Aspire Lounge

Aspire Lounge

Aspire Lounge
2.5
4:00 AM - 9:00 PM
Monday
4:00 AM - 9:00 PM
Tuesday
4:00 AM - 9:00 PM
Wednesday
4:00 AM - 9:00 PM
Thursday
4:00 AM - 9:00 PM
Friday
4:00 AM - 9:00 PM
Saturday
4:00 AM - 9:00 PM
Sunday
4:00 AM - 9:00 PM
About
Duration: 2-3 hours
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The area
Address
1000 Airport Parkway Private Ottawa International Airport, Ottawa, Ontario K1V 9B4 Canada
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


2.5
2.5 of 5 bubbles14 reviews
Excellent
3
Very good
1
Average
1
Poor
3
Terrible
6

SaskTraveller55
Saskatoon, Canada34 contributions
2.0 of 5 bubbles
Dec 2022 • Solo
Very disappointed by the Ottawa Aspire lounge. I was told at the counter the on-line prices are incorrect, that they are US Dollars(??) With my 'dicount' I ended up paying just over $50 Cdn.
There is only 1 bathroom open (the 2nd one was locked for the rest of the evening) and there are no showers. I've generally only experienced the Premiere Lounges and Maple Leaf Lounges so was very disappointed with what I received for what I paid.
Written December 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

M V
Ottawa, Canada23 contributions
2.0 of 5 bubbles
Aug 2022 • Solo
I had a couple of hours wait time for my flight, so decided to use my Visa Premium Lounge Voucher at the Ottawa airport lounge. Since it closed at 6:00 pm, I figure I could get a nice hot meal; relax and have a drink. Well, not to be. It was 4:30 pm, but unfortunately, there was only leftover spoonfuls of dry rice and veg type curry mix. While I was in the lounge until closing time, there was no refill of food trays or the dessert or salad. Nada! Dishes everywhere, no cutlery around, hardly any beverages and overall messy…really messy. The one employee that I saw was working very hard trying to keep up; but he could not. The lounge was full. Service level of the organization is poor and to me unacceptable which unfortunately fits in with the chaos that is happening within the aviation industry at this time.
Written August 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Margret2014
Ottawa, Canada25 contributions
3.0 of 5 bubbles
Apr 2023 • Couples
The lounge is great but it closes at 6pm. This is typical of Ottawa who aspires to be a big city but remains a village. Travellers need a lounge to be available longer, minimum 10pm or even longer. It must be the only lounge in the airport to close at 6pm. Very very disappointed
Written April 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Genevieve61
Ottawa, Canada158 contributions
1.0 of 5 bubbles
May 2022 • Business
Complicated process to check in! Honestly it seemed like slowest employee ever, taking 5 minutes per person to check people in so maybe only good if you have a ton of time to wait.

No clue what cards give you access. My Priority Pass did not scan so he would not let me in even if it says on the card that it expires in 3 months, there was a sign saying I could use my Capital One. MC… but hahaha at $32 per person it is likely same price as anyone and only worth it for a long wait.

Still trying to figure out how to get access but often lt is closed when I walk by. It is right next to gates for commuters so it should be easy to go in for 30 minutes.
Written June 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Taylor J
Sydney, Australia2 contributions
1.0 of 5 bubbles
Jun 2024 • Solo
About the worst fears of lounges with otherwise positive reviews realized... My spouse was travelling alone out of Ottawa to visit me. I travelled early to attend a memorial. She spent 2 hours on transit (because normally I drive). She gets to the lounge 20 minutes before close. Staff was already clearing food and drinks. What was left was a continued rush. No lounge time or relaxation of any sort. Just more hustle and bustle. The food she did find was horrible. She felt she ate something wrong. She felt sick right away. She was able to find some nuts. Otherwise, no soft drinks, no cans of any type, no glasses for wine. No pre-packaged muffins or other things of any kind just grab and get out of there. She was forced to take awful food and deal with the horrible staff clearing everything she might want to still take. What a terrible thing. Sounds like they need to get rid of the staff and start fresh.
Written June 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Denis B
Ottawa, Canada10 contributions
5.0 of 5 bubbles
Nov 2021
First time in the new Aspire lounge in Ottawa and it's fantastic!! Great furniture, lighting, plugs for charging phones, etc. The staff are excellent!! Well greeted and explained what was available. Took our food and drink orders right away and we didn't wait more than 5 minutes. They came back and got us more champagne without us having to ask. Very attentive. Can't wait to come back!!
Written November 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Greg M
1 contribution
1.0 of 5 bubbles
Dec 2024 • Solo
Booked wrong date in error. Attended lounge and they could not refund it. No option online. Called no answer Tried to send email error 404. Place is bush league. Horrible customer service. Out $54. Thx Asipre lounge Ottawa
Written December 21, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mike B
San Francisco, CA143 contributions
5.0 of 5 bubbles
Dec 2023 • Solo
My first time to use my Priority Pass and this location never failed me. The Front desk counter Christine and Harmon was at the counter welcomed me with a great smile. Great information being given to me. The Decor is very Modern. Food choices are awesome. Clean and well maintained. Harmon and Christine dont ack only as a great receptionist but they clean my plate soon as im done. Christine constantly check the food are and bar to be well stock.. Their bathroom was bit too. Wheelchair friendly bathroom. Overall this is great time to chill before you board your flight.
Written December 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RNPapp
Airdrie, Canada113 contributions
2.0 of 5 bubbles
Oct 2021 • Couples
Beautiful lounge but amazingly incompetent staff. Reasonably friendly but confused and slow. More staff then customers but 45 minutes for a cup of fruit salad? Unsure what they have, missed orders?
There’s only 4 guests in the lounge 4 staff. Maybe they just don’t care.
Written October 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SLH
St. John's, Canada313 contributions
4.0 of 5 bubbles
Nov 2022
One of the nicer lounges I've been to in a while. Staff were friendly. Food was meh, some sort of Indian dish, Mac and cheese, some greens, bagels etc. Some squares and yogurt fruit cups of dessert. It was self service booze, decent Prosecco and OJ so I had mimosas. The space is modern and comfortable, nice and open. Oddly only one bathroom available. And they lounge had poor hours I don't think they put out fresh food after maybe 730? But I liked it none the less. I didn't notice the coffee selection. Lots of juices.
Written December 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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ASPIRE LOUNGE - All You MUST Know Before You Go (2025)

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