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Jigsaw Escape Rooms

Closed Now: 10:45 a.m. - 10:30 p.m.
Open today: 10:45 a.m. - 10:30 p.m.
Review Highlights
Girl's getaway

Pre-university outing. Looking for some activities to do as a group. This option was perfect. All... read more

Review collected in partnership with this attraction

Reviewed 1 week ago
Family Fun Before Back to School

Staff were great, very informative and attentive. Place looked great, terrific ambience! Room... read more

Reviewed 3 weeks ago
Ottawa, Canada
Read all 187 reviews
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Traveller Overview
  • Excellent84%
  • Very good14%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“the study”(25 reviews)
“heist room”(5 reviews)
“a lot of fun”(12 reviews)
You’re locked in a room for 45 minutes during a high-stakes scenario. You will find a series of challenging puzzles that you must solve to find the escape key. Hints and clues are provided to help you and your team solve the puzzles and make your...more
Closed Now
Hours Today: 10:45 a.m. - 10:30 p.m.
See all hours
Suggested duration: 1-2 hours
12 ByWard Market Square | unit 2, beside Zak's Diner, Ottawa, Ontario K1N 5P6, Canada
+1 613-422-6542
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Reviews (187)
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All reviewsthe studyheist rooma lot of funthree roomscastle roomteam building experiencefun factorsuitable for familiesgiving awaywalkie talkiechallenging puzzlesgreat roomawesome experiencesuper fungreat outingottawa areabyward market
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1 - 10 of 183 reviews
Reviewed 1 week ago

Pre-university outing. Looking for some activities to do as a group. This option was perfect. All could get involved. Love escape rooms and will definitely be back.

Review collected in partnership with this attraction
Thank Passenger93995
Reviewed 3 weeks ago

Staff were great, very informative and attentive. Place looked great, terrific ambience! Room was great and had a blast solving it and getting out with 6 seconds to spare! Been to several different types of escape rooms and would not hesitate to recommend Jigsaw Escape...More

Thank leaffan7474
Reviewed 4 weeks ago

My three friends had I had a great time at Jigsaw Escape Rooms. Before we went in, there were games we could play as we waited. It was really fun. We did the Cabin escape room and it was such a good time! The time...More

Thank jennacarter
Reviewed August 20, 2018

Wasn’t sure if it was going to be ok for kids, but the Castle was a blast for the whole family! Nothing spooky or scary, but the experience definitely captured the imaginations of old and young alike. Challenging puzzles with great use of technology. Friendly...More

Thank dmPlantage
Reviewed August 16, 2018 via mobile

Enjoyed “the Castle”. Was well done. Clue progression could be tweaked a little bit but we all had fun, which is all that really matters and we did manage to escape!

Thank GriffindorOtt
Reviewed August 13, 2018 via mobile

Great location in the heart of Ottawa’s market Clean, very nice, organized, air conditioned facility Friendly staff

Thank Jennifer C
Reviewed August 10, 2018

We did the Castle quest and had a great time. Puzzles were challenging, but all made sense in the end.

1  Thank marikomcdonald
Reviewed July 26, 2018

Little underwhelmed with our escape. We managed to escape with 8 minutes remaining but there was no one there to let us know we escaped and then people really didn't seem to care that we escaped and took no time to talk to us which...More

1  Thank It's Just M
JigsawEscape, Owner at Jigsaw Escape Rooms, responded to this reviewResponded August 13, 2018

Hey M, Thank you for the feedback on your experience at Jigsaw Escape Rooms and congratulations on your escape! We are very happy that you enjoyed the room and also apologize for what was lacking on the customer service side of the experience. The staff...More

Reviewed July 24, 2018

Normally they want reservations, but we dropped in on a Friday morning and they were very accommodating. We went with the diamond heist room (wife didn't want anything too scary, lol) and it was a lot of fun. We were close to escaping but unfortunately...More

Thank Greg W
Reviewed July 17, 2018

Five of us did the Castle room and although we did not escape in the allotted time, we enjoyed the room. Variety of clues and challenges and more technology used in opening boxes etc. than we have found in other rooms which made it fun....More

Thank nextportofcall
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Questions & Answers
Ask a question
July 14, 2016|
AnswerShow all 2 answers
Response from GriffindorOtt | Reviewed this property |
I am fairly certain I saw an elevator. Your best bet is to email them and ask about this and which room would best suit the physical limitations. We did the Castle room which you probably want to avoid. Otherwise you will... More
Halima A
July 21, 2015|
Response from JigsawEscape | Property representative |
The minimum age to participate is 18 without the consent of a parent or guardian. Based on the difficulty level of the rooms, one would have to be approximately 15 years old and participate with a group to advance through... More
Megan W
July 7, 2015|
Response from JigsawEscape | Property representative |
Hi, It is possible you may be paired with 2 other people. We want you all to succeed. The more people in your group, the higher your chance for success!