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Address: 26 Castlefrank Rd | Ottawa, Ottawa, Ontario K2L 4B4, Canada
Phone Number:
+1 613-836-5913
Website
Today
08:30 - 20:00
Open now
See all hours
Hours:
Sun 09:30 - 17:00
Mon 08:30 - 18:00
Tue - Fri 08:30 - 20:00
Sat 08:00 - 18:00
Description:

The SPA Day Retreat in Ottawa, ON. offers premier Aesthetics, Hair and RMT...

The SPA Day Retreat in Ottawa, ON. offers premier Aesthetics, Hair and RMT services, with numerous lounge areas, outdoor patios and complimentary beverages. Well suited to accommodate group bookings, with an expansive capacity to attract the corporate market for day retreats, and teambuilding events accompanied along with beauty, tranquility and blissful ambience. We specialize in catering to bridal parties to help create a very special day. Delectable in-house catering is available to complete your SPA experience.

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TripAdvisor Reviewer Highlights

Read all 65 reviews
Visitor rating
  • 29
    Excellent
  • 11
    Very good
  • 5
    Average
  • 9
    Poor
  • 11
    Terrible
a bit pricey and services only average

I have been here several times over the years for different services. I'm continually unimpressed. It's just okay. I don't always find the welcome very warm at the front desk. The... read more

Reviewed 1 January 2017
CdnFullofWanderlust
,
Ottawa, Canada
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65 Reviews from our TripAdvisor Community

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Showing 65: English reviews
1 review
Reviewed 4 days ago NEW via mobile

I'm so disappointed that the Spa Day Retreat no longer has free wifi. This was a convenience that helped during long wait times. I could read, get caught up on email and do other work as I waited. In this current climate of e-connectedness I hope that they consider busy working professionals and bring the wifi back.

Helpful?
Thank Patricia L
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 23 January 2017 via mobile

My friend and I had pedicures at this spa last summer. Firstly, there was no base coat applied to our nails. Halfway through the pedicure and prior to the wax application, we were asked to move our feet to the side of the chair to empty and clean out the basin. So there we were - feet hanging mid air... More 

Helpful?
1 Thank Marilyn W
Ottawa, Canada
Level Contributor
23 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 1 January 2017

I have been here several times over the years for different services. I'm continually unimpressed. It's just okay. I don't always find the welcome very warm at the front desk. The prices are quite high. I found the quality of the sugaring services to be average at best, as well as the manicures and pedicures (nail polish put on very... More 

Helpful?
2 Thank CdnFullofWanderlust
Ottawa, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 9 December 2016

I don't think I ever write reviews but this has been on my mind for a while so ....here goes! I have been seeing Izabela for facials for about three years now and just wanted to mention how wonderful she is! I have had a few facials here and there over the years but never been completely happy - or... More 

Helpful?
Thank CatJill
Ottawa, Canada
Level Contributor
119 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
Reviewed 20 November 2016 via mobile

My husband and I recently treated our office staff to a morning at the SPA. Every year, we choose a Spa to treat our hardworking staff of 10, to celebrate the upcoming season Erika, the Spa Co-Ordinator, did an excellent job working out the schedules for 11 people with 2 treatments each.... Not an easy task. She took on the... More 

Helpful?
Thank TammyH222
Ottawa, Canada
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 1 October 2016

So disappointing, my daughter and I thought we would step up our mani-pedi experience as a treat and head to the Spa. Started off ok, however my daughter's toes were a mess, polish all over the cuticles, Polish bubbled, toenails were shaped so oddly. Very limited color selection. The mani was even worse, she ended up having them take the... More 

Helpful?
4 Thank Julie R
Ottawa, Canada
Level Contributor
58 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
Reviewed 8 August 2016

I've given this place too many chances and I'm officially done. This evening, I went for a relaxation massage where I was told midway through, that they were out of the regular slippery gel and instead were using a thick paste type of body cream. My body is absolutely raw and I had to ask her to stop as I... More 

Helpful?
3 Thank lisalisa114
Ottawa, Canada
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 20 June 2016

i have been going here for several years for pedicures and other services. I used to look forward to the amazing services and great experience. However, they have made some changes that are making me reconsider...they now 'clean' the pedicure station while you are still in the midst of your service!! The nail polish that they have switched to is... More 

Helpful?
2 Thank pbradley111
Ottawa, Canada
Level Contributor
47 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
Reviewed 18 April 2016

I and two friends went on a Friday afternoon and had a great time. I had a massage, scrub and pedicure with three different providers. One thing that impressed us was how the providers was so consistent in their service delivery - they asked the clients the same questions, the cleaned their stations in exactly the same way. It was... More 

Helpful?
Thank RunyHuny
Ottawa, Ontario Canada
Level Contributor
47 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 22 February 2016

Every thing is great . But no elevators too many stairs . So sad as I had to stop going there because of that . Also other clients I know was the same problem . That does not take away from the Spa just lovely . The home the enviroment. Everything .

Helpful?
Thank patricialafleur384

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