Jigsaw Escape Rooms
Jigsaw Escape Rooms
4.8
10:45 AM - 11:00 PM
Monday
10:45 AM - 11:00 PM
Tuesday
10:45 AM - 11:00 PM
Wednesday
10:45 AM - 11:00 PM
Thursday
10:45 AM - 11:00 PM
Friday
10:45 AM - 11:00 PM
Saturday
10:45 AM - 11:00 PM
Sunday
10:45 AM - 11:00 PM
About
Your group will be placed in a high-stakes scenario and locked in a room for 60 minutes. You will find a series of fun, yet challenging puzzles that you must solve together in order to escape. Hints and clues are provided to help you and your team solve the puzzles and make your escape. You will have to use your wits, creativity, and team-work to make your way out of the room. See if you have what it takes to escape!
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.8
240 reviews
Excellent
199
Very good
35
Average
3
Poor
1
Terrible
2
Rosa D
Ottawa, Canada2 contributions
Dec 2021 • Family
What an amazing experience!!
Highly recommend - I’ve done 2 different rooms and I’m excited to try the others. These escape rooms are so well crafted, and unique in comparison to others I have tried in the city and/or abroad.
Definitely a must try!!
For those that have concerns due to COVID (as I did - especially as I brought my kids along for the adventure), they have very strict cleaning protocols that included a thorough top to bottom sanitization of each and every game room after every session. They also ensure all participants are double vaxxed and have thoroughly used hand sanitized prior to entering the game room, which makes this a fun and safe outing to do even during the pandemic.
Thanks for offering such an entertaining experience by providing this hidden gem in the Byward Market that feels like a mini-escape from the current reality.
I will most definitely be back :)
Highly recommend - I’ve done 2 different rooms and I’m excited to try the others. These escape rooms are so well crafted, and unique in comparison to others I have tried in the city and/or abroad.
Definitely a must try!!
For those that have concerns due to COVID (as I did - especially as I brought my kids along for the adventure), they have very strict cleaning protocols that included a thorough top to bottom sanitization of each and every game room after every session. They also ensure all participants are double vaxxed and have thoroughly used hand sanitized prior to entering the game room, which makes this a fun and safe outing to do even during the pandemic.
Thanks for offering such an entertaining experience by providing this hidden gem in the Byward Market that feels like a mini-escape from the current reality.
I will most definitely be back :)
Written December 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darren L
1 contribution
Jul 2022 • Couples
our first time going and we did their new room "Pirates Code" the room was very nice looking and really sets the mood and matchs the theme. we were surprised when we walked into the room "WOW... this is so cool" just being in the room is an experience by itself, they must have spent a lot of time making it. its one of the harder rooms and with just the two us we almost made it out, the puzzles are really well made but not imposible we had so much fun and will for sure go again to try out the other rooms.
Written July 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
quelng
Ottawa, Canada37 contributions
May 2023
I have been here twice, each with a different group of friends (adults early to mid 30s). Our most recent trip was May 2023 in the Pirates Code. We also did the Cabin in the Woods in April 2019 (but I don't think I wrote a review back then). We successfully escaped both rooms within the time limit. Both were fun, manageable, and interesting. I liked the Pirates Code better of the two as it felt like there was more variety within the room. I would come back here to do another room. The staff was great - they were friendly and very clear on instructions. I was a bit disappointed that they did not offer pics or props this time around as it would have been nice to take a "we escaped!" photo as a memento of our success, but it might be a post-COVID thing. I would recommend doing an escape room here! Bonus - they offer a discount on select restaurants nearby for you to dine at before or after your room (same day).
Written May 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olomo M
Ann Arbor, MI52 contributions
Jul 2023 • Family
In fairness, we got caught in traffic and we were 10 minutes late. We apologized but right off the bat, it was clear these people were not the hospitable, listening types. They talked over us, they hustled us to the room even while we were still filling out waivers. They didn’t seem to hear a single word we said and no one looked us in the eye. We might as well have been paint on the wall. We felt unwelcome and they really killed the mood. We always take pictures after an escape room but they never even offered and we were too uncomfortable to ask or stick around. What a disappointment. Worst escape room experience EVER!!! We cannot ever recommend.
Written July 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marsha-Dawn Walters
1 contribution
Jul 2020 • Friends
It was so much fun from start to finish! My favorite part is always that beautiful sense of satisfaction of solving the puzzles or finding the keys to unlock the clues. Every moment is action packed. You can tell the owners really put a lot of thought and planning into each room to make it fun, challenging enough and really interesting. The design themes are spot on too. It's really a nice sense of accomplishment when you finish. Loved every minute of it! Can't wait to go back!
Written August 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sheila_1067
Ottawa, Canada2 contributions
Feb 2020
I booked the 2 escape rooms for my daughter's birthday celebration party: Cabin in the woods and CSI. The Saturday afternoon was full of fun and excitement trying to escape apparently :-)
As an observer, I can say, the place is very well organized, very well maintained and participants' safety comes first which I appreciate a lot as a parent.
The challenges were very interesting and gave them no chance to get bored.
If there is any recommendation for improvement I can add, it would be to increase the time allotted for the challenges as to give them a better chance to complete the challenges. Giving this experience a 5 star.
As an observer, I can say, the place is very well organized, very well maintained and participants' safety comes first which I appreciate a lot as a parent.
The challenges were very interesting and gave them no chance to get bored.
If there is any recommendation for improvement I can add, it would be to increase the time allotted for the challenges as to give them a better chance to complete the challenges. Giving this experience a 5 star.
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sebvilleneuve
Ontario40 contributions
May 2023 • Family
Awesome night! Went with my 11 years old son and my 18 years old daughter and her boyfriend. Had a blast, was able to escape within an hour. Great “family” building. Would recommend to anyone!
Written May 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caroline B
Gatineau, Canada5 contributions
Nov 2023 • Family
We had the best time ever!! I went with my daughter, nephew and niece (aged 10 to 15) and did The Castle. It was so well done!! It is relatively easy to do (what I mean is that is a accessible for kids) and the room is so realistic! The employees were great and made our experience fantastic. Highly recommended! Thanks! :-)
Written November 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TNT
Ontario, Canada126 contributions
Oct 2021
The woman who welcomed us and took us to the room was amazing. Very welcoming, pleasant and very helpful.
She made the experience exceptional.
The room was well done, we found the directional locks difficult to open. Required a very hard pull. That could be added to the explanation.
She made the experience exceptional.
The room was well done, we found the directional locks difficult to open. Required a very hard pull. That could be added to the explanation.
Written October 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Justin PM
1 contribution
Feb 2020
First time at an escape room for a date and was helped out by Alicia. Very enthusiastic and great explainer. She went out of her way to make sure we were accommodated and enjoying our time. Excellent customer service and attentiveness.
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JigsawEscape
Ottawa, Canada
Hey! Each room can fit between 7-12 people. Our max capacity right now is 54 people, but that will also increase in the coming months!
If you have a group of 4 people you can request a private room. Smaller groups can sometimes be paired with other people as well, but as it is a team/group activity that generally helps your chances of escaping!
Written December 4, 2018
We are a group of 7 seniors and we all love challenging games. What would you recommend? 2 of us use a walker to move around...would this be a problem for us? We will be in Ottawa from Sept.2 t0 Sept. 6. What will be the best time to come? Thank you.
Written July 15, 2016
I am fairly certain I saw an elevator. Your best bet is to email them and ask about this and which room would best suit the physical limitations. We did the Castle room which you probably want to avoid. Otherwise you will have a great time!
Written August 16, 2018
JigsawEscape
Ottawa, Canada
The minimum age to participate is 18 without the consent of a parent or guardian. Based on the difficulty level of the rooms, one would have to be approximately 15 years old and participate with a group to advance through the rooms. Children around 10 years of age have participated with an adult or older teens and have a great time as well though! For more information visit the Jigsaw Escape Rooms website's FAQ section.
Written July 31, 2015
JigsawEscape
Ottawa, Canada
Hi,
It is possible you may be paired with 2 other people. We want you all to succeed. The more people in your group, the higher your chance for success!
Written July 31, 2015
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