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Au Naturel Spa at Brookstreet

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Address: 525 Legget Dr | Brookstreet Hotel, Ottawa, Ontario K2K 2W2, Canada
Phone Number:
+1 613-271-3393
Website
Today
09:00 - 18:00
Closed now
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Hours:
Mon 10:00 - 17:00
Tue - Thu 10:00 - 21:00
Fri 09:00 - 21:00
Sat - Sun 09:00 - 18:00
Description:

Pause for a moment, breathe deeply and reconnect with your inner self. Our...

Pause for a moment, breathe deeply and reconnect with your inner self. Our team is focused on your well-being and believes in sharing its knowledge. Au Naturel Spa offers a range of innovative spa services including uniquely tailored massages, facials, body treatments, manicures and pedicures, as well as the restorative properties of water with Vichy, which are intrinsic parts of the spa experience.

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TripAdvisor Reviewer Highlights

Read all 12 reviews
Visitor rating
  • 6
    Excellent
  • 3
    Very good
  • 2
    Average
  • 0
    Poor
  • 0
    Terrible
Amazing full service spa !

Can't say enough good things about this spa . I have frequented it for years with friends and family and love the atmosphere and quality service . Robes and slippers are plush and... read more

5 of 5 bubblesReviewed 20 October 2016
Najette O
via mobile
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12 Reviews from our TripAdvisor Community

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Showing 11: English reviews
1 review
5 of 5 bubbles Reviewed 20 October 2016 via mobile

Can't say enough good things about this spa . I have frequented it for years with friends and family and love the atmosphere and quality service . Robes and slippers are plush and comfy . Client service is amazing , specifically Jackie ! We love seeing her whenever we visit and she always finds ways to go above and beyond... More 

Helpful?
Thank Najette O
Patrice B, General Manager at Au Naturel Spa at Brookstreet, responded to this review

Dear Najette O Thank you for your review and I am so glad that you enjoy your experiences at Au Natural Spa. I will pass your review onto the team and we look forward to welcoming you back again soon. More 

Ontario
Level Contributor
33 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 121 helpful votes
4 of 5 bubbles Reviewed 14 August 2016

I like that you can have a quick manicure and pedicure, a little less expensive and less time. Some people like the longer time, but I don't. I don't like that you don't see your bill, just the bottom line with taxes included. Hard to figure out the tip, whether or not the tip option includes taxes etc. Also, they... More 

Helpful?
1 Thank travelmum
Patrice B, General Manager at Au Naturel Spa at Brookstreet, responded to this review

Dear travelmum Thank you for your review and I am glad that you enjoyed your experience overall. I will look into your feedback with our spa manager, as I am slightly confused as our spa bills do have a break down of services and tax on them? Our partner should also have mentioned that the flip flops are an extra... More 

Ottawa, Canada
Level Contributor
153 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed 16 July 2016

This is NOT A SPA. It is a place within the Brookstreet Hotel that offers aesthetic services. They offer access to the gym, indoor-outdoor pool, hot tub. The 'quiet' area is small with uncomfortable loungers. It is not 'quiet' as it is squished at the end of the hall. The robes have long since past their 'fluffiness' and are large... More 

Helpful?
Thank abkw231
Patrice B, General Manager at Au Naturel Spa at Brookstreet, responded to this review

Dear abkw231 Thank you for your review and I am sorry that we did not meet your expectations, however I am glad that you enjoyed your massage. I am slightly confused regarding your comments as we are a full service spa with many innovative treatments as well as 13 treatment rooms? I don hope that we can welcome you back... More 

Ottawa
Level Contributor
67 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 14 September 2015

I pretty much go to Au Naturel exclusively now because the service is hard to beat. I have had everything from their facials to their manicures to massages and wraps. I request gift cards to the spa for my birthday and for Mother's Day and book myself in for a day of relaxation. The staff is incredible and if you... More 

Helpful?
Thank erininwanderland
Patrice B, General Manager at Au Naturel Spa at Brookstreet, responded to this review

Dear erinwonderland Thank you for your review and am glad that you keep coming back to Au Naturel Spa we love having you here! We look forward to your next visit. More 

Ottawa, Ontario, Canada
Level Contributor
44 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 18 July 2015 via mobile

Was there for a Saturday morning 9:00 a.m massage from Adam, amazing - thank you. Took advantage of the hot tub and sauna afterwards - great way to start the day! Facilities are beautiful, staff are professional and friendly. I continue to go back and I do recommend.

Helpful?
Thank KathinOtt
Patrice B, General Manager at Au Naturel Spa at Brookstreet, responded to this review

Dear KathinOtt Thank you for your review and I am glad that you had a good time. We look forward to seeing you again soon. More 

Ottawa
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 July 2015

Nice spa, always very quiet and relaxing. With a spa service you get access to the gym and pool (indoor and outdoor) areas. It is expensive but the service is very good.

Helpful?
Thank familyoffourOttawa
Patrice B, General Manager at Au Naturel Spa at Brookstreet, responded to this review

Dear familyoffourOttawa, Thank you for reviewing your time at Au Naturel Spa. We are delighted to read that you enjoyed your visits and look forward to welcoming you back! More 

Washington DC, District of Columbia
Level Contributor
350 reviews
102 attraction reviews
common_n_attraction_reviews_1bd8 181 helpful votes
3 of 5 bubbles Reviewed 3 November 2014

We went for a couple’s massage: great setting and ambiance. Both masseuses took the time to ask what type of massage, how deep, and what to focus on. We were satisfied with the quality of the massage, but would have preferred a more precise/athletic massage. Refreshments served, quiet relaxing/waiting room. Bathrobes included. Change rooms have programmable lockers and all amenities... More 

Helpful?
Thank MarySL00
Brookstreet, Public Relations Manager at Au Naturel Spa at Brookstreet, responded to this review

Dear MarySL00, Thank you for visiting Au Naturel Spa and for taking the time to review your experience. We are delighted that you enjoyed your couples massage, the refreshments and access to our pools, saunas and whirlpools. Please come and visit again sometime soon! More 

Ottawa, Canada
Level Contributor
114 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 18 October 2014

We have been enjoying this SPA for about 10 years now. We have observed changes over the years but the one thing that has never changed is the level of service. My husband and I had massages and they were so great and relaxing. Then we enjoyed facials. The facials they provide are awesome. My skin feels wonderful and clean.... More 

Helpful?
Thank TammyH222
Brookstreet, Public Relations Manager at Au Naturel Spa at Brookstreet, responded to this review

Dear TammyH222, Thank you for your loyalty over the past ten years and for taking the time to review your recent visit to Au Naturel Spa. We are delighted to hear that you enjoyed your rainy Saturday of pure bliss—with massages, facials and our celebratory macaroons. We look forward to your next visit. More 

Ottawa, Canada
Level Contributor
29 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 13 September 2014 via mobile

My wife and I had a couples massage at Au Naturel Spa for our 30th Anniversary. It was my first time ever getting a massage at a spa and so wasn't sure whether I would enjoy the appointment or not. We arrived a few minutes before our massage and were offered robes if we wished to change - we did!... More 

Helpful?
1 Thank Paul K
Brookstreet, Public Relations Manager at Au Naturel Spa at Brookstreet, responded to this review

Dear Paul K, A couple’s massage in celebration of your 30th Anniversary? We thank you for choosing Au Naturel Spa and wish you and your wife a happy anniversary! We are thrilled to read that you both enjoyed your experience from start to finish and look forward to welcoming you back for more. More 

Ottawa, Canada
Level Contributor
34 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 May 2014

My friend and I booked last minute at this spa for a body massage and we were pleasantly surprised to find this gem in this area which is mostly office building. Great services and we left there very content and relaxed of course.!! People working in Kanata are quite lucky!

Helpful?
Thank nanswer
Brookstreet, Public Relations Manager at Au Naturel Spa at Brookstreet, responded to this review

Dear nanswer, Thank you for choosing Au Naturel Spa and for taking the time to review your experience back in May. We are delighted that you and your friend came across this hidden gem in Ottawa’s West End. Now that you’ve found us, please come and visit again sometime soon! More 

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