Redback Tours

Redback Tours, Hamilton: Address, Phone Number, Redback Tours Reviews: 5/5

Redback Tours
5
About
Sightseeing tours by mini bus. Day Tours in the Hamilton region, city sights, waterfalls, beer and wine tours. Sightseeing tours to Toronto for sporting events or attractions and multi day excursions.Bus charter for private events.
Suggested duration
More than 3 hours
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5.0
14 reviews
Excellent
14
Very good
0
Average
0
Poor
0
Terrible
0

Angela M
Toronto, Canada1 contribution
Niagara Wine Tour
Oct. 2020 • Friends
We did a wine tour this past weekend and our driver Rogi was absolutely amazing. He was a lot of fun and very informative. The wine tour was great and we definitely will be doing this again in the summertime. Thank you Redback Tours for a wonderful day. It was such a pleasure organizing this tour with Angela. She made the process so easy. Thanks for everything. 👍
Written October 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Was great to have you on board. Rogy loves what he does and is great for touring product in addition to all the great vineyard we visit. Cant wait to get you back on board!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Foster S
1 contribution
The best service available.
Oct. 2020
Absolutely perfect service and with flexibility, not to mention best value. They were cordial with my fiancees group when they were running late to get on the bus, and then arrived promptly to pick us up afterwards. They even extended pickup times late into the night to pick up the rest of the group. Really went above and beyond and were our favourite vendor for the day.
Written October 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Congratulations on your big day! Happy to be a part of it. Flexibility is a big part of a wedding and we have no problem accommodating! Our role is to blend into the back ground while you enjoy your day. We do appreciate the great feed back!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Suzanne R
Cambridge, Canada4 contributions
Rafting with Redback!!
Jul. 2020
Enjoyed a fantastic family rafting experience with Redback Travel's Rafting Tour! Loved the luxury, air-conditioned coach which took us to our launch location - especially appreciated on the sweltering day that it was.
We were a group of all ages and fun was definitely had by all!
1st tip: Consider gloves to avoid blisters - especially for small hands!
2nd tip: Wear water shoes or old lace-ups - shallow areas but rocky & eneven bottom
3rd tip: The Turbo Tubes were named by someone with a sense of humour
consider another vessel! LOL ! Regardless - we still had a blast!

Thank you Redback Travels!! I got to discover the Grand River from a different vantage point. Wish I had brought my camera - such beautiful scenery & funny family moments!
Written July 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Yes what a great day out. Rafting the mighty Grand River can be a work out or a relaxing experience. Happy to hear you had a great experience and see you out there next year!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Exploration535082
4 contributions
Trip to New Zealand and Australia
Mar. 2020 • Friends
Paul Ferris of Redback Tours thoroughly supported us throughout this travel experience. From the beginning he shared his personal knowledge of the areas and recommended the best choices to fit our interest and budget. During the trip his remarkable support helped us to navigate a hastened trip home due to govt restrictions during the Coronavirus. He changed and secured new tickets as well as arranging credits and refunds. He had our backs through the whole process and extraordinary circumstances.
Written March 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for the positive feedback and was very disappointed you had to return home due to the covid restrictions. When this is all over we will definitely get you back to Australia to finish what you started!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

pitaToronto
Oakville, Canada24 contributions
Service well above expectation
Mar. 2020
We used Redback Tours to plan our bucket-list trip to Australia and New Zealand . Paul worked to design the perfect itinerary for us which included all the sights we had hoped to see. This was at the start of the Covid 19 outbreak , before things began to tighten up so we proceeded with our plans. Our first 12 days were amazing . Definitely the trip of a lifetime! Evey detail was well thought out and we were so pleased with our daily itinerary. It allowed for just enough free time as well as organized tours, meals, internal flights etc. Fast forward to the third week of March when borders began to close and flights became more limited. Paul kept in constant touch with us to ensure we felt safe and helped to arrange alternate flights home when it was recommended by our government and insurance carriers that we do so. Using Face time Paul and Angelahe kept us apprised of the situation back at home and made suggestions as needed. Paul spent hours during this very stressful and unusual travel time to make sure we got home safely with minimum financial and emotional disruption . Paul and Angela went way above and beyond to make sure things worked out for us . A huge thank you to both of them for their commitment and service. Not only have we gained an amazing Travel Company but good friends as well.
Written March 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Appreciate the great feedback. When covid is behind us we will get you back to Australia to finish what you started!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

robert M
1 contribution
Outstanding customer service!!
Mar. 2020 • Friends
I had recently booked a Wine ,Whiskey, and Beer tour. I had spoken with Angela serval times and with her amazing customer service and flexibility, we managed to put together a date and time, secure their travel bus for the 22 people that were invited to my wife’s 50th birthday. Today , sadly I have had to cancel because of the health concerns regards COVID-19 🦠. I again had the pleasure of dealing with Angela to cancel the event and to no surprise redbacktravel was more than happy to reimburse the money. It’s not to often that you have a company like Redbacktravel that has customer service has their number one priority. Thank you very much for understanding and the wonderful experience in dealing with your business. I will definitely be using your service in the near future, sincerely Bob.
Written March 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for the positive feedback. Covid has effected us all in one way or another and rest assured we will return as strong as ever. Can't wait to get you back on board with its all behind us!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sam A
Waterdown, Canada1 contribution
Wonderful service!
Feb. 2020
We used Redback Travel to take a work group into Toronto for an event. Great door-to-door service. The driver was accommodating, on time and flexible! The bus was fantastic...clean and well-equipped. Will definitely do this again.
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for the great feedback. Happy to provide a service that will be remembered. See you back on board soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Patrick S
Markham, Canada1 contribution
All the assistance you really need in planning your travel
May 2019
My wife Ann and I have had the great pleasure of using the services of Paul and his Company Redback Travel for a number of years. Paul has researched and organized flights and tours that included a cruise of the Greek Islands and the Rhine River and Coach tours of Italy, Europe and Ireland and we are looking forward to an upcoming Coach tour of Spain & Portugal in May. Paul’s attention to detail and broad travel knowledge has taken away much of the stress and uncertainty in planning our trips abroad. His communications and timely responses are exceptional. If you are in need of expert assistance in planning you own trip, I would highly recommend Redback. You will not be disappointed. Markham, ON
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for the kind words. We will get you on that tour when covid is behind us. Still plenty of things to do when this is all over. Europe is one of our specialties and we appreciate the repeat business you continue to give us. Cheers, until the next tour!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lindsay G
1 contribution
Tours
Feb. 2020 • Solo
I have booked several vacations through Redback Travel. One was a 2.5 week long tour of Europe and the other was a month long tour to Asia. Both times Paul had gone above and beyond to ensure that these trips went smooth. I highly recommend.
Written February 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for the great feedback. Cant wait to get you on another tour of a lifetime!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brian K
13 contributions
Great Service
Dec. 2019 • Business
Right from the time of booking with Angela until the event itself, these guys were great! We used them for our business function. Rogy the driver was professional and entertaining g. He was very accommodating and made the evening that much better. Fantastic vehicle. We will only use Redback from now on. All of this, and they had the best pricing! Thank you!
Written January 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for the great feedback. Looking forward to getting you back on board soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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