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100 Fountain Spa

48 John Street West, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
+1 905-468-2123
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Review Highlights
Relaxation

Spent the day at the spa. Really enjoyed the massage and pedicure. Very clean. Staff are... read more

Reviewed 4 February 2017
Gavin P
via mobile
OVERRATED ! VERY DISAPPOINTED !!

My daughter and I booked a Day Spa which consisted of Massage/Body Wrap, Pedicure and Facial. It... read more

Reviewed 4 February 2017
Simone E
,
Burlington, Canada
Read all 123 reviews
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100 Fountain Spa is a long-time favorite for locals and travelers alike. This 13,000 sq. ft. spa was renovated in 2006 and remains one of the finest and top-rated spas in North America. Enjoy its plush spa lounge overlooking the outdoor hot springs as you await your spa pleasure. The luscious interior boasts a rich colour palette complemented by textural stone accents, soft trickling water features and the warmth of elegant woodwork. Indulge in a wide range of aesthetic and body treatments including reflexology, body wraps and signature Vinotherapy spa treatments using grapes from local vineyards. As well, unwind in our year-round outdoor hot springs and indoor saltwater pool during your stay.
  • Excellent57%
  • Very good21%
  • Average13%
  • Poor8%
  • Terrible1%
Travellers talk about
LOCATION
48 John Street West, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
CONTACT
Website
+1 905-468-2123
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Reviews (123)
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11 - 20 of 123 reviews

Reviewed 4 February 2017 via mobile

Spent the day at the spa. Really enjoyed the massage and pedicure. Very clean. Staff are incredibly friendly and very knowledgeable. Try the outdoor Hot tub/ Hot springs.

Thank Gavin P
Reviewed 4 February 2017

My daughter and I booked a Day Spa which consisted of Massage/Body Wrap, Pedicure and Facial. It wasn't busy when we arrived but gradually did get quite crowded. You wait to be called into your appointments in the lounge which is very small. Ended up...More

1  Thank Simone E
Reviewed 22 January 2017 via mobile

Enjoyed a day of treatments that were all wonderful! Excellent staff who were all very friendly, professional and helpful! Facilities were nice but I was disappointed or surprised by a few things that I thought a spa of that level should have had. Some area...More

Thank tripleakids
Reviewed 20 January 2017 via mobile

We loved our day here. From 12:30-5 ish. Very relaxing and spaciously spread out except in the waiting lounge. Extremely crowded with at least 14 people sitting in the lounge waiting in robes for services at any givin time. But lots of treatment rooms. The...More

Thank Sammyjoe2014
Reviewed 12 January 2017 via mobile

Went there for a pedicure with my friend. It was our first time to the spa. We asked them where everything was becauae we wanted to use the facilities. They didnt even tell us about the hotspring. I gueas you have to ask. Also we...More

Thank PrincessPenelope888
Reviewed 31 December 2016 via mobile

My wife and I have been to 100 Fountain Spa a number of times and love it. The service is always great, the facilities are clean and the experience always relaxing. And we love the outdoor hot springs! The only thing I worry about is...More

Thank Paul-T-Canada
Reviewed 21 December 2016 via mobile

If you book a service at the spa you get a full day pass to the gym, sauna , indoor and outdoor pool, hot tub and outdoor hot spring. The staff is warm and accommodating. You can order food and wine , put your feet...More

Thank SparkleSparkle24
Vanessa T, Manager at 100 Fountain Spa, responded to this reviewResponded 22 December 2016

Dear SparkleSparkle24, I am so please to hear you were able to take full advantage of what we have to offer here at 100 Fountain Spa. It sounds like a perfect day! I hope you treat yourself again soon. Thank you Vanessa Director of Spa...More

Reviewed 10 December 2016

This was our first time to this spa and hotel. What a treat it was! Amazing hotel and facilities. My husband and I got massages and used the outdoor hot springs it was amazing. The staff were great. Thank you to Diana and Sebastian for...More

Thank Fancylady03
Vanessa T, Manager at 100 Fountain Spa, responded to this reviewResponded 22 December 2016

Dear FancyLady03 Thank you for the "delightful" review. We are so lucky to have Diana and Sebastian on our all-star team here at 100 Fountain Spa. I am proud to work with such a terrific team of people who enjoy the hospitality business and truly...More

Reviewed 26 November 2016 via mobile

Great little spot! There were 5 women in my group and our services ranged from mani/pedi to reflexology and facials. We all enjoyed our time there and the quality of the sessions. I had an 80 minute facial. It was pretty good... not mind blowing,...More

Thank Kimberly H
Vanessa T, Manager at 100 Fountain Spa, responded to this reviewResponded 22 December 2016

Thank you so much for your review. I am pleased to hear that you and the girls enjoyed your time here. Our nail salon is the perfect setting for social groups. We hope you keep us in mind the next time the gals get together!...More

Reviewed 22 November 2016

The spa at this facility had the makings of something very nice....but the changeroom floors were so covered in hair that i couldn't find a place to step. I have never reviewed anything unfavourably but I felt I had to recommend to this spa to...More

Thank Mmm3_t
Vanessa T, Manager at 100 Fountain Spa, responded to this reviewResponded 24 November 2016

Thank you for sharing your concerns with us, we are always striving to improve with each feedback we receive. We will be sure to have our spa attendants and management team pay closer attention to sweeping and mopping the changing facilities and throughout the rest...More

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Ask a question
Questions & Answers
Stephanie L
24 October 2016|
Answer
Response from Vanessa T | Property representative |
Thanks for your question, we try to keep the outdoor pool open as long as possible. Last year we kept it open until November. It is heat to approximately 86 degrees. Children are welcome at the indoor saltwater pool... More
0
Votes
songaway
26 October 2015|
Answer
Response from Ryan M |
Good afternoon songaway and congratulation! Thank you for you inquiry. Our indoor pool is kept between 84 - 86 Fahrenheit or 30 degrees celsius. For you convenience and if you would like to book your massage, please feel... More
0
Votes