Arbutus Routes
Arbutus Routes
5
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
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About
Whistler Biking Tours, Rentals & Adventure Travel. Experience the beauty of Whistler with our premium rentals and professional guides. We offer a variety of guided bike tours; from scenic rides around the lakes through to challenging singletrack experiences. Our bike shop in Whistler's upper village specializes in premium bike rentals, service, retail and tours.
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(3 reviews)
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
221 reviews
Excellent
218
Very good
2
Average
1
Poor
0
Terrible
0
Ben B
Melbourne, Australia17 contributions
Sep. 2023 • Family
This was the ultimate one stop shop for our first visit to the Whistler bike park. The bikes where VERY good and well maintained and even after multiple days of smashing and bashing the trails in the park they took it all and where ready for more.
We took a guide for the first half day and as a guide Austin was a legend. We had multiple skill levels and he helped correct our technique and showed us the best trails to ride of and then gave suggestions for the next day and a half )including a few hidden gems).
We had all the safety equipment we needed we good quality helmets, armour and even water bottles provided. They will be the first stop when we come back next year.
We took a guide for the first half day and as a guide Austin was a legend. We had multiple skill levels and he helped correct our technique and showed us the best trails to ride of and then gave suggestions for the next day and a half )including a few hidden gems).
We had all the safety equipment we needed we good quality helmets, armour and even water bottles provided. They will be the first stop when we come back next year.
Written September 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew L
1 contribution
Jul. 2023
I booked a day of mountain biking with a guide for my 15 year old daughter. She had a fantastic time with her guide Lizzie, who was brilliant (really experienced, friendly and had done 8 summer seasons on Whistler). The booking was very smooth, the bike was great and it was a great experience. Thank you!
Written August 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
swhite1967
Denver, CO48 contributions
Jul. 2023
Great professionals here!!! Anna helped me pick out the right bike for our adventure, at the various experience levels for our group and helped me to determine the amount of time we needed. These are great people, highly recommend.
Written July 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip F
Vancouver, Canada1 contribution
Oct. 2022 • Friends
Super fun E-Biking with Tristen. Nice trails up and down. Seen a lot of beautiful stuff! Go Bikers!!
Written October 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy H
Hertford, UK38 contributions
Aug. 2022
We (a family with 2 teenage boys) hired 4 bikes over 3 days from Arbutus. They were a mixture of Yeti and Knollys.
We booked in advance (recommended). On arrival in the shop, the staff were great and our breaks and pedals were set up and ready for us to go.
Sadly on the second day I injured myself (putting my bike on the lift) and couldn't ride on the last day, we didn't expect it but Arbutus gave me a refund for my bike hire - certainly made me feel better and paid for a physio session. The bikes were well maintained and all the staff were very helpful.
Can't believe I didn't get any pictures of the bikes - sorry!
We booked in advance (recommended). On arrival in the shop, the staff were great and our breaks and pedals were set up and ready for us to go.
Sadly on the second day I injured myself (putting my bike on the lift) and couldn't ride on the last day, we didn't expect it but Arbutus gave me a refund for my bike hire - certainly made me feel better and paid for a physio session. The bikes were well maintained and all the staff were very helpful.
Can't believe I didn't get any pictures of the bikes - sorry!
Written September 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin G
Bratislava, Slovakia58 contributions
Jul. 2022
Absolutely fabulous experience! Professional and polite staff online and in the shop. I booked a MTB Skills Coaching – Trail/Enduro session and had a lot of fun while learning. Jamie is an amazing coach and person. I would gladly ride with him every week.
Written July 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachel I
1 contribution
Jul. 2022 • Friends
It was my first time in Arbutus Roots and I eceived warm, friendly and helpful customer service. I rented a Yeti which was the perfect bike for Whistler's playful and diverse trails. I would recommend this store to any mountain bike friends passing through Whistler.
Written July 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica M
British Columbia, Canada32 contributions
Jul. 2021
It was our first time mountain biking in Whistler and our local bike store in Victoria recommended Arbutus Routes and they did not disappoint. Our guide, Jolan, was extremely knowledgeable and super nice. He taught us all the basics and we had a lot of fun. He even adjusted the tire pressure on our bikes so that they would handle the terrain better (something we didn't even think about but made a HUGE difference). By the end of the 3-hour lesson, our 12-year old daughter was doing B-Line, and for the next few days we were able to tackle pretty much all the green and blue runs at Whistler, and the skills we learned kept us all safe. My husband had so much fun that the following week he went back to Arbutus Routes and took a jumping lesson with Alistair (also an excellent instructor) and did a jumping clinic.
Written August 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shawn Garrett
1 contribution
Aug. 2021
11/10 We did the 5 hour guided ebike tour and it was fantastic! We saw so many new places in Whistler. Our guide Alistair was very knowledgeable about Whistler past and present, and also quiet funny! A great day was had by all. We will definitely be doing this again!
Written August 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David L
Sainte-Adele, Canada11 contributions
Jul. 2021 • Friends
Super team and Nice bikes and they let me tske the bike the night before thanks u!!and super yéti bike
Written July 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
grittyteethracing
Belton, TX17 contributions
do you rent yeti mountain bikes?
Matt D
1 contribution
We sure do rent Yeti bikes and offer pretty much the full lineup of Yeti bikes. We bring in new bikes every year and have the full details on our website.
Sorry for the delay in getting back to you on this and we hope to catch you again.
