Aurora Village
Aurora Village
4
City ToursCultural ToursNight ToursSightseeing ToursNature & Wildlife Tours
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
A place where traditional Aboriginal culture blends together with modern amenities for a truly remarkable experience discovering the mystery of the aurora borealis. We are the aurora-viewing destination of choice in Yellowknife, Canada, providing the utmost in comfort and absolute beauty. We also provide complete experience from the beginning to end of your visit to Yellowknife. During the winter months you can experience Dogsledding, Snowshoeing, Snowmobiling, giant ice slide and roasting marshmallows over the open fire. In the summer Experience our Cultural Hiking experience and see how the land and wildlife connect into our culture, take a cruise on Great Slave Lake, explore and hike Cameron Falls or a guided wildlife tour and see if you can spot Bison and other local wildlife.
Yellowknife, Northwest Territories, Canada

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(21 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles503 reviews
Excellent
222
Very good
154
Average
61
Poor
34
Terrible
32

Voyager763614
Skiatook, OK123 contributions
3.0 of 5 bubbles
Mar 2024 • Friends
We were a group of 6 friends traveling together. We opted to take the AV Hotel Package but decided to book our daytime activities with other companies.

The good:
- We stayed at Chateau Nova which was fine, although if I were to go again I would probably opt for The Explorer Hotel which looked newer with more amenities. 4 of our group had rooms on the first floor, my friend and I had a suite on the 4th floor which was nice with 2 king beds and in a section of the hotel that seemed recently built.
- The package included clothing rental. A parka, snow pants, heavy duty gloves, boots and a gaiter were all waiting for us in our rooms when we checked in. The clothing was in dry cleaning bags so I assumed they had all been cleaned. Some of the clothing had seen a lot of wear - my pants were missing a snap, others were a bit ragged - but all were very warm and definitely served their purpose. I used the gloves provided very little as they were really large to the elbow mittens that were hard to handle anything with. The boots had seen better days but again were adequate for the snowy conditions. If anything did not fit properly we were directed to walk a couple blocks to the AV office wearing what needed to be replaced. Several in our group did that and received better fitting clothing. All in all, I would certainly rent gear like this again.
- Pick up at the airport and drop off when leaving went very smoothly.
- The Aurora Village itself is very well organized for aurora viewing. The teepees were kept warm and offered hot drinks throughout the evening. Flashlights are forbidden to help overall aurora viewing and to enhance individual night vision.
- We saw the aurora all three nights! Some nights better than others, some nights for longer than others.

The no so good:
- Communication with AV in the early stages of trying to book our package was challenging to say the least. It was almost impossible to telephone the office, and most of our contact was via email. The only problem with that was delays between questions and responses. We ultimately completed our booking in mid December for a mid March trip.
- Pick up each night at the hotel was on time, but the bus was crowded and noisy. This made it impossible to hear what the guide was telling us about what to do once we arrived at AV. Upon arrival after a 30 minute drive, the guide led us around AV but we really had no idea where we were going nor could we hear her. We were in a group of at least 30 people, the snow was somewhat deep, no lights/flashlights are allowed and it was hard keeping up with the guide. We were finally led to our teepee. Once settled in the 6 of us went out to investigate the surroundings and to be prepared for when the aurora showed up. That was most helpful but overall I really fault AV for not handling the instructions and arrival better.
- One night our teepee was so crowded there was not enough room for everyone to sit down. This was not the case every night.
- Our first night out the aurora started at about 12:00 or so. Our departure from the teepee was scheduled for 12:45 and the aurora was really getting active at that point. However it was not possible to arrange to stay longer at that point. If you want to extend your time there it is necessary to make arrangements for another hour and a half before midnight at an additional charge of $25. More flexibility in this practice would have been much appreciated.
Written March 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ann
Georgia77 contributions
2.0 of 5 bubbles
Mar 2024 • Solo
So first go you to teepees. Then they let you know when the northern lights are out. Luckily, they came out quickly. And were amazing. Beautiful area to see them, different areas to walk around, some on hills for different views. But, not like other northern lights tours I have been on. When we got there they told use if we wanted to stay 1.5 hrs later, until 2:15, we had to pay an extra $25. Extra fee if you want a picture with the northern lights. Tripods—extra fee. Extra fee if you was to buy pics from the previous night. There was no explanation of what the northern lights were, advice as to how to take pictures, unlike in other tours I did. Unfortunately, I lost my keys in the dining hall and couldn’t find them when I got back to the hotel. I was told it was an additional $20 because they had to go back and get them! I asked why they didn’t just pick up the keys and was unhappy but had no other option as was staying at a hotel without overnight services. Luckily they got my keys and were nice enough not to charge me.

Lastly, I tried to rent snowpants. I was told that I couldn’t rent just pants that they came as a set. I had everything else I needed and didn’t want to rent the whole set. Gladly would have rented just pants. And if I did, I would have to pick up the set before 5pm and couldn’t get it at the time when I was picked up.

In summary, beautiful location, but better off walking around yourself, or going with a different company.
Written March 20, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Fiona O
2 contributions
1.0 of 5 bubbles
Mar 2024 • Solo
I did the Aurora village Tour and it was such a greedy money grab and huge let down. After you had paid $$$ for the tour they had all these extra things they wanted you to pay for. As soon as you got on the tour bus they started telling you about all these extra fees. They only cared about money and not at all about the customers and their experience - they acted like they were doing you a favour by having you there, and advertised things as part of the tour that were not done, but you had still paid for it. They were terrible. I was so surprised and upset and disappointed as I have always wanted to visit Yellowknife and do their tour. I would not recommend it to anyone. I’ve done other tours with another Yellowknife company who are absolutely amazing and the total opposite of these guys and show you how bad these guys really are. I’m not impressed at all.
Written March 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

lovetotravel1989
Sydney, Australia107 contributions
5.0 of 5 bubbles
Mar 2024 • Family
We did 3 nights Aurora viewing and a day of dog sledding.

We were blessed to have an amazing Aurora show 2 out of the 3 nights. We paid extra for a private teepee for all 3 nights. Pay. The. EXTRA! It was worth it!

Dog sledding was fun, my kids loved it. They loved the slide too.

An absolute must do in Yellowknife.
Written March 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Southtrack
Canberra, Australia250 contributions
4.0 of 5 bubbles
Jan 2024 • Family
There’s no arguing—going to Aurora Village gives you a good chance of seeing the Aurora Borealis if it’s out to be seen. It’s currently closer to the magnetic North Pole than other hotspots such as Lapland (plus you get some daylight during the day, being further south, although it’s generally colder); there’s very little light pollution; and the whole set up is geared for you to see it. There are teepees and a ‘dining hall’ for you to warm up (and have some hot drinks or snacks), the guides point out good viewing points when they orient you, and, if you are inside when the Aurora becomes visible, they make sure they alert you. Seeing the Aurora better than we saw it in Norway was a key objective of our trip, and we saw it in pretty impressive display.

That said, the experience had a production line feel to it, as several buses arrive and disgorge tourists to start scanning the skies and against a background of scripted briefings machine-gunned out in multiple languages. Despite some First Nation involvement, there was less of a feel of soaking up local culture than in other stops in our Canada travels.

Of the other activities we took on, the dog-sledding was a much less detailed experience than a Norwegian equivalent we had done in Tromso. The latter was far more immersive, with detailed descriptions of how the dogs are bred, trained and kept, and interaction with the dogs, which were well socialised. In Aurora Village, it was more like an amusement park ride—four people on the sled, fifteen minute ride, then off the sled and spend the next couple of hours toasting marshmallows or sliding down the ice slide.

The snow shoe walk was a better—extra points for using traditional snow shoes, and having a First Nation guide explain the history of the area, as well as aspects of woodcraft, demonstrate fire making with bark and twigs picked from the forest, etc. One word of warning to those embarking on the snow-shoeing. The pace suits the slowest walker, and there are frequent stops for the explanations/demonstrations, so you won’t heat up as much as you might in recreational snow-shoeing, or cross-country skiing. Yellowknife also tends to be much colder than most ski areas, so rug up with the gear they give you for aurora-viewing. You won’t overheat.
Written January 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Quest48461036307
1 contribution
1.0 of 5 bubbles
Dec 2023 • Friends
It's the worst. I don't want to put a single star, but it can't be helped.

I was supposed to go with my friend, but that friend’s flight canceled for two days and he couldn't participate for a day. Despite going to the office, due to dishonest response, there was almost no refund, and I wasted about 800 dollars . I was not convinced and called the office, but the phone response was also the worst. Telephone correspondence by women who don't seem to have a human heart. She was a person who couldn't communicate at all. ( It's not linguistic)

It seems that there are also tours that serve customers while traveling using Aurora Radar at other tour companies. The service and tour are all the worst, so I recommend you to apply for another tour.

Because of this tour company, my trip was ruined. I would like you to tell me what you paid for even though you didn't do anything.
Written December 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ros
Wollongong, Australia11 contributions
1.0 of 5 bubbles
Apr 2023 • Friends
The experience was extremely disappointing. Although we were unfortunate not to see the Aurora the staff had no interest in their guests.
There was no discussion on photography on the off chance the Aurora showed. There was no interaction with the staff who were interested only in talking with the younger guests.
I am not one who usually complains or writes bad reviews but my advice is Just Don’t.
Written April 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

227Lesley
14 contributions
5.0 of 5 bubbles
Mar 2023
We did three nights of viewing the lights. The bus picked us up at our hotel and took us to the Aurora Village at 10:20pm and returned us about 2:45am. The staff was friendly, the busses and facilities were clean. There weren't really any snacks/drinks to purchase outside of noodles that I noticed - I would have enjoyed a bar when the lights weren't happening. But you are welcome to bring anything you wish. The teepees are warm and in both them and the lodge you can get make your own powdered tea/coffee/hot chocolate. My biggest recommendation: GET THE HEATED SEATS! They were fiberglass sled/cocoon things with a canvas top so only your head stuck out. We were toasty warm even though the temp was -12F. There's no way we would have seen the lights for the duration we did otherwise.
Written March 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kim
8 contributions
5.0 of 5 bubbles
Mar 2023 • Family
Dog sledding is the best in town— by far!! Gentle comfy fun ride thru the forest on snowy trails that lasts about 20 min.

Other kennels in town market 45 min dog sled rides but when u get there you are in a large group waiting in a hut while pairs are taken out to u drive/ride across a frozen lake. Plus the entrances on and off the lake at Edondoah kennels has a series of large bumps like a rollercoaster that are extremely jarring on your back and bum and not “fun” at all!! And their rides last 15 min not 45 as advertised.

Auora village on the other hand is beautiful with 21 teepees and gentle dogs who love to run.
Written March 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Léa Pasture
3 contributions
5.0 of 5 bubbles
Mar 2023 • Couples
The views were amazing, thank you to all people working there to make that possible!
It was a really well organized trip, from the airport pick up, to the clothes delivery (they were kind enough to help me change to another size as the one I asked for was too small), to all the activities organized (Aurora viewing, snow shoeing, dog sledding)...
The guides really focused in making your time there incredible and are always happy to help with a great energy. We're really thankful to them as it seems to be a hard and quite stressful job, so thank you for making it unforgettable for us.
A special +++ to our English guide Joe, that were with us everyday and who was amazing!
Written March 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Aurora Village - All You Need to Know BEFORE You Go (2024)

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