Magic Mountain

Magic Mountain, Moncton: Address, Phone Number, Magic Mountain Reviews: 4/5

Magic Mountain
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4.0
353 reviews
Excellent
135
Very good
141
Average
52
Poor
13
Terrible
12

Aaron L
1 contribution
Jul. 2021 • Family
Don't bring your kids there if they are under 7...

Nothing much for them to do. The height requirements are a little much & aren't really allowed to do anything.

Waste of money, over priced food
Written July 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kate K
1 contribution
Jul. 2021 • Family
I think the management needs to hire people That are friendly and patient with children and know how to address their needs. All the employees are concerned about us safety and mask wearing, which is great, but not enough if you work with kids. Kids are not robots.
One of the employees, Domica, was very rude and unfriendly with my 3 year old son. We came to take a ride on the little train, Rio Grande, there was a family of two adults and two kids waiting there. We’ve waited for a about 5 minutes or more till Domica, the staff member, came. She didn’t say sorry, didn’t greet the kids, just told them quite strictly not to lean on the gates, which is right from the safety perspective, but what about your tone when you talk to little kids?! Be nice, please, it’s an amusement park for little ones. Please, respect their feelings. Then, the other two kids who were the first in line to took over the seats in the train. My son had to sit in the wagon, which made him sad, but I assure him that the next ride he can do in the train. When our ride was over, my son ran to take the seat in the train, but Domica asked him to leave, as there were two other families waiting for the ride. I told her that we’ve been waiting for about 5 minutes to have a ride, so I thought it would get nice compensation to have another ride in the train, as my son was tired and wanted to have a nap. Other family could wait for a minute (the ride takes only one minute). But Domica kept on arguing saying we have no priority (!), didn’t say sorry neither to us nor to other families whom she kept waiting. We argued much more than my son’s potential one minute ride. I told her we are leaving, but I’d like to get her name. She didn’t even turn her face to me, while I was referring to her. She told me her name only when I took a picture of her showing me her back. I spoke with the manager, who was not very helpful. He told me that he would talk to Domica, as she didn’t seem to be behaving right, and I’m not sure he did.
Anyways my son was very upset. He told me he didn’t to go on another ride at the train, as the lady was rude and he was scared. Don’t think it’s the right kids park if it makes the kids get frightened.
Charged us 46 dollars not even allowing to take a one minute ride in the train after waiting for 5 minutes in a row. I don’t believe people like Donovan are eligible to work with children,
Written July 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

NBdad
1 contribution
Jul. 2021 • Family
Had a blast! My son and his friend enjoyed themselves on your slides and wave pool but he loved the lazy river. I had a nice experience with the staff and all of them did what they could to accommodate us and everyone around us, especially the young person working the cash at the gift shop. Thanks again for a great day.
Written July 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

T2310SBlaural
Mount Uniacke, Canada26 contributions
Aug. 2020 • Family
Great time as always! They are doing a great job with the covid controls. The limiting amount of people made the visit one of our best! You never had to wait in any line ups anywhere!!
Written August 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mckenderbeck
Saint John, Canada18 contributions
Aug. 2020 • Family
Great day of fun for the whole family. We loved the waterslides, lazy river and wave pool. The benefit of covid restrictions is hardly any wait time. Staff were friendly and answered all our questions.

My only suggestion would be to have someone monitoring the line on the toddler slide as the little ones don’t understand they have to stand on the yellow lines. The lifeguards at the top of the slides did their best to remind them. An extra person at the bottom of the stairs would be helpful. Otherwise social distancing was mostly respected.
Written August 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tony A
Moncton, Canada120 contributions
Aug. 2019
This is one of the best family entertainment venues in the area. The kids have fun here and depending on the age you can drop them off and pick them up later.
Written January 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lexie 2.0
1 contribution
Aug. 2019 • Family
We went to the splash park!!!
Someone stole our tube... if that wasn’t BAD enough.
Just before we were to leave for the day.... someone stole my kids flip flops!!!
How sad is that!!!!
How desperate are some people to steal my kids shoes... they had to leave the splash park in their bare feet!!!
Keep everything locked up even your shoes!!!!!
Horrible Horrible Horrible!!!
Written August 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jennifer verner
Saint John, Canada2 contributions
Aug. 2019 • Family
We had a wonderful time the only thing this trip needed to be better was to have had better weather other than that it was a trip the family will be looking back on for years to come thanks trip advisor
Written August 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mary Molly
Buffalo, NY38 contributions
Jul. 2019
The workers at the gate were not helpful. The workers on the slides were great. This was our first time and they talked us through some of the more terrifying slides. We went on a day that where there were showers blowing through every once in a while. I was surprised by how many people were there actually, but not enough to cause more than 3 people in line on any given slide. It was great. We got through everything we wanted to do in about 2 hours.

The mini golf was terrible, and expensive. The course is boring and not well constructed. There are some holes that are so tilted, there's almost no way to get out of a corner.
Written August 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

124oliviau
Calgary, Canada83 contributions
Jul. 2019
We came here in the afternoon (because there is an afternoon discount) and stayed for 2 hours. The park has something for all ages (wave pool, hot tub, big and little slides) and is a great way to cool off.
Written August 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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