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Chocolate FX

Closed Now: 10:00 a.m. - 6:00 p.m.
Open today: 10:00 a.m. - 6:00 p.m.
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  • Excellent63%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
A family run Chocolate Factory open 7 days a week for public tours with a retail store, samples, tastings and special events.
Closed Now
Hours Today: 10:00 a.m. - 6:00 p.m.
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335 Four Mile Creek Road | St. David's, Niagara-on-the-Lake, Ontario L0S 1P0, Canada
+1 866-360-1660
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Reviews (465)
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All reviews free samples truffle chocolate covered strawberry free tour cocoa beans chocolate products factory tour hotel package our tour guide yummy treats great tour whole process niagara falls worth the trip great place to visit tasting bar great selection
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11 - 20 of 457 reviews
Reviewed August 12, 2018

I was driving by and I decided to check it out. Unfortunately, I missed the tours because it was late in the day. The retail store had a lot of unique products and they were very generous with the free samples. It's a great place...More

Date of experience: August 2018
Thank Dave D
Reviewed August 11, 2018 via mobile

Friends recommended we stop at Chocolate FX while in Niagara-On-The-Lake and I am happy I did. Upon arriving inside you are greeted by the aroma of fresh chocolate. They have samples set out and encourage you to try as many as you like. We fell...More

Date of experience: August 2018
Thank 518genep
Reviewed August 10, 2018

Had a lovely"Double Dipping" chocolate experience. The staff are very friendly and knowledgeable and everything chocolate covered is delicious. The chocolate quinoa puffs are a must!!

Date of experience: August 2018
Thank janette447
Reviewed July 5, 2018

The building is a 125 year old formerly a cannery building that has been substantially added on to. They now ship chocolates around the world. I had a coupon from a hotel for a free tour and a sample. Two buses showed up so I...More

Date of experience: July 2018
Thank MOrfitt2014
Reviewed July 2, 2018 via mobile

What a great place to visit if you are in the area. Very friendly staff. You can book a tour of the factory for free. All tours run on the hour. Very interesting to find out where chocolate comes from and how it's made. You...More

Date of experience: July 2018
Thank hemming2832
Reviewed June 26, 2018

We did the "tour" of this factory through our hotel package. The tour was much shorter than expected and was not too eye opening. The chocolate was good, however, I have trouble finding the uniqueness about it. Having worked in the chocolate industry, I have...More

Date of experience: June 2018
Thank JillofToronto
Reviewed June 21, 2018 via mobile

We just got back from a chocolate tour and tasting (through Groupon) with our 2.5 year old and 4.5 year old. They loved it, and we (parents) were entertained, too! They are located off of a fairly slow street, they have plenty of parking, and...More

Date of experience: June 2018
Thank Diana M
Reviewed June 13, 2018

Nice friendly people, generous samples...but this is no chocolate factory nor is the tour a factory tour. Being a business person and a lover of chocolate, within a couple of minutes of this tour I realized something fishy was going on. Hopefully I'm wrong but...More

Date of experience: June 2018
1  Thank Joshvideo
Wilma O, Owner at Chocolate FX, responded to this reviewResponded June 16, 2018

I'm really sorry that you feel you have been scammed. We are an artisan chocolate factory, and not a run of the mill type. We take chocolate to new norms by creating different tasting chocolates like our chocolate covered cherries, blueberries and spicy cashews. We...More

Reviewed May 30, 2018

We toured the Chocolate FX Factory during a recent visit to Niagara Falls. The staff is all very friendly and helpful. Enjoyed seeing how they create the sweet treats they sell on site and ship all over the world. Very informative. Loved the samples after...More

Date of experience: May 2018
1  Thank welikepalms
Reviewed May 24, 2018 via mobile

We took in the tour two weeks ago while in Niagara Falls on a family vacation. The staff were all very friendly and informative. We learnt a lot on the tour. A lot of chocolatey products available to purchase as well. Definitely worth checking out.

Date of experience: May 2018
Thank Vanessa B
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Questions & Answers
Ask a question
February 9, 2018|
Response from Mullen89 |
About 15 minutes
February 9, 2018|
AnswerShow all 2 answers
Response from P3369AUsued | Reviewed this property |
Maybe 20 minutes.
Medha S
December 18, 2017|
AnswerShow all 2 answers
Response from millsabout | Property representative |
You need to arrange your own transportation, please check with your hotel concierge for best directions. We have lots of free parking and your tour is a public guided tour; there is one every hour on the hour from 10am to... More