We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holtz Spa

135 Rideau St | 2nd Floor, Ottawa, Ontario K1N 5X4, Canada
+1 613-241-7770
Call
Website
Save
Review Highlights
Classy. Unfriendly staff. Good massage.

As I walked in, the receptionnists had no smile and were eating at the front desk. Not... read more

Reviewed 1 week ago
Anne D
via mobile
Spa Located in an Upscale Hair Salon

My daughter and I booked massages after a long day of museum tours. The hair salon is beautiful. We... read more

Reviewed 2 weeks ago
Kathy P
Read all 150 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
Holtz Spa is Ottawa's largest full service day spa and offers a welcomed respite from Ottawa's busy downtown. Just steps away from Parliament Hill and all the major attractions, you will find an oasis of calm, where highly trained professionals offer a wide range of holistic treatments to balance, relax and rejuvenate. Massage Therapy and Bodywork, Advanced Skincare, Esthetics, a full service Hair Salon and on-site gourmet food services, create the perfect spa getaway destination for just one service or an entire day. Ask about our Couples Hotel & Spa Packages when planning your next visit to Ottawa.
  • Excellent55%
  • Very good10%
  • Average10%
  • Poor8%
  • Terrible17%
Travellers talk about
“hair cut” (7 reviews)
“body scrub” (6 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 8:00 PM
LOCATION
135 Rideau St | 2nd Floor, Ottawa, Ontario K1N 5X4, Canada
Byward Market Area
CONTACT
Website
+1 613-241-7770
Write a ReviewReviews (150)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 148 reviews

Reviewed 1 week ago via mobile

As I walked in, the receptionnists had no smile and were eating at the front desk. Not professional. My massage therapist was Rose and WOW was she ever good! Took all the knots out and the 80 minutes aromatherapy massage was per-fect. I might actually...More

Thank Anne D
Reviewed 2 weeks ago

My daughter and I booked massages after a long day of museum tours. The hair salon is beautiful. We were greeted by friendly staff and sat in the hair salon waiting area to complete our health information. We waited 25 minutes before being brought into...More

1  Thank Kathy P
Christine O, Manager at Holtz Spa, responded to this reviewResponded 2 weeks ago

Kathy - I would like to apologize for the unsatisfactory experience you had with us. Thank you for your comments as we appreciate all feedback in order to improve our services. Your massage certainly should have been relaxing experience for you. In light of this...More

Reviewed 13 September 2017

I went to this spa to pick up my wife and was blown away by its calmness. It's a new location and everything was so clean and shiny. As I waited a gentleman came by and offered me something to drink. Afterwards my wife raved...More

Thank travelworld16
Reviewed 2 September 2017

Holtz is by no means "The Ultimate Escape" as they claim on their site. The staff were friendly but that's about the only thing this spa has going for it. It feels like you're in a converted office building — quite clinical and not relaxing...More

2  Thank Diane C
Christine O, Manager at Holtz Spa, responded to this reviewResponded 14 September 2017

Diane - I would like to apologize for the inconvenience you experienced during your visit with us. In light of your experience management had asked that you be contacted to advise you that a credit for the full massage had been placed on your file....More

Reviewed 17 July 2017 via mobile

I called the Holtz Spa in agony after a terrible waxing experience at another salon. I was in pain and leaving for my flight back to B.C. the next day and needed some advice on how to treat my irritated, inflamed skin on my legs...More

Thank Groundhog02
Reviewed 6 July 2017

Holtz Spa has such a great atmosphere and awesome central location. The staff is very friendly and helpful too! Would certainly recommend it to friends.

Thank Emily C
Reviewed 18 April 2017

I suffer from a lot of spine/leg/muscle issues compounded by a form of cancer which comes with it's own bag of fun. The result of these complications is that I suffer from a lot of back and leg pain. A friend booked me a massage...More

1  Thank Jeff P
Reviewed 31 March 2017

I have been a client of Holtz Spa in Ottawa for a number of years and am always incredibly satisfied with the excellent service that I receive. From the moment I am greeted by the friendly ladies at the reception to the conclusion of my...More

Thank Margret_Norenberg
Reviewed 13 February 2017 via mobile

My fiancé took us for a "couples pedicure" yesterday and we left feeling disappointed and ripped off. We went in to the pedicure room at the same time, and both started off with a foot soak. One of the ladies started on my hubby's pedicure,...More

2  Thank wineanddine19
Christine O, Manager at Holtz Spa, responded to this reviewResponded 17 February 2017

I would like to apologize for the inconvenience you experienced during your visit with us. Thank you for your comments as we appreciate all feedback in order to improve our services. We do pride ourselves on our customer service and it seems you were let...More

Reviewed 13 January 2017

I've been going to Holtz for many years for massage treatments. The staff have always been super friendly and attentive. One therapist in particular, Christine, has been amazing for getting all the kinks and pain out. If you have any kind of sports or medical...More

Thank JamesPritzy
Nearby
Nearby HotelsSee all 68 hotels in Ottawa
Courtyard by Marriott Ottawa Downtown
930 reviews
.15 km away
Andaz Ottawa Byward Market
739 reviews
.16 km away
Novotel Ottawa
1,506 reviews
.17 km away
Les Suites Hotel Ottawa
1,776 reviews
.19 km away
Nearby Restaurants
Beaver Tails Pastries
1,926 reviews
.08 km away
La Bottega
276 reviews
.08 km away
Aulde Dubliner & Pour House
715 reviews
.05 km away
The Grand Pizzeria & Bar
673 reviews
.06 km away
Nearby Attractions
Rideau Centre
292 reviews
.19 km away
Waller St. Brewing
5 reviews
.16 km away
The Highlander Pub
39 reviews
.10 km away
Questions & Answers
Get quick answers from Holtz Spa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit