Enigma Escapes

Enigma Escapes, Winnipeg: Hours, Address, Enigma Escapes Reviews: 4.5/5

Enigma Escapes
4.5
11:00 AM - 7:00 PM
Monday
1:00 PM - 9:00 PM
Tuesday
1:00 PM - 9:00 PM
Wednesday
1:00 PM - 9:00 PM
Thursday
1:00 PM - 9:00 PM
Friday
1:00 PM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Sunday
11:00 AM - 7:00 PM
About
Winnipeg's most immersive live escape room experience. You and your group of 4 to 10 people will be "locked" in a themed room. You will have 60 minutes to escape the room by solving puzzles and breaking codes found throughout the room. Ten different themes available catering to skill levels from beginner to advanced. Perfect for family and friends. Call if you have any questions. We are happy to help you plan your escape adventure. Now with three convenient locations to serve you.
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4.5
596 reviews
Excellent
479
Very good
86
Average
19
Poor
9
Terrible
3

Destiny G
1 contribution
Great time!
Nov. 2021 • Friends
Had a great time; just completed the temporary room called Tiny Tim's toy shop at Grant Park. I've been to several Enigma rooms before and I've enjoyed each time I went but I'll keep this mostly about my most recent experience.
It took our group so long in the first room that we panicked at little by the time we got to the second but we made it through the last two rooms pretty quickly. We just made it out with 1 minute left. Pretty sure our game master slowed down the clock to help us escape. Our game master was great. Was really helpful when we needed clues and when we couldn't figure out where the secret door was she pointed it out right away so that we weren't stuck in a room.
The theme of the room was carried out well throughout. Decorations were pretty decent considering it is a pop up.

I'm giving the 4 stars based on all of my experiences. Noise can be an issue when you have multiple rooms going as the rooms do not go to the ceiling so sound carries. I think that is my biggest complaint. On occasion there have been puzzles that were broken or not working properly. The game master did come in and fix it but it can take away from the experience.
Written November 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Destiny. We are glad that for the most part you enjoyed our holiday themed room. We wanted to respond that we have made some adjustments to the game to make it flow a little better from the beginning. I am going to ask a favour. We try very hard to offer our guests an entertaining and exciting experience. You have provided several details about the game in your review that we would hope to keep more of a surprise to players. We are not asking you to change your rating but we’re hoping you might consider future players and remove a few of the spoilers in your review. Hope to see you again at Enigma Escapes.
Written November 24, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Oliver Y
Oakbank, Canada2 contributions
Been to all 3 locations, feels like different companies.
Nov. 2019 • Family
i have been very torn on how to review enigma as it has 3 Locations that vary a lot in quality. Here is a summary of all 3:

Lorimer: conveniently located, best rooms of the 3 Locations in my experience, But very unprofessional staff. Would not recommend bringing kids as the behavior of staff is inappropriate. The rooms are great but sometimes when asking for hints there is too much delay before one is given. Have also had issues more than once of locks being left open.

Regent: opposite of Lorimer. Weird location, rooms are clearly built cheaper with obvious repairs, but the friendliness and professionalness of the staff is 5/5 stars.

Grantpark: the worst rooms, with not great staff. Would not recommend this location to anyone. The rooms are supposed to be scary but there are no ceilings (also a problem at the regent location) so you can hear everyone else in the building.

If enigma could have the staff of their Regent location, with the rooms of the Lorimer location, they would be the best in the city.
Written October 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
While you are certainly entitled to your opinion I feel I need to defend the staff of our Lorimer location. If you had a less than satisfactory experience I assure you that had you brought it to our attention we would have appreciated hearing about the specific employee or employees so we could address it rather than having a blanket statement painting them all as unprofessional. We are extremely proud of our staff at all locations and do not really think it is appropriate to use such a broad brush. Having said that, we will certainly raise your concerns to them as a group. As a small family-owner business working diligently to please our customers, particularly during stressful times brought on by the pandemic - we try extremely hard to deliver a safe, fun experience to our guests. As people will see from reading other reviews on Tripadvisor and elsewhere in most cases we deliver on that promise. If our set up is not to your liking I completely understand and do suggest you visit some of the many other fine escape establishments in Winnipeg. We all appreciate support from the community particularly during these very trying economic times.
Written October 5, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

M Herget
1 contribution
Escape room review
Aug. 2020 • Friends
Great theme, plot line was phenomenal as well. The game master we had was friendly and helpful and he was very accommodating for our group, as we weren’t all keen on a super scary escape room experience.
Written August 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sherri P
1 contribution
lots of fun
Aug. 2020 • Family
I came here for my daughter's 13th birthday and we had so much fun! We did the ocean room and escaped with 2 minutes left
Written August 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

cannon7
Winnipeg, MB24 contributions
So much fun!
Aug. 2020
We had a great time doing the family/kid friendly "Dark Hedges" room at the Grant Park location. There were 5 of us and only one person had ever done an escape room before. Our game master, Mark, was awesome. He answered all of our questions before we headed in and was appropriately helpful during the game. This is an intro room and for a group of rookies, the challenge level was perfect. Our kids, ages 10 and 13, really loved it and afterwards, we were all talking about when we could go back again and try another room!
Written August 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sam N
6 contributions
Awesome
Aug. 2020 • Family
We arrived. We’re briefed and the fun started. Our guide did an awesome job. Will go again soon. Would totally recommend this escape room.
Written August 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Louise G
Winnipeg, Canada7 contributions
Loads of fun!
Jul. 2020 • Friends
We had a great time playing Butcher of the Catacombs. The puzzles were challenging, the rooms were dark, the story line was creepy. Our game master was fantastic. My only issue is that you’re not as immersed in it as you could be so it wasn’t as scary as I had hoped. You are able to hear mall noises while in the rooms and it does take away from the experience a bit. I’m not sure that there’s anything that could be done to change that, given the location but still had a wonderful time, totally worth it and would definitely go again to try a different room!
Written July 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Samantha B
1 contribution
Poseidon’s promise was absolutely amazing!
Jul. 2020 • Friends
I loved all the creative puzzles throughout the room and was amazed by the set up and flow of the room! My favourite part of the night was having our game master Natalie chat with us after the room! She was an amazing game master and made me feel right at home! Well done!
Written July 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lee F
Winnipeg, Canada118 contributions
Plenty of rooms to choose from
Jul. 2020
A very fun experience at these escapes rooms. Though I would argue that they are a step below Real Escape in terms of the overall experience, level of puzzles, puzzle difficulty, and a slightly lower quality in terms of the story experience of their escape rooms. That being said, these rooms are still very fun and what Enigma Escapes may lack in terms of quality they actually gain in terms of options. With three locations they have plenty of different rooms to choose from. For now, I have given them four out of five, but if they step their game up they might be able to challenge Real Escapes for best escape rooms in the city.
Written July 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Brenda M
2 contributions
We came, we tried, and failed!!! But we had fun!!
Jul. 2020 • Family
Our helper Neveah was awesome and patient as we sucked big time!!! But we had fun and had a good laugh!!
Written July 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for coming out to play at Enigma. We will pass on your kind words to Nevaeh.
Written July 16, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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