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Niagara Airbus - Day Tours

8626 Lundy's Lane | Near Kalar Rd, Niagara Falls, Ontario L2H 1H4, Canada
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Review Highlights
Absolute joke company

I'm writing this still stuck in Toronto airport no response as yet from company We were picked up... read more

Reviewed yesterday
kevdale1968
,
Manchester, United Kingdom
via mobile
Amazing experience at the Falls, plus enjoyable bus tour

This was a full day from 0830 to 1830 from hotel in Toronto to Niagara Falls, Niagara-on-the Lake... read more

Reviewed 2 days ago
Alan F
,
Cambridge, United Kingdom
Read all 209 reviews
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Niagara Airbus, with door-to-door airport shuttle services, began in 1988. We are the leader in Airport Transportation in the Greater Niagara Region. Niagara Airbus provides charter, private, and scheduled shuttle service to and from the Toronto International Airport (also known as the Pearson Airport) located in Greater Toronto, Ontario; Billy Bishop Toronto Island Airport, located in the Greater Toronto, Ontario, the Buffalo International Airport, located in Buffalo/Niagara Falls, New York; Niagara Falls New York Airport, located in Niagara Falls New York; and the Hamilton International Airport, located in Hamilton Ontario. We also feature DAILY Niagara Falls Tours, Niagara Winery Tours. Convenient hotel pickup is available from all Niagara and Toronto downtown hotels. Book your Tour or Shuttle...Private hire 72 hours or more in advance and receive an EARLY booking savings of 5%. We offer on-line reservations in; English, Japanese, Korean, Chinese(mandarin) open 7-days-24 hours...
  • Excellent64%
  • Very good11%
  • Average12%
  • Poor3%
  • Terrible10%
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Open Now
Hours
Hours Today: 12:00 a.m. - 11:59 p.m.
LOCATION
8626 Lundy's Lane | Near Kalar Rd, Niagara Falls, Ontario L2H 1H4, Canada
Write a ReviewReviews (209)
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All reviews
"toronto airport"
in 25 reviews
"air bus"
in 7 reviews
"buffet lunch at the sheraton"
in 6 reviews
"sheraton hotel"
in 9 reviews
"reliable service"
in 3 reviews
"highly recommend this service"
in 3 reviews
"onward flight"
in 2 reviews
"scheduled pickup"
in 2 reviews
"friendly driver"
in 3 reviews
"booked a private tour"
in 2 reviews
"return journey"
in 4 reviews
"great driver"
in 3 reviews
"picked up from our hotel"
in 3 reviews
"full day tour"
in 2 reviews
"viewing point"
in 3 reviews
"skip the line"
in 2 reviews
"discounted price"
in 2 reviews
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1 - 10 of 200 reviews

Reviewed yesterday via mobile

I'm writing this still stuck in Toronto airport no response as yet from company We were picked up from crown plaza niagara falls 4.50 am drove 300 metres to sit outside Sherston for 20 minutes only for no customers then set off for airport our...More

Thank kevdale1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago

This was a full day from 0830 to 1830 from hotel in Toronto to Niagara Falls, Niagara-on-the Lake and return. The sight of the Falls is spectacular and the Hornblower excursion by boat to the Falls and back was an amazing experience. This was followed...More

Thank Alan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago

Do not use them for transportation to Toronto Airport. The bus showed up 1 hour and 10 minutes late for trip from Toronto Airport to Niagara. They are very disorganized showing up with multiple lists of clients they are supposed to transport with no idea...More

Thank joejoe348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiagaraAirbus, Director of Sales at Niagara Airbus - Day Tours, responded to this reviewResponded yesterday

Thank you for your review. We take complaints very seriously. We apologize for the delay in your departure and with our driver delay with route organization.‎ Very sorry your check in with Airport staff was not smooth and friendly. We do stop to meet another...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 5 days ago via mobile

The guide was very good and informative. The lunch was very good. However apart from the excellent Hornblower boat trip, the rest was really not needed. We felt the day was stretched to include other items that were really not that interesting. We were not...More

Thank Kandl93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiagaraAirbus, Director of Sales at Niagara Airbus - Day Tours, responded to this reviewResponded yesterday

Thank you for your review. Your feedback is valuable. We are pleased you enjoyed the guide, Hornblower and Lunch. We have included the Niagara Parkway as part of the Niagara experience and the Historic Town of Niagara on the lake offers many years of history....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We only wanted a transfer from the airport. Our plane was delayed, so that was our fault.. then we were told 15 minutes then another 15 minutes, then another.. they finally put us on the bus- heated to 150 degrees and then left us to...More

Thank fullylovecox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NiagaraAirbus, General Manager at Niagara Airbus - Day Tours, responded to this reviewResponded 5 days ago

Hello, Thank you for the review. We did message you for further details to allow us to check your booking with us. We strive to offer on-time, frequent shuttle service with friendly and helpful drivers, Airport staff. Our drivers check their vehicle fully before every...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Wonderful service, the bus arrived right on time. The driver was exceptionally friendly and courteous to my needs. I will forever use this service!

Thank Cynthia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

The good things about this tour were the collection and drop-off from our hotel, rest stops, the falls themselves (the power of the water is unbelievable), the buffet lunch @ the Sheraton, and the little town of Niagara by the Lake. The bad things were...More

Thank ElaineHolbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Fantastic trip to the Niagara Falls with Niagara Airbus and our excellent driver Jim, who made it so interesting with his knowledge and history of the area. Lunch provided was excellent, plenty of stops on the way and a visit to the beautiful Niagara on...More

1  Thank Terry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

we used the niagara airbus for transfers to and from toronto airport to niagara falls. all went to plan,fantastic drivers,both ways.felt very safe,and both drivers was very kind,nice and happy and both was very helpfull. the bus was very clean. would diff use again,very reliable...More

1  Thank Adam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Just had a great day visiting Niagara Falls via an excursion from Toronto. Everything was excellent from hotel pick up to being delivered back. Thank you to our guide, John, for making sure we had all we needed, plus the information and humour (Italian style).

Thank DSSFS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Lyndal S
June 19, 2018|
AnswerShow all 3 answers
Response from NiagaraAirbus | Property representative |
Thanks for the email, our fare is on-line. Our best fare is both ways, booked over 72 hours, save 5%. Please choose fit fare, rate is $126 both transfers, per guest. Please add HST, works out to $63 each way per guest... More
0
Votes
elainegary
May 14, 2018|
AnswerShow all 2 answers
Response from herweg5 | Reviewed this property |
They have an office on Lundy's Lane in Niagara Falls , Ontario...they are very professional and helpful. Give them a call +1 905-374-8111, they work 24 hours a day
0
Votes
Roberta R
July 14, 2017|
AnswerShow all 4 answers
Response from herweg5 | Reviewed this property |
You need your passport and to declare anything besides personal items you are carrying...you do have to get off the bus and go into the customs office.
0
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