Christienne Fallsview Spa
Christienne Fallsview Spa
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM
Sunday
9:00 AM - 5:00 PM
About
Christienne Fallsview Spa is one of a kind! Located within the Sheraton Fallsview Hotel, the spa features exclusive amenities, products, sights and sounds. Christienne is the only Spa in the world to offer treatment areas and a Relaxation Lounge that directly overlooks the majesty of Niagara Falls. Unique experiences continue as the spa is home to one of only six hydrotherapy infinity jetted tubs in Canada and is the exclusive home in Niagara to the GUINOT line of skincare products. In addition, the spa is also the only Spa in Niagara to feature a custom created aromatherapy scent, custom blended teas, and a specialty refreshment beverage designed specifically to highlight the experience and location. Your journey to serenity starts at Christienne Fallsview Spa
Duration: 1-2 hours
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  • Thomas K
    Amberg, Germany3 contributions
    6 out of 5 stars!!
    My bride and I were delighted and had a wonderful experience at the Christienne Fallsview Spa. This was possible due to their attention to detail and their focus on taking special care of us by Maya and Juliana. Thank you, Maya and Juliana, for making that weekend a memorable one; a weekend we will talk about over and over again! If you have the pleasure of going to this spa, specifically ask for them, and you will leave relaxed and pleased.
    Visited February 2023
    Written February 20, 2023
  • Kathy
    Portage, Indiana29 contributions
    Beautiful view of the falls!
    First, I had a hard time finding the place. It’s located on the 14th floor of the Sheridan, not the Marriott. The area (in case you’ve never been) is very touristy and congested so give yourself enough time to find parking and the spa. I paid for parking , although they offered to validate if you park inside the casino parking. Which casino , I don’t know . Upon arrival first thing you notice is the view of the falls is exceptional! The receptionist was pleasant , she even offered to take pics for us. The spa is smaller so it doesn’t have the usual “Zen” area that you can relax in prior to the massage. All guests are seated in the same area. The massaging rooms are located right off the waiting/ reception/ nail spa area. This could be an issue for clients that don’t want to smell products used for nails. Both myself and my husband opted for an 80 minute massage. The room was average size (no frills ). My husbands room had a bit more more bit more pizzaz with a wall unit electric fire place and relaxing music. Music in my room was not anything Spa like it was instrumental , bit more like grocery store instrumental and not spa music or sounds. The masseuse himself was average 5/10. I may be kinda a massage snob because my guy back home is so awesome. My husbands masseuse was great 8/10. Finally the biggest complaint I have about this experience would be that the staff need to be quiet when guests are present. People pay for the experience. Most want to relax and unwind while here and not listen to talking/laughing or whatever being done loudly in the lobby ( employees) while your getting massaged.
    Visited April 2023
    Travelled as a couple
    Written April 11, 2023
  • World T
    1 contribution
    We will be back
    We went for a girls weekend and wow did we ever feel special. The attention to detail from the staff is unmatched. Their staff was always cleaning and making sure we were well taken care of. We will be back with more friends next year !
    Visited June 2023
    Travelled with friends
    Written July 18, 2023
  • Eileen O
    Long Beach, California62 contributions
    Fabulous spa experience
    I had a massage with Maya which was wonderful (though they aren't cheap). You can hang out in the spa pre or post massage/facial and enjoy the dry and wet saunas and the fabulous view of the falls. It was a wonderfully relaxing way to spend an afternoon. the spa is on the 14th floor of the Sheraton Fallsview (my phone gave me somewhat squirrely directions). it was an easy 20 minute walk from the New York side where I was staying. If you have the time, this is a great treat!
    Visited September 2023
    Written September 19, 2023
  • Bella3972
    9 contributions
    Fantastic experience! Beautiful view!
    The views from the spa were amazing! Soft music & lightly scented candles made for a relaxing & serene experience! After 3 days of walking, the farm house fresh pedicure felt amazing! Maya was wonderful! So friendly! The pedicure chairs overlook the falls which made it even more relaxing. The lotions & oils left my legs & feet feel like silk! My husband had the stress relief massage & said it was great! Next trip will add an extra day to vacation so we can do a full spa day.
    Visited September 2023
    Travelled as a couple
    Written September 24, 2023
  • charly77
    London, United Kingdom103 contributions
    Wonderful experience
    I booked this for my mums 70th as her treat! We’d been in Canada for over a week at this point and I knew she would need a pamper for her tired feet! She was treated beautifully, the reception staff greeted her so warmly with birthday greetings! Although I wasn’t having a treatment I too was treated to a warm towel and a foot soak! It was very appreciated. We had the pleasure of Jenya who was so lovely and my mum loved her pedicure! Massive thank you! The staff also gave my mum birthday cake which was delicious! Again so appreciated!!!! The views, the experience, the staff make this spa 10/10!
    Visited September 2023
    Travelled as a couple
    Written September 29, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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Nikki G
1 contribution
Nov. 2023 • Family
I just came from the spa for a birthday pampering day with my mother and I am beyond pleased with my entire experience. I had a 55 min Relaxation massage with Maya using essential oils and she went out of her way to accommodate my preference in scent and concentrated on areas she knew I was holding extra tension and needed a little extra muscle relief. She applied muscle relief lotion after to my problem areas giving me even more continued relation and relief even after my massage ended. I was then very calmly guided to my next service which was a pedicure and I was offered a menu of complimentary loose herbal tea to choose from which I loved because I am a total tea addict! It’s freshly steeped on the spot which made it even more personal than just a tea bag. I got the special campfire pedicure with a beautiful bourbon exfoliating and a gooey marshmallow lotion that smelled SOO GOOD! My mother had a pumpkin potion body scrub treatment and a pedicure as well with Val and she was equally impressed with her services beginning to end! Jessica was also the lovely personality to greet us the second we walked in making us feel very welcomed and at home into the environment. She was efficient and very polite getting us seated and set up to get our robes as well as asking about our experience when we cashed out and was a sweetheart altogether with client communication. I was so impressed with my entire experience here and I will totally recommended Christienne Fallsview Spa! Thank you ladies for an amazing day!!!
Written November 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jet30365146496
1 contribution
Nov. 2023 • Solo
It was a wonderful experience. Beautiful scenery and exceptional service. I wish o could stay all day.
Written November 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ryan H
Dallas, Georgia, United States70 contributions
Oct. 2023 • Couples
Yes, the place is worth it, but you really need to get there early to fully realize the value. The massage was decent enough and - though I would’ve preferred more pressure (like maybe that of a jackhammer) - the therapist was thorough. So the massage itself was just average and is on me for not asking for more pressure. However, it is the rest of the experience that you’ll talk about for years to come. There is an infinity pool that is available for two people for 20 minutes after the massage. The pool is a massive oversized jet pool that is very warm and situated in a private room with a full window view of the falls. Worth it! Then there is the waiting room you need to experience after the check-in: change into your robe, the staff will bring you a cup of tea or coffee, water or soft drink, and just sit beside the window and take in the view. There is a bowl with apples, oranges, and bananas for your appetite, also. There are steam and sauna rooms for both men and women, and are open to use =all day= of your appointment so get your monies worth! And if you want facials or a mani-pedi, that’s on the menu, too! Look: this is not the place to get a sports massage; nor is it like a Massage Envy chain location. This place is designed for the person / couple who don’t mind paying a premium price for the view. It is the relaxation piece to a vacation, especially if you’re staying at the Sheraton. I stayed at the Hilton and drove 4 minutes to get there (parking is validated). Then I walked down to the park, did some people watching, had a Starbucks English breakfast tea, and drove back to the Hilton. Enjoyable several hours. Not a 5 Star spa but I would say it is a 4 Star because the place needs a bit of a refurbish due to age. The staff was nice. The chocolate cake while in the infinity pool was really good! Understand the value is in the location and, for that, it is well worth it.
Written October 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

charly77
London, UK103 contributions
Sep. 2023 • Couples
I booked this for my mums 70th as her treat! We’d been in Canada for over a week at this point and I knew she would need a pamper for her tired feet!

She was treated beautifully, the reception staff greeted her so warmly with birthday greetings! Although I wasn’t having a treatment I too was treated to a warm towel and a foot soak! It was very appreciated.

We had the pleasure of Jenya who was so lovely and my mum loved her pedicure! Massive thank you!

The staff also gave my mum birthday cake which was delicious! Again so appreciated!!!!

The views, the experience, the staff make this spa 10/10!
Written September 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bella3972
9 contributions
Sep. 2023 • Couples
The views from the spa were amazing! Soft music & lightly scented candles made for a relaxing & serene experience!
After 3 days of walking, the farm house fresh pedicure felt amazing! Maya was wonderful! So friendly! The pedicure chairs overlook the falls which made it even more relaxing. The lotions & oils left my legs & feet feel like silk!
My husband had the stress relief massage & said it was great!
Next trip will add an extra day to vacation so we can do a full spa day.
Written September 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Eileen O
Long Beach, CA62 contributions
Sep. 2023
I had a massage with Maya which was wonderful (though they aren't cheap). You can hang out in the spa pre or post massage/facial and enjoy the dry and wet saunas and the fabulous view of the falls. It was a wonderfully relaxing way to spend an afternoon. the spa is on the 14th floor of the Sheraton Fallsview (my phone gave me somewhat squirrely directions). it was an easy 20 minute walk from the New York side where I was staying. If you have the time, this is a great treat!
Written September 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cheryl L
Toronto, Canada2 contributions
Aug. 2023 • Solo
Erlin is amazing, best RMT in the business. Highly recommend! Gorgeous spa and a perfect view of the Falls!
Written August 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tonya S
1 contribution
Aug. 2023 • Solo
Oh my goodness. The views are breathtaking and the service absolutely wonderful. Maya gave me a relaxation massage and it was amazing! I cried the whole time lol just the tension melting away. My husband even brought me back for a second massage during our vacation. The staff sought ways to treat us, like bringing us cake to celebrate our anniversary while we took in the view. I really don’t think there is a better view of the falls, it’s perfect and super relaxing. This spa is a must do for your trip to Niagara!
Written August 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

World T
1 contribution
Jun. 2023 • Friends
We went for a girls weekend and wow did we ever feel special. The attention to detail from the staff is unmatched. Their staff was always cleaning and making sure we were well taken care of. We will be back with more friends next year !
Written July 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Seaside68395463742
Orangeville, Canada1 contribution
Apr. 2023 • Couples
Totally awful experience and there was no follow up. My emails are being ignored. I would highly recommend for people to steer clear of this spa. Feces stain on my robe, unsanitary practices, noisy treatment rooms beside pool, bad massage and the worst customer service ever.
Written April 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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CHRISTIENNE FALLSVIEW SPA - All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Christienne Fallsview Spa

Christienne Fallsview Spa is open:
  • Sun - Thu 9:00 a.m. - 5:00 p.m.
  • Fri - Sat 9:00 a.m. - 8:00 p.m.