The Urban Shoe Myth
The Urban Shoe Myth
4.5
11:00 AM - 4:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
11:00 AM - 4:00 PM

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


4.5
4.5 of 5 bubbles4 reviews
Excellent
3
Very good
0
Average
1
Poor
0
Terrible
0

FranMenton
Saint John, Canada7 contributions
5.0 of 5 bubbles
Nov 2013 • Friends
I window shop here all the time! I have bought heels, ballerina flats, fashionable boots and so much more. Great staff who know how to pamper you ;)
Written January 13, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alessa_Corsilli
Fredericton, Canada44 contributions
5.0 of 5 bubbles
Aug 2016
This is "shoe heaven"! I can spend hours in this store to my husband dismay...

They carry beautiful shoes at an excellent price for the quality. The staff is very friendly and helpful.
Written August 25, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alicia L
Saint John, Canada33 contributions
5.0 of 5 bubbles
Mar 2017 • Solo
I have always loved urban shoe myth. They have amazing shoes with great service! They also have great sales seasonally, and you can get an amazing deals on designer shoes. They recently expanded to offer men's and children's shoes. I recently had a defect in a pair of shoes and they went above and beyond my expectations! I think this has been the best "merchandise return" experience ever! Go to urban shoe! buy all your shoes there! You will not regret it! plus you are supporting a local business!!
Written April 3, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alicia, Thanks very much for the kind words...We certainly pride ourselves in providing our clients with the best service in town :) We are so happy you love the store and look forward to serving you for years to come. Nick and Shelley DeMerchant
Written April 7, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Arlene D
Saint John, Canada2 contributions
3.0 of 5 bubbles
Aug 2018 • Business
You will not find better customer service anywhere! The staff are all lovely! Unfortunately, they've been off their fashion game for awhile. I used to love this store. I could always count on finding something cutting edge, unique and, fashion-forward. For the last several months, their selections have become more "common sense" type footwear ... practical, run-of-the mill and, in most cases, just not esthically pleasing or sexy in any way. Maybe consider a "young, cutting edge" consultant's advice..... you've got to keep with the times. While comfort is good, dowdiness is not. Please get your mojo back.....
Written September 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Arlene, Thanks for the kind words on our customer service! We do have awesome staff, and take pride on giving our customer’s the best service we can! We always love it when you guys pay us a visit! I am sorry that you feel we haven’t been on our fashion game lately, and that you have been disappointed with our selections. We try our best to stay on top of the ever changing fashion styles every season. With multiple trips ever year to cities like New York, Toronto and Montreal to meet with our buyers, and our young (35 and under) and fashionable staff being a part in all of our purchasing decisions, we feel like we are staying on top of the latest trends. Also, trends change every year and what we were brought in a few seasons ago isn’t necessarily what is showing and available for this season. We value what our customer’s want, and are always trying new brands and letting go of those that just aren’t what our customers are wanting anymore. I do hope you still do consider paying us a visit. And be assure that we are getting new product in weekly, and have a few new brands that we will be introducing soon! I truly appreciate your feedback, and most definitely take all feedback into consideration on future buying. Sincerely, Shelley Owner, the Urban Shoe Myth
Written September 24, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The Urban Shoe Myth - All You Need to Know BEFORE You Go (2024)

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