Premium Mountain Rental
Premium Mountain Rental
5
8:00 AM - 8:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM
Sunday
8:00 AM - 8:00 PM
About
Whistler's premium ski, snowboard and bike rental operator. Located in the Crystal Lodge in the heart of Whistler Village. We offer premium rental equipment, excellent service and a relaxing shopping experience. Enjoy a complimentary espresso while you book your rental or schedule your day with one our experienced tour guides.

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See what travellers are saying
  • Susan S
    Vernon, Canada11 contributions
    5.0 of 5 bubbles
    Excellent Bike Rentals and staff
    This is the best rental place for bikes! Awesome mountain E bikes for the Valley and single track trails. The staff were very helpful with our bike selection and knowledgeable with what trails were best for our group to tour around Whistler. Unfortunately we had an injury on the trail and they were supportive, kind and arrived to help with the bike. Thank-you to all the staff!!
    Visited June 2023
    Travelled with friends
    Written June 18, 2023
  • April T
    Saskatoon, Canada56 contributions
    5.0 of 5 bubbles
    Fantastic!
    The team at Premium Mountain Rental are awesome! Tal, Max & Simon set us up this time around. They are fun and efficient! We rent there every year, and definitely look forward to coming back next year. The bikes are new and great on the trails. Thanks for everything this year! See you next year!
    Visited July 2023
    Written July 21, 2023
  • Bob F
    1 contribution
    5.0 of 5 bubbles
    Great shop! Great staff!
    Premium was fantastic! We rented 1 downhill bike and 2 electric bikes. The bikes are in great shape, the staff was very knowledgeable, they even created a QR code for those riding the 2 E-bikes to follow a very cool path around the village. They allowed my other son to leave his backpack at the shop while he rode the mountain. Even though he was 5 minutes late returning the bike, they were totally understanding. We plan to go back to Whistler and will definitely rent from Premium!
    Visited July 2023
    Written July 31, 2023
  • SRM335
    2 contributions
    5.0 of 5 bubbles
    Top notch service. Great gear.
    No brainer to give Premium a 5 Star review. Price was competitive with other shops but the bikes were in pristine shape, serviced every night and most important the staff were fantastic. Jack, Terry and Peter spent tonnes of time with my son and I giving us advice, explaining gear, giving trail suggestions and then debriefing after our rides. Fantastic shop and service.
    Visited August 2023
    Travelled with family
    Written August 25, 2023
  • Natalie P
    2 contributions
    5.0 of 5 bubbles
    Exceptional Service
    Hired 2x bikes for the day to cycle the valley trail, Whistler. Easy booking, located in the centre, great welcome (with cappuccino) and great price for the quality of the e-bikes. Would use again on return
    Visited September 2023
    Travelled as a couple
    Written September 19, 2023
  • snpatterson9
    Manhattan Beach, California7 contributions
    5.0 of 5 bubbles
    Great selection, Friendly and Knowledgable Staff
    Chose Premium Mountain Rental because they had the ski I wanted to try. The rental process, even during Christmas week, was easy and efficient. The staff was friendly and knowledgable. They also do nightly ski check, so you don't have to walk your skis back to your hotel!
    Visited December 2023
    Travelled with family
    Written December 28, 2023
  • Robbie10499
    Leeds, United Kingdom11 contributions
    5.0 of 5 bubbles
    Do what I did - read the excellent reviews and believe the positivity!
    Picked Premium Mountain due to the excellent review stats on google and here. From start to finish they were excellent - free coffee/hot chocolate on arrival, helpful and knowledgable staff. One family member swapped skis for board kit half way through the week - no issue. Mentioned casually on returning kit that we hadn’t managed to ski one day due to extreme weather - immediately offered a refund for the day. You don’t come across good companies like this often! Easily 5 stars!
    Visited January 2024
    Travelled with friends
    Written January 13, 2024
  • BHVol
    Grapevine, Texas26 contributions
    5.0 of 5 bubbles
    Premium Mountain Rental is a 5-star operation
    Premium Mountain Rental provides the highest quality equipment with knowledgeable, friendly and efficient service in a relaxed atmosphere. No massive crowds with rushed service - just the best equipment in top condition. They really live up to the "Premium" name for quality and service with prices that are competitive with the mass rental outlets at the mountain. Have rented with Premium twice and plan to always use them moving forward.
    Visited January 2024
    Travelled with family
    Written January 16, 2024
  • Kevin
    Sittingbourne, United Kingdom4 contributions
    5.0 of 5 bubbles
    Ski hire in Whistler Village
    Booked online and advised by email that I needed skis for 7 of 8 days which was acknowledged promptly (only had to pay for days used) As well as a very competitive price, the service received upon arrival was both friendly and professional. Ski valet service excellent and resolved issue quickly where somebody inadvertently took my skis from the rack in the shop. Also refunded 1 day when we decided not to ski the 7th day. Thoroughly recommend!
    Visited January 2024
    Travelled as a couple
    Written January 20, 2024
  • AmandaSydney88
    Sydney, Australia117 contributions
    5.0 of 5 bubbles
    Outstanding service and top-notch skis
    The advice, products, and service from Jack and Terry was outstanding. Our booking for two weeks was for specific skis based on our past skiing experiences. (Volkl SC Racers, Volkl Mantras). When the staff arrived at our accommodation (they deliver skis to Blackcomb) at the appointed time to do the fitting, they advised that we might consider alternative skis given the poor snow conditions. We were happy to try the skis we originally requested for a day, but as they predicted, they were a little too narrow for the conditions. No problem. The next evening, Jack arrived with alternative skis, did the fitting, and took away the original skis, all cheerfully, and with minimum fuss. A week later, we requested a tune and wax. Terry picked up the skis in the late afternoon and returned them that evening. At the end of the stay, we phoned them to arrange pick-up, again, no problem. Skis were picked up with no fuss. Apart from the service, the skis on offer were high quality, and showed little evidence of use. Probably this was the best experience of a ski rental company we've ever had!
    Visited January 2024
    Travelled as a couple
    Written February 12, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles78 reviews
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Ronald S
3 contributions
5.0 of 5 bubbles
Jul 2023 • Family
Great bikes and personnel. They were always on time and ready to help. We had a lot of fun, the experience was even better than expected.
Written May 3, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Millie B
8 contributions
5.0 of 5 bubbles
Apr 2024 • Couples
We were so well looked after by all the guys at premium ski - they gave us such good advice of places to go and we’re just lovely people to chat to. Big shout out to Elliot - he was amazing!
The whole experience was quick easy and we had a great trip
Written April 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ginges_revenge
Brisbane, Australia5,347 contributions
5.0 of 5 bubbles
Mar 2024 • Solo
I was really pleased and happy with the service these guys provided. I was looking to get hire equipment in Whistler Village, Canada.
The store is off the main street and down some stairs. The sign was a bit small on the main street and I walked past it while trying to find it.
In looking at renting boards and boots, I wanted to try a specific brand and these guys had it, the Nitro brand.
The only one issue I had was with the website in which I couldn't access the icon to add boots. I contacted the team through email and they helped work everything out with a few emails back and forth.
The contacts were always positive and helpful.
The pricing was excellent. It was about $100 AUD less than looking at what it would cost if I went to Queenstown New Zealand for comparable gear, so it was really good.
Just prior to travelling to Whistler, Canada, they contacted me so they get my sizing and set up preferences.
Upon arrival, I was met at the door of the shop, by an Aussie who worked there and he was very helpful. They had my board waiting and discussed set up and got my boots sorted quickly. I was in and out in about 10 minutes with the correct fit out and board settings that suited my riding.
The Nitro board I had was the new season style and it was a cracker. It was an all mountain board and it ripped. The boots were premium and I had no issues with cold feet or any discomfort.
Drop off was also was really quick. I just walked in and handed the gear to the team and walked out.
I would highly recommend Premium Mountain Rentals as the service, pricing and gear was excellent.
Thanks to the guys here as they made my time on the mountain awesome.
Written April 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

gillyjdt
Colchester, UK36 contributions
5.0 of 5 bubbles
Apr 2024 • Couples
Extremely knowledgeable and helpful staff who guided us through our ski and boot rental. We were offered an excellent service from start to finish.
Written April 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Coastal29364347531
1 contribution
5.0 of 5 bubbles
Mar 2024 • Family
Easily the best ski hire service we have used compared to Europe or USA. The service was impeccable from start to finish. Easy to book online with in advance of the holiday. Competitive rates. All the staff were very friendly, knowledgeable and helpful. Would not hesitate to use them again if we get the chance to revisit in the future.
Written April 10, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mark S
Ormskirk, UK56 contributions
5.0 of 5 bubbles
Apr 2024 • Family
Used a Spicey competitor for the last few years, and I have to say I wish I had tried these guys first. Very knowledgeable, first-class customer service. It's the little things that count, like asking if you want a drink, and making sure the kit gets you what you want out of the ski trip.

Definitely recommend - price was thereabouts v others.
Written April 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Allison M
Coral Gables, FL14 contributions
5.0 of 5 bubbles
Mar 2024 • Family
Great ski rental! Very close to Whistler village gondolas and they will valet skis/snowboards each night. They will tag and valet your comfortable shoes during the ski day so you can easily walk from where you are staying. Wonderful staff members always helpful and offering a fresh cup of coffee each time. Great experience
Written March 31, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jose D
1 contribution
5.0 of 5 bubbles
Mar 2024 • Friends
Amazing service from the whole team. Very professional but also very friendly.

Also starting the day with a complimentary coffee it’s amazing. Thanks again!!
Written March 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Steve E
London England328 contributions
5.0 of 5 bubbles
Mar 2024 • Family
We went with Premier Mountain because they were based in the Crystal Lodge Hotel were we were staying, which is not like us, we tend to prefer going to an independent but the found the staff to be excellent, not pushy and very willing to impart practical advice. Again not like us we went for their top rate skis partly because we could swap them out as often as we wanted. This turned out to be a wise move as I couldn't get on with the first set, but the second was fantastic! We also had a powder day, a bit of a novelty if you normally ski the Alps so again sought advise if we should swap for wider skis, as it goes we were fine.

When we returned the skis the staff member said did you ski every day, which we had not so they didn't charge us for that day even though it was our choice, a nice thing to do.

Very happy to recommend them
Written March 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

gaston81
Rogerstone, UK29 contributions
5.0 of 5 bubbles
Feb 2024 • Family
Best ski rental shop we have ever used. Staff were so friendly and couldn’t do anymore for us. Very knowledgeable about ski’s and gave lots of options. Couldn’t have been happier
Written February 25, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Premium Mountain Rental - All You Need to Know BEFORE You Go (2024)

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