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Chocolate FX

Closed Now: 10:00 a.m. - 6:00 p.m.
Open today: 10:00 a.m. - 6:00 p.m.
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Chocolate FX
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Traveller Overview
  • Excellent63%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
About
A family run Chocolate Factory open 7 days a week for public tours with a retail store, samples, tastings and special events.
Closed Now
Hours Today: 10:00 a.m. - 6:00 p.m.
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Contact
335 Four Mile Creek Road | St. David's, Niagara-on-the-Lake, Ontario L0S 1P0, Canada
Website
+1 866-360-1660
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Most Helpful Positive Review
Reviewed August 7, 2014 via mobile

We had a free tour from hotel. We used it on 10 a.m. before hitting the road for or 11 hour roadtrip home. It was me my husband and two girls age 8 &16. We all enjoyed th 30 min tour and lots of free...More

2  Thank Paulette J
Most Helpful Critical Review
Reviewed July 25, 2014

About four days ago, we took our granddaughters, ages 16 and 8, to Chocolate FX and we were all so disappointed. No one asked if they could help us, the store was anything but busy, so we tried different samples, walked around a bit and...More

5  Thank LenLemenchick1309
Wilma O, Owner at Chocolate FX, responded to this reviewResponded July 27, 2014

We endeavor to make everyone's visit to Chocolate F/X enjoyable. I'm sorry that we did not meet your expectations. I would like to extend to you and your grandchildren an inside visit with an inside tour. I would like to have you and your grandchildren...More

Reviews (465)
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LanguageEnglish
278
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14
8
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All reviews free samples truffle chocolate covered strawberry free tour cocoa beans chocolate products factory tour hotel package our tour guide yummy treats great tour whole process niagara falls worth the trip great place to visit great selection wilma
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1 - 10 of 457 reviews
Reviewed 1 week ago

We stopped her during our travels in the area with our friends and children. They gave us a tour of the chocolate making process, the kids got some chocolate samples (Loonie shaped chocolate lollipops), and they have a sampling bar in the retail store as...More

1  Thank Tonya C
Reviewed 2 weeks ago

we went to the chocolate factory after a wedding, even though we were to late for the tour, we were giving one any ways. the staff there is amazing. the samples are yummy and the customer care they give is outstanding. will definalty be going...More

Thank cowbabe101
Reviewed October 5, 2018 via mobile

Special stop on wine tour. Lots of free samples.Soooooo good! A little pricey,but worth it! Check it out

Thank Punk75
Reviewed October 2, 2018

Our guide was excellent, the tour very nice , the samples were plentiful. Well worth the visit if you are in the area .

Thank jandathome
Reviewed September 29, 2018 via mobile

Our Travel club came here for a tour of the chocolate factory. Very interesting guide who explained the whole process of chocolate making. What was nice is we even were able to look at the workers doing their job in the factory. Just looking at...More

Thank retiredfrwork
Wilma O, Owner at Chocolate FX, responded to this reviewResponded September 30, 2018

Thank you for visiting our chocolate factory. We love having people come in to see our factory. We also have no control over what the government does in relation to hourly wages in Ontario. Our hourly wage was raised to $14.00/per hour on January 1,...More

Reviewed September 21, 2018

We got this tour from the Summer Lovin' Package offered with my stay at the Prince of Wales Hotel. And we were very disappointed that this was included in our package. We just felt that it didn't match the standards set by all the other...More

Thank AvalonReese
Wilma O, Owner at Chocolate FX, responded to this reviewResponded September 23, 2018

Thank you for your review we always aim to please our customers, I'm sorry we missed the mark. Our building has been here for 122 years it was established in the late 1800's and it was one of the first canneries in the area, it...More

Reviewed August 28, 2018 via mobile

Huge clean chocolate factory offering short tours on how chocolate is made and packaged. Free samples and lots of goodies to buy in the store. Friendly and helpful staff, lots of free parking and washrooms inside.

Thank momr2d2
Reviewed August 27, 2018 via mobile

Short tour but informative, its free so no complaints there, they also have samples that are really good

Thank deacharm
Reviewed August 20, 2018 via mobile

The tour here is short and sweet. They explain how the company was started and how the systems work in their plant to make the varieties of chocolate. They have a few pictures and the window into the factory but nothing else with the tour....More

Thank MackBuffalo
Reviewed August 12, 2018

I was driving by and I decided to check it out. Unfortunately, I missed the tours because it was late in the day. The retail store had a lot of unique products and they were very generous with the free samples. It's a great place...More

Thank Dave D
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Questions & Answers
Ask a question
sharadjuneja
February 9, 2018|
Answer
Response from Mullen89 |
About 15 minutes
1
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sharadjuneja
February 9, 2018|
AnswerShow all 2 answers
Response from Sue D | Reviewed this property |
Maybe 20 minutes.
0
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Medha S
December 18, 2017|
AnswerShow all 2 answers
Response from millsabout | Property representative |
You need to arrange your own transportation, please check with your hotel concierge for best directions. We have lots of free parking and your tour is a public guided tour; there is one every hour on the hour from 10am to... More
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