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Review Highlights
Convenient, economical and stress free

We always use the shuttle when going away for more than two weeks as it is more economical than... read more

Reviewed October 2, 2018
trotheram
,
Victoria, Canada
excellent driver

these folks were great to deal with - meagan booked me exactly what i needed (after answering some... read more

Reviewed 1 week ago
ravenB1885MR
,
Kingston, Canada
Read all 276 reviews
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Traveller Overview
  • Excellent57%
  • Very good27%
  • Average7%
  • Poor5%
  • Terrible4%
Travellers talk about
“return ticket”(6 reviews)
“small airport”(5 reviews)
About
The YYJ Airport Shuttle is Victoria's only Airport Shuttle service. We offer frequent, affordable and reliable service from downtown Victoria to Victoria International Airport. Our shuttles run on a regular schedule which departs roughly every forty...more
Contact
Victoria, British Columbia V8L 5V4, Canada
Website
+1 778-351-4995
Call
Top Selling Tours & Activities in and around Victoria
from US$100.60
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from US$255.80
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from US$425.00
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Reviews (276)
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All reviews downtown hotel return ticket small airport great shuttle always on time downtown core driver stops tickets passengers route kiosk van journey empress
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Reviewed 1 week ago

these folks were great to deal with - meagan booked me exactly what i needed (after answering some questions ) and the follow up email made things easy. Pick up was on time and the driver was very kind to let us know about a...More

Thank ravenB1885MR
AliS7730, Director of Sales at YYJ Airport Shuttle, responded to this reviewResponded 6 days ago

Hi, Wendy thank you so much for the review and the kind words about our staff. I will be sure to pass this on to our team.

Reviewed 5 weeks ago

Had planned on taking a taxi, but asked at the airport about any other options to the downtown and the desk directed me to the kiosk for the shuttle. Very convenient - shuttle was about to leave. They lifted my suitcase on and off. You...More

2  Thank Jennifer S
AliS7730, Director of Sales at YYJ Airport Shuttle, responded to this reviewResponded 4 weeks ago

Thank you so much for taking the time to review our service, we are so happy you found it convenient.

Reviewed October 7, 2018

These guys are spot on time, every time! Cost is reasonable, and the drivers are professional, courteous, nice.

Thank Thomas D
AliS7730, Director of Sales at YYJ Airport Shuttle, responded to this reviewResponded 4 weeks ago

Thank you for the review

Reviewed October 4, 2018

We were led to believe that the shuttle was included in our hotel, however it was not. Trip cost $60.00 and even then the driver had us get off and get onto another shuttle because it was disrupting his route. Not too good, I would...More

Thank Ken R
AliS7730, Director of Sales at YYJ Airport Shuttle, responded to this reviewResponded October 5, 2018

Thank you for using our service and taking the time to write a detailed review, I am sorry for any miscommunication with the hotels, however we are a privately run service for questions regarding our service please contact 1-855-351-4995.

Reviewed October 3, 2018

Flying in late into YYJ at 11:30pm, I had booked a shuttle for 11:59pm (latest bookable time online). After rushing out of arrivals, I arrived ahead of schedule around 11:45pm but when asking the YYJ Shuttle Counter, the employee told me the bus had already...More

Thank byyc2018
AliS7730, Director of Sales at YYJ Airport Shuttle, responded to this reviewResponded October 4, 2018

Thank you for bringing your experience to my attention, I would like the opportunity to follow up on this circumstance and make this situation up to you . I can be reached directly at client.care@gowilsonsgroup.com.

Reviewed October 2, 2018

We always use the shuttle when going away for more than two weeks as it is more economical than parking at the airport. The drivers are always very helpful, and pick-up points are convenient. Also on-line booking and payment is available making it all hassle...More

Thank trotheram
AliS7730, Director of Sales at YYJ Airport Shuttle, responded to this reviewResponded October 4, 2018

Thank you so much for taking the time to review our service and being loyal customers!

Reviewed October 2, 2018

Our driver was very happy to point out areas of interest on our journey and good places to eat etc Door to hotel door service.

Thank sunnyh513
AliS7730, Director of Sales at YYJ Airport Shuttle, responded to this reviewResponded October 3, 2018

Thank you for taking the time to review our product and we hope you enjoyed your time in Victoria

Reviewed September 27, 2018

Driver on way from airport was hilariously awesome, shuttles are clean, a great service, would use again and recommend.

Thank kmarrs1984
AliS7730, Director of Sales at YYJ Airport Shuttle, responded to this reviewResponded October 1, 2018

Thanks you so much for the review and we are so happy you enjoyed our service.

Reviewed September 21, 2018

Anytime I am leaving or going to Victoria I use this service. It's reasonably priced and reliable. Lots of pick up and drop off points available. And, if you're lucky, you'll get a driver with a good sense of humour to keep you awake with...More

Thank samgirl3
AliS7730, Director of Sales at YYJ Airport Shuttle, responded to this reviewResponded September 24, 2018

Thank you for reviewing our shuttle service we are so glad to be of service.

Reviewed September 18, 2018

I always use the shuttle. I travel to Victoria a few time a year for business and appreciate the reliability of the shuttle. It is less expensive than a taxi. The drivers are wonderful.

Thank cocorover
AliS7730, Director of Sales at YYJ Airport Shuttle, responded to this reviewResponded September 19, 2018

Thank you for the review, I will pass this feedback along to our staff.

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Questions & Answers
Ask a question
elanss
September 10, 2018|
AnswerShow all 5 answers
Response from TayeToo | Reviewed this property |
I agree, you should be able to catch the bus right outside the terminal. Just check with the driver regarding stops.
0
Votes
mrskeithrbo
May 1, 2018|
AnswerShow all 5 answers
Response from GregoryBHere | Reviewed this property |
As others have said... small airport... takes just minutes to clear. One of the easiest international customs experiences one can have.
1
Vote
19Jane57
March 4, 2018|
AnswerShow all 3 answers
Response from cigd70072 | Reviewed this property |
No, it cannot. If you are referring to RV Rent Vancouver Island at 1986 Mills Road, you can see the airport from that location. However, due to fencing and airport secure areas, walking is about 4 kms (40 minutes, longer... More
1
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