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Secret Garden Spa

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Address: 6 Picton Street | at the Prince of Wales Hotel, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
+1 888-669-5566
Website
Today
09:00 - 18:00
Closed now
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Hours:
Mon - Fri 09:00 - 18:00

TripAdvisor Reviewer Highlights

Read all 30 reviews
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  • 12
    Excellent
  • 10
    Very good
  • 3
    Average
  • 4
    Poor
  • 1
    Terrible
Great massage

Nice facility with great RMT's and nice atmosphere. A little overpriced in my opinion, but there's no denying the spa is within one of the most lovely hotels in all of niagara on... read more

4 of 5 bubblesReviewed 14 January 2017
KasiaL1
,
Hamilton, Canada
via mobile
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30 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Hamilton, Canada
Level Contributor
54 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 14 January 2017 via mobile

Nice facility with great RMT's and nice atmosphere. A little overpriced in my opinion, but there's no denying the spa is within one of the most lovely hotels in all of niagara on the lake. Thanks to the staff for giving us a great time and providing great service.

Helpful?
Thank KasiaL1
Hamilton, Canada
Level Contributor
25 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 5 January 2017

went for Nature;s Gift package. Foot reflexology and hair and scalp treatment. It was wonderful! Very good registered practitioner, calm and beautiful waiting area and treatment rooms. Would highly recommend this spa.

Helpful?
Thank Mary E
Toronto, Canada
Level Contributor
30 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 19 December 2016

Had a lovely couples massage for our anniversary. Very nice spa facilities and staff was superb. Would definitely visit again on next trip.

Helpful?
Thank KManson14
Mississauga, Canada
1 review
2 of 5 bubbles Reviewed 11 December 2016

My wife and I visited this spa for a couple's massage package to celebrate her birthday. The previous year we did the same package at Pillar and Post in Niagara as well. We wanted to try a new place this year. What a mistake! While the hotel itself is nice, the spa was overall a negative experience. We quickly learned... More 

Helpful?
Thank drsean2016
Toronto, Canada
Level Contributor
24 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 9 November 2016 via mobile

I LOVE Niagara on the Lake! It is a quick get away from the city to decompress and relax. I wanted to try a spa and The Secret Garden Spa was recommended at the Prince of Wales Hotel. When we walked in, we were really not impressed. The lady that greeted us was pleasant but that's about it. There was... More 

Helpful?
Thank D_TO1
Level Contributor
30 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 23 October 2016 via mobile

The hotel is of original in which they've renovated and updated. The exterior is beautiful and I believe it is a historical site hence only renovation. The interior is very nice and very upper class with the doorman dressed up opening the doors for you. Spa is located downstairs of the hotel. It is a small spa compared to the... More 

Helpful?
Thank Laisan W
Hamilton, Canada
Level Contributor
84 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 28 August 2016

I visited this spa again this weekend with my sister for a girls' weekend, and I enjoyed my time there. I had a facial, the Nature's Gift treatment (head and foot reflexology) and a pedicure. All three of my technicians were good. We also used the pool and hot tub before our services, which was great.This spa is definitely small... More 

Helpful?
Thank Althena80
Level Contributor
85 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 28 August 2016 via mobile

I'm a frequent spa visitor, this spa is at the bottom of my list. We called it the dungeon! I brought 3 female guests and we were all disappointed, which given we were all celebrating a special occasion made it particularly disappointing . It's not small, it's TINY, dark and in the basement . E.g. You couldn't swing a cat... More 

Helpful?
Thank Kathy G
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 August 2016 via mobile

We booked a couples Swedish massage and both left saying it was the best massages we've ever had. Definitely recommend!

Helpful?
Thank Luc B
toronto
Level Contributor
36 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 21 July 2016

I found this basement spa to be too small and dark. It's got a teeny tiny reception room that could only allow about three people to stand in front of reception. The waiting room is a very dark room with four clusters of upholstered rooms and piped in water sounds. I arrived the half hour ahead of the appointment, as... More 

Helpful?
Thank TorontoLal

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