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Review Highlights
Fantastic facial

Had a wonderful facial. The SPA services are on point! The waiting area and treatment rooms are... read more

Reviewed 1 week ago
eb_trinity
,
Niagara-on-the-Lake, Canada
Therapeutic massage

This was my second visit 4 years apart with my adult (20- something) daughter. Sean was the... read more

Reviewed 2 weeks ago
Lynn M
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Traveller Overview
  • Excellent91%
  • Very good5%
  • Average1%
  • Poor0%
  • Terrible3%
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About
Experience the same commitment to exceptional quality and extraordinary service in the spa as you have in the hotel. Spa at 124 provides guests with an opportunity to truly unwind in a stylish and soothing surrounding. We stand behind an organic...more
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124 Queen Street | 124 on Queen Hotel & Spa, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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+1 855-988-4552
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1 - 10 of 93 reviews
Reviewed 1 week ago

Had a wonderful facial. The SPA services are on point! The waiting area and treatment rooms are very comfortable and welcoming. Erin, my therapist, was/is fantastic. She knows her products and is so attentive and kind. Thank you so much!.

Date of experience: January 2019
Thank eb_trinity
SStanley01, Manager at Spa at 124, responded to this reviewResponded 1 week ago

Thank you for sharing your experience, we are very blessed to have such great team members who truly enjoy their job. I will be certain to pass on your kind words to Erin and hope you will be back for another facial soon.

Reviewed 2 weeks ago

This was my second visit 4 years apart with my adult (20- something) daughter. Sean was the therapist both times. A fantastic 90 minute attentive, healing treatment, modified given my particular issues. A superb technique and excellent results. The best treatment by the best therapist,...More

Date of experience: January 2019
Thank Lynn M
SStanley01, Manager at Spa at 124, responded to this reviewResponded 1 week ago

Oh how wonderful that after 4 years you reconnected with your original therapist, thank you for sharing this experience with us! Sean works hard to really customize your massage experience to tackle and address your individual needs. We are so pleased your second visit was...More

Reviewed 2 weeks ago via mobile

The pedicures my daughter and I had today were the best we've had here and perhaps anywhere. Brittney and Printi were thorough, gentle and took their time. We felt relaxed and pampered. The foot massage was wonderful. Thank you.

Date of experience: January 2019
Thank AndresMacL
SStanley01, Manager at Spa at 124, responded to this reviewResponded 2 weeks ago

Thank you for your kind review of your experience with our pedicure service and therapists. I do hope you will both return to us again soon for more special pampering.

Reviewed 3 weeks ago via mobile

I called here Dec 28 and asked to make two appointments for Dec 31 for massages. The person I spoke to on the phone was less than competent and it took a while to actually create the booking ...a lot of back and forth and...More

Date of experience: December 2018
Thank Sarah G
SStanley01, Manager at Spa at 124, responded to this reviewResponded 2 weeks ago

I sincerely apologize for the obvious miscommunications during the booking procedure, this is certainly not our usual standard of service. Thank you for taking the time to bring this to our attention. Please could you contact me directly, either via email or by phone at...More

Reviewed December 7, 2018

I came here last year for the earl grey special they had going on. I informed the Esthetician of my aloe allergy and she was very accommodating! The experience was nice, it included a massage and back facial as well as a manicure. The nail...More

Date of experience: January 2018
Thank 840roseo
SStanley01, Manager at Spa at 124, responded to this reviewResponded December 12, 2018

Thank you for your kind comments and for you honesty. Our polish is a more natural brand, low on its chemical content, but it does usually last a lot longer than a day. This was an unfortunate experience so please feel free to contact me...More

Reviewed December 5, 2018 via mobile

The staff at 124 Queen Street are so friendy & make you feel pampered the moment you arrive. From beginning to end this was by far one of the Best Facials I have ever received. Printi, my esthetician was so professional & knowledgable on the...More

Date of experience: December 2018
Thank Coco56_12
SStanley01, Manager at Spa at 124, responded to this reviewResponded December 12, 2018

I will certainly be passing along your kind comments to Printi, she is a great esthetician and a valued member of the team. We look forward to you returning soon and trying more of our services.

Reviewed November 10, 2018 via mobile

I enjoyed a relaxing facial at the spa. Very clean, professional staff and calm, quiet spa. Two thumbs up!

Date of experience: November 2018
Thank Kusia1
SStanley01, Manager at Spa at 124, responded to this reviewResponded December 12, 2018

Thank you for your kind review and the thumbs up! We hope you take the time to treat yourself again and return to us soon for another facial.

Reviewed October 28, 2018 via mobile

Love this place! Another relaxing day at this wonderful spa. Friendly and knowledgeable staff and an amazing atmosphere! Can’t wait to return!More

Date of experience: October 2018
Thank Christine M
SStanley01, Manager at Spa at 124, responded to this reviewResponded October 31, 2018

So pleased to hear you enjoyed a body wrap service with us, they really are an underrated treatment. Once you have one its hard to go back to just a scrub, facial or massage when you can have it all in one visit! I will...More

Reviewed October 10, 2018 via mobile

Ashley is AMAZING!!! If you’re visiting NOTL do yourself a favour and have a relaxation massage ❤️👍More

Date of experience: October 2018
Thank kim b
Sarah S, Manager at Spa at 124, responded to this reviewResponded October 12, 2018

Thank you Kim, for your heartfelt review. Ashley Lane will be thrilled to hear you enjoyed her relaxation massage. We are very lucky to have so many great staff members at the Spa who truly love what they do, as they are an integral part...More

Reviewed September 30, 2018

An out-of-province friend and I went to the Spa at 124 in Niagara on the Lake for some R and R. We were not disappointed. We both had massages with RMT's and personal facials. The staff were courteous, knowledgeable, friendly and great at what they...More

Date of experience: September 2018
Thank Sandy H
Sarah S, Manager at Spa at 124, responded to this reviewResponded October 12, 2018

Thank you for taking the time to review our spa, we are so happy you and your friend enjoyed your visit. Eminence offers a fabulous range of skincare products that allows our therapists to really customize your facial experience. I do hope you both can...More

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