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Au Naturel Spa at Brookstreet

525 Legget Dr | Brookstreet Hotel, Ottawa, Ontario K2K 2W2, Canada
+1 613-271-3393
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Review Highlights
"Me" day at the spa

I have been to many spas in the city but the Brookstreet is my absolute favorite. The facials here... read more

Reviewed 1 week ago
mclarke100
,
Ottawa, Canada
Spa day with mom

I’ve been to Brookstreet numerous times and sometimes the service is great while other times I’ve... read more

Reviewed 1 week ago
Lovebeachvacations15
via mobile
Read all 24 reviews
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Overview
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Pause for a moment, breathe deeply and reconnect with your inner self. Our team is focused on your well-being and believes in sharing its knowledge. Au Naturel Spa offers a range of innovative spa services including uniquely tailored massages, facials, body treatments, manicures and pedicures, as well as the restorative properties of water with Vichy, which are intrinsic parts of the spa experience.
  • Excellent72%
  • Very good12%
  • Average12%
  • Poor0%
  • Terrible4%
Travellers talk about
Open Now
All hours
Hours Today: 9:00 AM - 9:00 PM
LOCATION
525 Legget Dr | Brookstreet Hotel, Ottawa, Ontario K2K 2W2, Canada
CONTACT
Website
+1 613-271-3393
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Reviews (24)
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1 - 10 of 23 reviews

Reviewed 1 week ago

I have been to many spas in the city but the Brookstreet is my absolute favorite. The facials here are second to none and I love the products that they use (Comfort Zone and Alumier). I have very sensitive skin and the facial is always...More

Thank mclarke100
Brookstreet, Director of Rooms Division & Leisure Services at Au Naturel Spa at Brookstreet, responded to this reviewResponded 4 days ago

Dear mclarke100, We are so pleased to hear that you enjoyed your 'Me day" at Au Naturel Spa - and that you have named us your absolute favorite. Your comments truly made the day of our Spa Partners - so thanks so much for sharing...More

Reviewed 1 week ago via mobile

I’ve been to Brookstreet numerous times and sometimes the service is great while other times I’ve been quite disappointed. The services are quite expensive, so I always expect above bar services when I go there. My mom and I recently went for massages, facials and...More

Thank Lovebeachvacations15
Brookstreet, Director of Rooms Division & Leisure Services at Au Naturel Spa at Brookstreet, responded to this reviewResponded 4 days ago

Dear Lovebeachvacations15, Thank you for sharing your feedback on your recent spa visit with us. Please accept my apologies for our team not delivering to you the experience you expected. I have passed along your comments to our Spa Manager so that he may follow...More

Reviewed 3 weeks ago

Clean, calming, wonderful atmosphere. My esthetician, Marianne, was wonderful. By far the very best mani-pedi I have ever had. I will definitely come back !

Thank Julie A
Brookstreet, Director of Rooms Division & Leisure Services at Au Naturel Spa at Brookstreet, responded to this reviewResponded 3 weeks ago

Dear Julie A, Wow! Thanks for sharing this. I have passed along your wonderful comment to our Spa Manager so that he can share this feedback with Marianne. Warmly, Jenna MacLeod Director of Rooms Division & Leisure Services

Reviewed 4 weeks ago via mobile

I have visited the spa multiple times now. Very clean and professional services offered as well as lovely facility. Staff are very friendly and do a great job.

Thank Layne B
Brookstreet, Director of Rooms Division & Leisure Services at Au Naturel Spa at Brookstreet, responded to this reviewResponded 3 weeks ago

Dear Layne B, Thank you for sharing your feedback on Au Naturel Spa. We are happy to hear that you are already a returning guest - we look forward to seeing you again soon. Warmly, Jenna MacLeod Director of Rooms Division & Leisure Services

Reviewed 19 October 2017

I needed a Spa day so bad. I just moved to Ottawa and decided to book at Au Naturel Spa based on the reviews and the extensive list of services they have to choose from. I am glad I did. The staff was so nurturing...More

Thank marilanca
Brookstreet, Director of Rooms Division & Leisure Services at Au Naturel Spa at Brookstreet, responded to this reviewResponded 5 weeks ago

Dear marilanca, We are so happy to hear that you had an amazing day at Au Naturel Spa! We are very thankful that you took the time to share this wonderful feedback and glad to hear that you left the spa feeling rejuvenated - that...More

Reviewed 16 October 2017

I have been to see Nadia multiple times now for Aesthetic treatments and she is extremely talented! She always customizes my service and provides great recommendations. The team at Au Naturel is dedicated to making sure your Spa Experience goes above and beyond expectations! Perfect...More

Thank SpaObsessed
Brookstreet, Director of Rooms Division & Leisure Services at Au Naturel Spa at Brookstreet, responded to this reviewResponded 17 October 2017

Dear SpaObsessed, Thanks for this incredible review! We have already passed along these wonderful comments to the team. We really appreciate you recommending Au Natural Spa. We look forward to seeing you again soon. Warmly, Jenna MacLeod Director of Rooms Division & Leisure Services

Reviewed 15 October 2017

I dont have to travel far to enjoy a relaxing, pampering spa day. Staff is amazing, overall friendly atmosphere. Clean and apprpriately designed change room. Massage experience was superb, professional, well trained therapist, client is well draped. Will definitely be back!More

Thank docanna2017
Brookstreet, Director of Rooms Division & Leisure Services at Au Naturel Spa at Brookstreet, responded to this reviewResponded 16 October 2017

Dear docanna2017, Wow! Thanks so much for sharing this wonderful comment about Au Naturel Spa at Brookstreet Hotel and for your pleasant comments about Amanda. We really appreciate it! Looking forward to seeing you again soon. Warmly, Jenna MacLeod Director of Rooms Division & Leisure...More

Reviewed 4 October 2017

Change rooms, robes and slippers, comfy chairs with drinks in the 'waiting' room, showers (although the jets were a bit brutal), and really good registered massage therapists. I've been a few times and each one has been different but excellent. I could have used the...More

Thank doctor_kj
Brookstreet, Director of Rooms Division & Leisure Services at Au Naturel Spa at Brookstreet, responded to this reviewResponded 13 October 2017

Dear doctor_kj, Thank you for sharing your feedback on your recent experience with us at the Au Naturel Spa. We very much appreciate you sharing your comments. We look forward to welcoming you back soon. Warmly, Jenna MacLeod Director of Rooms Division & Leisure Services

Reviewed 23 August 2017 via mobile

Excellent massage...best location in Kanata.... Been here several times for pedicure and manicure. The Brookstreet Hotel is one of the very best in the Ottawa area.More

Thank bernieone
Brookstreet, Director of Rooms Division & Leisure Services at Au Naturel Spa at Brookstreet, responded to this reviewResponded 13 October 2017

Dear bernieone. Thanks for sharing your review of Au Naturel Spa at Brookstreet Hotel. We are so happy to hear that you were completely satisfied with your message. We look forward to seeing you again soon. Warmly, Jenna MacLeod Director of Rooms Division & Leisure...More

Reviewed 1 March 2017

I should have written before. I've been to the Au Naturel Spa 5 times in the last year. I love the inclusion of the pools, gym and hot tub if you choose. The ladies locker rooms have easy to use lockers, 2 full showers with...More

Thank Cynthia L
Patrice B, General Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 23 March 2017

Dear Cynthia Thank you for your review and we are so glad that you enjoy your visits and treatments at Au Naturel Spa. We look forward to welcoming you back on your next visit.

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