Escape Manor Byward Market
Escape Manor Byward Market
4.5
Escape Games
This location was reported permanently closed
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Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


4.5
4.5 of 5 bubbles184 reviews
Excellent
143
Very good
33
Average
2
Poor
5
Terrible
1

Ellie
7 contributions
5.0 of 5 bubbles
Jan 2020 • Family
Our group of 3 did all of the escape rooms over 3 days and enjoyed each one! We also took advantage of the 25% discount if you booked another escape at their kiosk, which was nice! Unfortunately we didn’t successfully escape any of them, but the staff did a great job of hosting each experience and boosting our morale at the end of each one haha. (Thanks, Corey!)

The first one we did was The Magician’s Studio, which turned out to be our least favourite. It was a tricky room, but it had some cool puzzles to solve! Ultimately it came down to lacking time and hands to work on things. There wasn’t as large of a variety of locks so we kept having to try the same combinations on different locks. We did get stuck a couple of times so although we were sort of close (not quite) this one was not as successful of an escape as we’d hoped to have going in!

The second one we did was The Boudoir, in an attempt to redeem ourselves (we didn’t). The theme of the room was very fun and our host Finn was really nice and helpful! We weren’t quite on top of our game in this one and missed small but important things which wasted our time. We were pretty close to the end though; if we had more time or worked faster we could’ve made it! It was interesting doing the puzzles in this one, they were varied and fun to solve. :)

The last one we did was The Parlour, which was our most successful room out of them all, even if we didn’t actually escape. We had only very slightly messed up the final puzzle which would have led us out the room when the timer went off. But it was fun! The puzzles all fit in very well with the theme of the room, and they were interesting to solve. We only really got held up by two of the puzzles, but our host Elizabeth and the other staff were very helpful in their hints. We wish we had made it out of the room in time but it was a fun experience nonetheless!

Overall I’m glad we did these rooms! We’re kind of disappointed having three near-escapes and none fully a success but it was a fun time for each of us, and I’d definitely recommend doing any of these rooms with friends or family! (The more people, the better.)
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Ellie, Thank you so much for taking the time to give us a 5-star review, and to leave such kind words! I am so happy you had a great time playing all three of our rooms, and nearly escaping them! I'm sure you'll make it out of the next room you try with us. Fourth time's the charm, right? You make a great point about taking advantage of our 25% rebooking promotion. This is definitely something to be noted and can help when making the decision to play another room. We're happy we got the chance to host your team for all three rooms, and we definitely look forward to hosting you at one of our other locations. Best regards, Corey Wilson General Manager
Written February 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

aishacloutier
Gatineau, Canada4 contributions
5.0 of 5 bubbles
Jun 2019 • Family
We went with my grandparents and it was really an amazing experience. The staff was amazing and even offered to do the room in French (we are all bilingual, but it's nice to have the option). Everything in the room was bilingual which was fun!

The only thing was that we would have like to know we had chosen the most difficult room since we had first timers with us, but we still have a blast and I definitely recommend that room to anyone who wants to do one at the byward market!
Written June 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for the 5-star review, Aisha! I'm so happy to hear you and your team had a great time. Nous avons très hâte de vous enfermer une autre fois. Un grand merci, Corey Wilson General Manager
Written July 31, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

yvonnedemers
Ottawa, Canada5 contributions
5.0 of 5 bubbles
Mar 2019 • Family
Wonderful night and great bonding family time. Enjoyed every minute. Did not solve the room but came very close. Loved the fact we had to really think and it was not too easy
Written March 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Yvonne, Thank you very much for leaving us a review! I am glad to hear that your family had a great time, despite not quite making it out. We cannot wait to host your team again in another one of our rooms! All the best, Corey Wilson General Manager
Written March 23, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Andy Y
4 contributions
5.0 of 5 bubbles
Jan 2019 • Friends
Excellent service and rooms. We did 2 rooms this evening. We did the Boudoir and Magician's Studio. Got out of one and got stumped on another. Fair enough. Really fun and creative rooms. We were a group of 4 escape room veterans. Escape manor always sets the bar. Thanks to Adam and Nick our hosts. Our visit was fantastic definitely fun. Can't wait for more/new rooms to be built. Highly recommended.
Written January 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Andy, Thank you very much for the 5-star review! I'm glad to hear your team had a fun time and you managed to escape one of the two rooms you tried. I will pass the word along to Adam and Nik; it's always great to hear kind words about the team. We cannot wait to host you and your team again! All the best, Corey Wilson General Manager
Written January 30, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bytown Lock Inc.
1 contribution
5.0 of 5 bubbles
Dec 2018 • Business
We booked 3 rooms for an organized activity for our X-MAS Party before our meal. We all enjoyed our time trying to get out of the rooms but failed while having a wonderful time! The staff was awesome too! Recommended to all!
Written December 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for the 5-star review! I'm so glad to hear that your team all enjoyed their rooms, and that you had a great time! Hopefully we'll get to host you for another team outing soon, Corey Wilson Assistant General Manager
Written December 20, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stephanie P
1 contribution
5.0 of 5 bubbles
Nov 2018 • Couples
I love playing games that truly test my mental limits and I’ve never been in a room at any escape manor that hasn’t done that. Escape manor never disappoints even with such a high fail statistic it’s still fun. You won’t be disappointed no matter what room you choose. There was one small error because a game piece was not put away correctly and the staff were very fast acting to validate our concerns and resolve the issue. Can’t wait to go back.
Written November 27, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the 5-star review, Stephanie! I am happy to hear that you enjoy the complexity of our rooms and the challenge they pose. Like you said, the challenge is fun! I am sorry to hear that there was a slight issue with the reset, but thankfully this situation was quickly amended as to not disrupt the experience. We do look forward to hosting you again soon. Best, Corey Wilson Assistant General Manager
Written November 27, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

haitiano75
Ottawa, Canada1 contribution
5.0 of 5 bubbles
Nov 2018 • Family
Located in the heart of the Nation Capital, the "Manor" staff was excellent in creating the
mysterious and friendly atmosphere. The game and puzzles were well thought, challenging and simple at the same time. Strongly recommend this event in a group of 4 to 6 people.
Written November 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the kind review! We are very glad you enjoyed your experience with us as well as the puzzles and concept. We hope to host your team for another room soon. Best regards, Corey Wilson Assistant General Manager
Written November 27, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marie-France J. L
1 contribution
5.0 of 5 bubbles
Nov 2018 • Business
I recently visited The Escape Manor on York Street (Ottawa) as an organized activity with work colleagues. The activity was meant to help with teamwork and communication skills. We were a little over 15 people and for most, this was our first time experiencing an escape room.

Upon arriving the staff was very helpful and reassuring. They explained the ‘rules and regulations’ and answered all our questions. We were divided in three separate groups. I participated in the Boudoir escape room. What an experience! Although quite anxious upon arriving, when that door closed, my mind was focused on the task at hand. The clues were very intricate and required us to communicate more amongst each other.

Although we did not succeed in ‘escaping’, we had a blast. The staff were very patient when we requested a clue and gave us proper guidance. We felt no judgement during or after the activity. We all left quite happy with the experience. We were even comparing our rooms and discussing clues.

It was a fantastic group activity and would definitely recommend other corporate groups to visit the Escape Manor on York Street. Already looking forward to round two!
Written November 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for the kind words Marie-France. It was a pleasure hosting your corporate team, and especially having most of you experience an escape room for the first team. Our team is always there to answer any questions or clear up any anxieties first-timers may have. I'm glad to hear your corporate team got the best out of this experience and used it as a tool to improve teamwork and communication skills! Those two skills are, like you mentioned, definitely needed in an escape room. Thank you again for the review. We look forward to hosting you again, whether it be with your corporate group, friends, or family! All the best, Corey Wilson Assistant General Manager
Written November 27, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Casmita D
2 contributions
5.0 of 5 bubbles
Nov 2018 • Friends
We did two rooms in two weeks! The staff is is suuuuuuper friendly and we did have a great time at MysTery Hotel! We didn’t escape both rooms but you can be sure we are gonna succeed to escape the last one! Really love the idea of the scavenger hunt after doing all three rooms! Can’t wait to do the last one!
Written November 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for the review, Casmita. I'm glad you had fun in the two rooms you've tried, I have hope that your team will escape the last one! We cannot wait to host you again soon. All the best, Corey Wilson Assistant General Manager
Written November 27, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chanelle B
Ottawa, Canada1 contribution
5.0 of 5 bubbles
Oct 2018 • Friends
Staff is friendly and outgoing! Always on time for the room to begin. Huge thanks to the staff member who stayed back an extra hour after hours to let us complete the 3rd room that we had never done! Every time we’ve gone it has been a pleasant experience, staff always making sure you leave content and satisfied. These rooms are extremely fun and definitely bring out the creativity and problem solving skills in every one.
My group of friends and I do an escape room every month, this is how much we enjoy the experience! We’ll be back next month 😊
Written October 18, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for the review Chanelle! I'm so happy to hear that our staff have always taken great care of you, and that our staff member, Finn, could make your experience better by letting you complete all the rooms! We cannot wait for you and your team to come back and try another one of our rooms. All the best, Corey Wilson Assistant General Manager
Written October 18, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Escape Manor Byward Market - All You Need to Know BEFORE You Go (2024)

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