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Holtz Spa

Neighbourhood: Byward Market Area
Sponsored by:
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Address: 135 Rideau St | 2nd Floor, Ottawa, Ontario K1N 5W8, Canada
Phone Number: +1 613-241-7770
Website
Today
09:00 - 20:00
Open now
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Hours:
Wed - Fri 09:00 - 20:00
Sat - Tue 09:00 - 18:00
Description:

Holtz Spa is Ottawa's largest full service day spa and offers a welcomed...

Holtz Spa is Ottawa's largest full service day spa and offers a welcomed respite from Ottawa's busy downtown. Just steps away from Parliament Hill and all the major attractions, you will find an oasis of calm, where highly trained professionals offer a wide range of holistic treatments to balance, relax and rejuvenate. Massage Therapy and Bodywork, Advanced Skincare, Esthetics, a full service Hair Salon and on-site gourmet food services, create the perfect spa getaway destination for just one service or an entire day. Ask about our Couples Hotel & Spa Packages when planning your next visit to Ottawa.

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TripAdvisor Reviewer Highlights

Read all 138 reviews
Visitor rating
  • 75
    Excellent
  • 15
    Very good
  • 12
    Average
  • 11
    Poor
  • 23
    Terrible
Good place for relaxation

Nice place for mini relaxations facials techniques are not bad lunch box are so so not my first choice hair stylists techniques are good for gentleman"s hair and manicures and... read more

4 of 5 bubblesReviewed 31 March 2016
lizawang001
,
Canada
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138 Reviews from our TripAdvisor Community

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Showing 136: English reviews
2 reviews
5 of 5 bubbles Reviewed 3 weeks ago

The Holtz supreme day at the Spa is an incredibly relaxing and beneficial experience! My facial was one of my favorites, so relaxing and my skin looks much more radiant and hydrated. All the services were beautifully done with thoughtful intellect experts. I also had a separate hair appointment the same week with Grace, referred to me by staff. It... More 

Helpful?
Thank Laura C
Ottawa, Canada
Level Contributor
28 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

I hadn't been to Holtz Spa since the spring and so when I went on the 4th November I was pleasantly surprised by the new location. They have moved to new digs on Rideau Street as of August 2016. Nice and easy to get to and the massage rooms and pedicure areas are much improved from the old location. everything... More 

Helpful?
Thank PDWilliams
Ottawa, Canada
1 review
5 of 5 bubbles Reviewed 5 weeks ago

My second time at Holtz Spa for a massages. For the first time, I had a sport massage which was excellent for recovery after a half marathon few days earlier. This time I had an hour regular massage and got an half hour complimentary reflexology! Both are great! Staffs at the reception desk are all nice and friendly. I would... More 

Helpful?
Thank mamiko2016
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 24 September 2016 via mobile

Agains't my better judgement I decided to return to Holtz Spa. Don't be fooled they aren't closed, just relocated. Doesn't really matter though since it's still a horrible place to go. Running from their Trip Advisor review history it seems since on here it says closed. Massage was actually ok however the environment is the loudest and most non relaxing... More 

Helpful?
5 Thank Shane P
Manitoba, Canada
Level Contributor
115 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 11 September 2016

I visited the Holtz Spa to enjoy a white chocolate truffle body wrap. What an amazing experience! My therapist, Buki, is skilled at her work and the treatment left my skin feeling better than ever before. I loved the experience of being wrapped cocoon-style and then lowered into the Amazing Hausler flotation bed. Hotlz Spa is a top-notch world class... More 

Helpful?
Thank dpendgracs
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 3 August 2016

Avoid this spa as they don't care to inform the clients about the changes in locations or hours of your appointments. I have booked an appointment for a facial treatment one month in advance and when I get there to have my treatment I realized that they moved away from the old location, but nobody informed me about the change.... More 

Helpful?
2 Thank Sorina B
Ottawa, Ontario, Canada
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 16 June 2016

Was booked for a manicure and pedicure. Concerned about the sinkhole on Rideau Street I called the day before at 2 pm to inquire if appointment was still on. Was assured everything was ok, no hint that there was a possibility of cancellation, was told access to the building was as usual. Came home from work at midnight to a... More 

Helpful?
1 Thank Rhonda D
Berlin, Germany
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 19 May 2016

it's a good location close to my hotel. but frankly speaking it's too commercial and you don't feel welcome, i didn't feel relaxed, u can feel they are only there for the money, focused more on sales than customer experience. And there is politics between the spa employees and they bring it up in front of the clients. They push... More 

Helpful?
2 Thank Danny L
Halifax, Canada
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 18 May 2016 via mobile

Terrible customer service leaving me without time to book somewhere else. They originally rebooked me 45 minutes later which I accommodated only to send me a note 30 minutes later to cancel.

Helpful?
2 Thank travellingwilburys_1
Canada
Level Contributor
23 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 31 March 2016

Nice place for mini relaxations facials techniques are not bad lunch box are so so not my first choice hair stylists techniques are good for gentleman"s hair and manicures and pedicures are good staff are friendly overall not bad experience

Helpful?
Thank lizawang001

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