We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Travellers talk about
Tours and Tickets by Whirlpool Jet Boat Tours
1240Reviews46Q&A
Traveller rating
  • 1,053
  • 129
  • 32
  • 14
  • 12
Traveller type
Time of year
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Pranay2017 wrote a review Jun. 22
Brampton, Canada2 contributions2 helpful votes
I just booked Jetboat ride for 13 people online to go after couple of weeks. Quickly realized that forgot to book using student discount as 8 of our group are students. Called them right away and they refused to cancel the booking or make any changes in the booking or give any refund as their policy is NO REFUND, NO CHANGE. Its ridiculous that we are not given any opportunity to make changes before we go for the trip. I requested the person and even spoke with Manager but no help at all. I understand you may have issues with lots of other people in terms of cancellation and refunds and discounts but you have to evaluate every case differently. I am a small business owner and understand business and customers very well. This is very very poor policy and behavior on their behalf. Really disappointed. I hope management looks into this message and takes appropriate action. Thank you ***I havent been on the ride yet, writing review about their customer service and policies not on the ride itself, that I will do later once I have done that on 17th July 2022***
Read more
Date of experience: June 2022
Helpful
Share
GChow wrote a review Jun. 2
Toronto, Canada65 contributions7 helpful votes
I have never thinking about getting on a jet boat all these years. What an excellent experience. As promise by by the operator, you will get wet....really wet. Make sure to bring towel and clothes to change. I did bring a water proof pant and it helped not getting my pant wet.
Read more
Date of experience: June 2022
Helpful
Share
Response from Jessica D, Director of Sales at Whirlpool Jet Boat Tours
Responded 3 weeks ago
Thanks for your review! Glad you had fun getting wet!
Read more
pjj2k wrote a review Oct. 2021
St. Catharines, Canada27 contributions43 helpful votes
A fantastic trip from start to finish, superbly executed by a friendly and fun team at the Queenston location. Speedy service, slick check-in process and the Guide and Crew were knowledgeable, welcoming and very hospitable. We will be back in Spring!
Read more
Date of experience: October 2021
Helpful
Share
Response from Jessica D, Director of Sales at Whirlpool Jet Boat Tours
Responded Dec. 7, 2021
Hello! Thanks for leaving us such a wonderful review! Hopefully we see you back with us in 2022!
Read more
anahb7 wrote a review Oct. 2021
Austin, Texas3 contributions
Worth every second. Most fun of all the things I did in Ontario. Would have gone on another if it wasn't the last tour of the day. Staff was great and gave a heads-up before a splash so you're able to prepare (mentally and your seating position). Don't bother bringing a camera - this is one of those things you just need to fully experience and enjoy (not to mention, you don't want your electronics to get soaked too).
Read more
Date of experience: September 2021
Helpful
Share
Response from Jessica D, Director of Sales at Whirlpool Jet Boat Tours
Responded Dec. 7, 2021
Hello! Thank you for such kind words! We are thrilled to hear how much you enjoyed your experience with us!
Read more
DKM1214 wrote a review Sep. 2021
Pass Christian, Mississippi9 contributions2 helpful votes
Seeing the rapids so close, the scenery and the thrill of the ride, wish it was longer. The pictures are a little pricey but that's expected unfortunately.
Read more
Date of experience: September 2021
Helpful
Share
Response from Jessica D, Director of Sales at Whirlpool Jet Boat Tours
Responded Dec. 7, 2021
Hello! Thank you for leaving us a review! So glad to hear how much you enjoyed the ride!
Read more
Previous
123456