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Plaza Premium Lounge

Open Now: 5:00 a.m. - 10:30 p.m.
Open today: 5:00 a.m. - 10:30 p.m.
Review Highlights
Small but Good

Lounge on the small side so hard to always get a seat if it’s crowded or a day when there are... read more

Reviewed August 27, 2018
Gma0917
,
West Hollywood, California
via mobile
Pleasant pre-flight lounge

Adjacent to the American Airlines lounge on the transfer level of Terminal 3 Concourse A. Cozy but... read more

Reviewed June 27, 2018
Arxitexter
,
Fort Lauderdale, Florida
via mobile
Read all 11 reviews
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Traveller Overview
  • Excellent27%
  • Very good37%
  • Average0%
  • Poor9%
  • Terrible27%
27 Aug 2018
“Small but Good”
27 Jun 2018
“Pleasant pre-flight lounge”
About
Walk into a spacious lounge with a wall of windows overlooking the airfield and escape the hustle and bustle of the airport. This lounge is truly an oasis from the airport crowds. With over 4,800 sq. ft. of area and a seating capacity of up to 90...more
Open Now
Hours Today: 5:00 a.m. - 10:30 p.m.
See all hours
Suggested duration: 1-2 hours
Contact
| Domestic Departures, Terminal 3, between Gates B22 and B24, Mississauga, Ontario L5P 1B2, Canada
This attraction is at Toronto Pearson Intl Airport
Website
+1 416-776-2650
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Reviews (11)
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1 - 10 of 11 reviews
Reviewed November 15, 2018 via mobile

We were traveling to NYC and had two hours to spare between flights. The lounge is comfortable and the food service is very good. Plenty of hot food options and also some cook to order items as well. Self serve bar was a great option.More

Date of experience: November 2018
Thank JerryB644
CanadaPPG, Manager at Plaza Premium Lounge, responded to this reviewResponded November 16, 2018

Dear Valued Guest, Thank you very much for your review on your recent stay with us. It is our honor to learn that you are benefited from our accommodations. Nothing would please us than receiving compliments from our guests and this is what keeps us...More

Reviewed October 28, 2018 via mobile

I can’t believe I used 3 of my passes to endure this mess! Filthy tables, crap on floor, food microwaved, only white bread, no muffins, the list could go on. Yes I understand they are under construction 🚧 in this terminal BUT... I paid full...More

Date of experience: October 2018
Thank W3573GMkeitht
Amlyn T, Manager at Plaza Premium Lounge, responded to this reviewResponded October 29, 2018

Dear Valued Guest, Thank you very much for your review. We would like to sincerely apologize for the shortcomings in our service as we can only serve you at the temporary lounge, due to airport renovation. There are certain limitations to this particular location that...More

Reviewed August 27, 2018 via mobile

Lounge on the small side so hard to always get a seat if it’s crowded or a day when there are delays. But the food is great. Creams puff! Beer to go :-). Staff is great and WiFi works! Can always count on Amex to...More

Date of experience: August 2018
Thank Gma0917
Amlyn T, Manager at Plaza Premium Lounge, responded to this reviewResponded August 28, 2018

Dear Valued Guest, Thank you very much for taking the time to post a review of your recent stay with us on TripAdvisor. It is my honor to know that our services have earned your appreciation. We do understand that if there were delay flights,...More

Reviewed June 27, 2018 via mobile

Adjacent to the American Airlines lounge on the transfer level of Terminal 3 Concourse A. Cozy but clean and comfortable. Self service bar, soft-drinks, coffee/hot chocolate, hot food, soup. Wifi and TV. Charging stations at every seat.More

Date of experience: June 2018
Thank Arxitexter
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded June 28, 2018

Dear Valued Guest, Thank you very much for taking the time to post a review of your recent stay with us on TripAdvisor. It is my honor to know that our services have earned your appreciation. Please be assured that we will share your comment...More

Reviewed March 26, 2018 via mobile

We traveled at a very busy time (March break)so I’m not sure if that’s the reason but the lounge was almost full and this was early morning (before 8am). Not quiet as there were kids around but that didn’t bother us as they didn’t get...More

Date of experience: March 2018
Thank twinkerbell03
William L, Manager at Plaza Premium Lounge, responded to this reviewResponded March 27, 2018

Dear Valued Guest, Thank you for taking the time to share your valuable feedback with us. We are sorry to learn that our service did not meet your expectation. Please be assured that your comments on our food selection and food replenishing will be shared...More

Reviewed January 21, 2018 via mobile

Very large nice lounge with food and drink in abundance . Clean and comfortable throughout . Thoroughly recommendMore

Date of experience: January 2018
Thank louiseanne6
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded January 23, 2018

Dear Valued Guest, Thank you very much for your great review in regards to your recent stay with our plaza premium lounge. It is my honour to know that you are benefited from our accommodations. Nothing would please us more than receiving compliments from our...More

Reviewed September 4, 2017

I had three hours to kill before my flight, and you can only roam around Terminal 3 for so long. So, I walked into this lounge, showed my Boarding Pass and my receipt for a three hour pre-paid visit. I have used the Air Canada...More

Date of experience: August 2017
Thank Cmdr_Hutcheon
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded September 7, 2017

Dear Valued Guest, Thank you very much for taking the time to post a review of your recent stay with us on TripAdvisor. We would like to apologise for the shortcomings in quality of our facilities & food choice, Please be assured your feedback will...More

Reviewed June 11, 2017

We recently travelled through Pearson on our way to Europe. There were 5 adults in our group and we paid for 2 hours each on entry. After paying we were disappointed to find that it was almost completely full. Not only could we not sit...More

Date of experience: June 2017
Thank Rvan58
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded June 12, 2017

Dear Valued Guest, Thank you very much for taking the time to post a review of your recent stay with us on TripAdvisor. We would like to apologise for the shortcomings in quality of our facilities & customer service, Please be assured your feedback will...More

Reviewed April 11, 2017

we find this lounge magnificent. Friendly staff, fresh cold and hot servings. Beverages are varied, cold and both non-alcoholic and alcoholic beverages are offered.More

Date of experience: November 2016
Thank Geoff E
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded April 12, 2017

Dear Valued Guest, Thank you very much for your great review in regards to your recent stay with our plaza premium lounge. It is my honour to know that you are benefited from our accommodations. Nothing would please us more than receiving compliments from our...More

Reviewed March 24, 2017 via mobile

Great place to relax, use WiFi, make calls, have a class of wine or beer. Hot food is good, love the soup! When traveling always look forward to the PriorityPass Lounges! Love my World Elite MasterCard.More

Date of experience: March 2017
1  Thank sylvias501
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded March 27, 2017

Dear Valued Guest, Thank you very much for your great review in regards to your recent stay with our plaza premium lounge. It is my honour to know that you are benefited from our accommodations. Nothing would please us more than receiving compliments from our...More

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