restaurants near Wilson's Transportation Ltd. on Tripadvisor