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Holtz Spa

135 Rideau St | 2nd Floor, Ottawa, Ontario K1N 5X4, Canada
+1 613-241-7770
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Review Highlights
A Calm Classy Place

I went to this spa to pick up my wife and was blown away by its calmness. It's a new location and... read more

Reviewed 13 September 2017
travelworld16
,
Ottawa, Canada
Spa in an office building

Holtz is by no means "The Ultimate Escape" as they claim on their site. The staff were friendly but... read more

Reviewed 2 September 2017
Diane C
Read all 148 reviews
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Overview
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Holtz Spa is Ottawa's largest full service day spa and offers a welcomed respite from Ottawa's busy downtown. Just steps away from Parliament Hill and all the major attractions, you will find an oasis of calm, where highly trained professionals offer a wide range of holistic treatments to balance, relax and rejuvenate. Massage Therapy and Bodywork, Advanced Skincare, Esthetics, a full service Hair Salon and on-site gourmet food services, create the perfect spa getaway destination for just one service or an entire day. Ask about our Couples Hotel & Spa Packages when planning your next visit to Ottawa.
  • Excellent57%
  • Very good10%
  • Average8%
  • Poor8%
  • Terrible17%
Travellers talk about
Closed Now
All hours
Hours Today: 9:00 AM - 6:00 PM
LOCATION
135 Rideau St | 2nd Floor, Ottawa, Ontario K1N 5X4, Canada
Byward Market Area
CONTACT
Website
+1 613-241-7770
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Reviews (148)
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1 - 10 of 146 reviews

Reviewed 13 September 2017

I went to this spa to pick up my wife and was blown away by its calmness. It's a new location and everything was so clean and shiny. As I waited a gentleman came by and offered me something to drink. Afterwards my wife raved...More

Thank travelworld16
Reviewed 2 September 2017

Holtz is by no means "The Ultimate Escape" as they claim on their site. The staff were friendly but that's about the only thing this spa has going for it. It feels like you're in a converted office building — quite clinical and not relaxing...More

2  Thank Diane C
Christine O, Manager at Holtz Spa, responded to this reviewResponded 14 September 2017

Diane - I would like to apologize for the inconvenience you experienced during your visit with us. In light of your experience management had asked that you be contacted to advise you that a credit for the full massage had been placed on your file....More

Reviewed 17 July 2017 via mobile

I called the Holtz Spa in agony after a terrible waxing experience at another salon. I was in pain and leaving for my flight back to B.C. the next day and needed some advice on how to treat my irritated, inflamed skin on my legs...More

Thank Groundhog02
Reviewed 6 July 2017

Holtz Spa has such a great atmosphere and awesome central location. The staff is very friendly and helpful too! Would certainly recommend it to friends.

Thank Emily C
Reviewed 18 April 2017

I suffer from a lot of spine/leg/muscle issues compounded by a form of cancer which comes with it's own bag of fun. The result of these complications is that I suffer from a lot of back and leg pain. A friend booked me a massage...More

1  Thank Jeff P
Reviewed 31 March 2017

I have been a client of Holtz Spa in Ottawa for a number of years and am always incredibly satisfied with the excellent service that I receive. From the moment I am greeted by the friendly ladies at the reception to the conclusion of my...More

Thank Margret_Norenberg
Reviewed 13 February 2017 via mobile

My fiancé took us for a "couples pedicure" yesterday and we left feeling disappointed and ripped off. We went in to the pedicure room at the same time, and both started off with a foot soak. One of the ladies started on my hubby's pedicure,...More

2  Thank wineanddine19
Christine O, Manager at Holtz Spa, responded to this reviewResponded 17 February 2017

I would like to apologize for the inconvenience you experienced during your visit with us. Thank you for your comments as we appreciate all feedback in order to improve our services. We do pride ourselves on our customer service and it seems you were let...More

Reviewed 13 January 2017

I've been going to Holtz for many years for massage treatments. The staff have always been super friendly and attentive. One therapist in particular, Christine, has been amazing for getting all the kinks and pain out. If you have any kind of sports or medical...More

Thank JamesPritzy
Reviewed 5 January 2017

Let me warn you firstly that tips are "cash only" something you only find out when you go to pay. Of course they have a handy ABM machine right there that charges a hefty premium that I'm sure goes right to the owner's pocket. The...More

3  Thank mkjoss
Christine O, Owner at Holtz Spa, responded to this reviewResponded 11 January 2017

I apologize for the inconvenience you experience on your last visit with us. We have recently moved to our new location at 135 Rideau, which is one block east of our old location still on the North side of the street across from Rideau Centre....More

Reviewed 31 December 2016 via mobile

I'm not sure why this place is rated second best spa in Ottawa. It most definitely is not. It's attached to a hair salon and feels more like an after thought than a relaxing experience. It was difficult to locate in the first place (temporary...More

2  Thank TravelinMums
Christine O, Owner at Holtz Spa, responded to this reviewResponded 11 January 2017

I apologize that you were unhappy with your experience at Holtz Spa. Yes we have moved as a result of the sinkhole on Rideau Street. We have received very positive feedback from our clients who love the new spa, very comfortable and more modern. For...More

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