Miller Shoes
What people are saying
Great selection but sales associate was rude and lacked compassion
2.0 of 5 bubblesDec 2023
I went to Miller shoes because I heard that they had a great selection for hard to fit feet. The sales person I got seemed pretty knowledgeable and kind at first but I felt like she wasn’t really listening to my own style preferences and kept pushing her own narrative as to what she thought was cool and stylish for my life style and didn’t seem to care that I was getting increasingly uncomfortable. I tried to keep an open mind and tried to consider her selections and figure out how the shoes would go with my existing wardrobe and lifestyle needs. Because I was considering something new and the shoes were quite expensive (but fair price for the quality and still within my budget) I was having a hard time making a decision-especially so close to lunch. When I could tell she was getting frustrated with how long I was taking I suggested to my family we go for food and come back when I decided which pair or two I wanted from the 3 pairs I had narrowed it down to she became very aggressive and rude even though I was apologetic about being indecisive (I have an anxiety disorder and I was feeling a little hangry). I think it’s important to note that it was a weekday morning and the store was empty besides my family most of the time so it’s not as if I was preventing her from working with other customers. I ultimately decided I really liked a brand of boots she showed me from Germany (and plan to go to their store in Berlin when I’m there next summer) but i didn’t go back to buy the pair of boots at millers because she made me feel far too anxious to go back in that store ever again just because she though I was being unreasonable because I needed more than 30 mins to decide if I was comfortable spending $400-$1000 on shoes that were outside my normal style preferences.

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3.0 of 5 bubbles5 reviews
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Katherine T
1 contribution
2.0 of 5 bubbles
Dec 2023 • Family
I went to Miller shoes because I heard that they had a great selection for hard to fit feet. The sales person I got seemed pretty knowledgeable and kind at first but I felt like she wasn’t really listening to my own style preferences and kept pushing her own narrative as to what she thought was cool and stylish for my life style and didn’t seem to care that I was getting increasingly uncomfortable. I tried to keep an open mind and tried to consider her selections and figure out how the shoes would go with my existing wardrobe and lifestyle needs. Because I was considering something new and the shoes were quite expensive (but fair price for the quality and still within my budget) I was having a hard time making a decision-especially so close to lunch. When I could tell she was getting frustrated with how long I was taking I suggested to my family we go for food and come back when I decided which pair or two I wanted from the 3 pairs I had narrowed it down to she became very aggressive and rude even though I was apologetic about being indecisive (I have an anxiety disorder and I was feeling a little hangry). I think it’s important to note that it was a weekday morning and the store was empty besides my family most of the time so it’s not as if I was preventing her from working with other customers. I ultimately decided I really liked a brand of boots she showed me from Germany (and plan to go to their store in Berlin when I’m there next summer) but i didn’t go back to buy the pair of boots at millers because she made me feel far too anxious to go back in that store ever again just because she though I was being unreasonable because I needed more than 30 mins to decide if I was comfortable spending $400-$1000 on shoes that were outside my normal style preferences.
Written December 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

261LBTW
Georgetown, Canada60 contributions
2.0 of 5 bubbles
Mar 2022 • Family
Disappointed. Took my narrow width daughter to the store today. They measured her feet inaccurately and claimed she was two sizes smaller than she is. Tried on a series of shoes that did not fit. The woman “helping” us kept bringing her a wide width in too small of a size. Finally, I had to say we came here to try on narrow shoes. I know mediums and wides won’t fit. Do not bring us anything that isn’t the size we are asking for. Daughter found a pair she loved. It was a bit too short (because this woman insists on bringing the wrong size). We asked them to call another store to locate the size and they said they don’t have it. Then I get home and find it on their website. I really expected better help with fitting and expected them to refer us to the website if there was a possibility of getting the shoes she loved. I sense this was an “off” experience based on their reputation but I left disappointed.
Written March 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

llag
Hamilton, Canada63 contributions
5.0 of 5 bubbles
May 2019
the staff at Millers go out of there way to ensure you have not only what you would like but also what is going to make your footwear functional. They regularly have the representatives of different companies come in. this is very useful if you have found a particular brand that you would prefer. the reps are able to help you find exactly what you want quickly and easily.
Written August 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chetti
Grimsby, Canada24 contributions
5.0 of 5 bubbles
Dec 2016 • Couples
THIS shoe store is the BEST! I have been going there for many years with my mom who has hard to buy for shoe size!
Recently, I brought my husband there, who also has a hard to buy for shoe size....
amazing service, prices et al!!!
Great designer names, and quality is outstanding!
Written December 29, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ron G
Hamilton, Ontario, Canada20 contributions
2.0 of 5 bubbles
Sept 2015 • Couples
Recently we received a gift card for Miller's shoes and were happy to have received this gift. Miller's usually has a reasonable selection with great service. However that was not our experience this time and was very disappointed with Linda Miller of Miller's Shoes. She was haughty and demeaning when dealing with us we were both shocked as the problem was at their end, not being able to process our gift cards at their discount store on Upper James, we actually had to go to their other location by Denninger's and then back to the discount store to pick up our shoes. We expected more from them and at least something to compensate us for this inconvenience but only received rudeness and contempt. Stay away unless you like rudeness and haughtiness from the "owner" Linda Miller
Written September 9, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Miller Shoes - All You Need to Know BEFORE You Go (2024)

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