CN Tower

CN Tower, Toronto: Hours, Address, CN Tower Reviews: 4.5/5

Points of Interest & Landmarks • Architectural Buildings • Observation Decks & Towers
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10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
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About
At a height of 553.33 m (1,815 ft., 5 in), the CN Tower is Canada’s National Tower, an engineering Wonder, award-winning dining & entertainment destination, and Toronto’s “must-see” for over 4 decades. Rocket to the top in a thrilling 58 second ride aboard glass fronted elevators. Spectacular views overlooking up to 160km (100 miles) from 3 observation levels including, the LookOut Level with floor-to-ceiling panoramic Window Walls, the world famous Glass Floor including Outdoor SkyTerrace and SkyPod, the highest of them all. Experience the thrilling EdgeWalk, the World’s Highest Outdoor Walk on a Building. Enjoy award-winning Canadian cuisine and breathtaking revolving views at 360 Restaurant, the perfect place for entertaining or celebrating. Plus, visual displays and exhibits on the history of the CN Tower, KidZone play area and unique Canadian artisan and souvenir shopping in the Gift Shop. Don’t miss the architectural illumination of the Tower each night from dusk to dawn.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
25,174 reviews
Excellent
12,902
Very good
8,223
Average
3,047
Poor
683
Terrible
320

AnnaScotland
Scotland460 contributions
Despite buying timed tickets online we had a huge lot of queueing to do. So we queued outside for over 30 minutes. Queued again inside to have tickets scanned. Then queued for even longer for a lift to take us to the viewing platform. The lift should have been exciting but we were crammed in so tightly we couldn't see much from the window at the front of the lift. Then on viewing floor it appeared that half the space in front of the windows was taken up with tables of people ordering food.
The windows were dirty with sticky finger marks, crowded with lots of people pushing in to see. The glass floor was a huge disappointment, very small area, lots of people crowding on and an obvious glass floor beneath taking away the thrill of viewing down to the street below.
After a walk around we discovered yet another queue for the lift to go back down. This in an area like a construction site. Instead of ground floor lift took us to the basement gift shop. After two failed attempts we had to ask for help to get our way out of here.
At approx £115 for a visit of mainly queueing I would not recommend this attraction, plenty other things to do in Toronto. Seems like they milk this attraction for a money spinner and do not consider customer satisfaction, likely customers all visitors who won't be back anytime soon.
Written August 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Family Travels
2 contributions
Great fun. We were well taken care of and had a fabulous experience. Shame there is no ability for family members to spectate or join their friends /family afterwards without buying their own ticket.
Written August 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Max
2 contributions
Visited CN Tower recently (August 2, 2022) with relatives from overseas. That would be likely my 6th or 7th visit to CN Tower under similar circumstances, in the last 20 years or so). I found this last visit fairly disappointing. Simply put, they seem to be a money-milking machine with little customer care. overall.

I bought tickets locally, at the outside kiosk, since I chose not to be tight on schedule. They only sold 1 "general access" type ticket only to find out, while up there, that one could "upgrade" their ticket to be able to go upper, to the "skypod" (so from 350m to 450m) for extra $10+tax per person. So, some lack of coordination, right there. The immediate downside of "upgrading" the general-access ticket locally was that we had to wait inside another hour until we could go all the way to skypod. Although they also sold online, "timed tickets" (which allows one to visit the tower within a 1-hr tolerance time interval), they did not seem to run on schedule. There was a long waiting line outside, in full sun, at the entrance, and while inside and up there (i.e. at the "main observation level"), I found it literally packed with visitors. Air ventilation did not seem to be on their worries list, neither in the visiting area nor in the elevators. We chose a workday morning hoping it would be less crowded but we were wrong... If one wants to "experiment" with catching Covid-19, well, this place and time would be, indeed, an ideal candidate... No distancing rules or guidance or enforcement, they also packaged up the elevators to max capacity with little regard on Covid-19 restrictions. We also served some snacks at the "main observation level", quite expensive for a snack experience, however, given the location and place, perhaps this could be considered subject to interpretation.
Another lack of coordination and upsetting aspects was that, although on their website they posted "maintenance closure of the glass floor" on August 6, they "pulled ahead" the glass floor maintenance (unannounced) for 4 days, so the main glass floor was closed (only the additional, little, narrow-view glass floor was open). (No discount for that).
Comparing this visit to the previous ones, I would say this was the worst experience out of the previous 6 throughout the years; and, quite expensive (around $280 + $120 snacks for 3 adults and 2 young children).
Written August 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Landy H
North Carolina128 contributions
This is worth all the hype and prices. We purchased the CityPass which got us to the main observation area but you have to purchase your reservation to 360 Restaurant separately. In the main observation area, you can order food from a limited menu and eat at the available tables. They sell wine there too, so no need to get a fancy dinner if you have small kids, have picky eaters with you or you are on a budget. The ride down was unexpectedly exciting, you can see yourself dropping in the glass elevator. Please arrive 1-2 hours before your reserved time. We were lucky and did not have any lines outside of the building, the line started inside the building and it lasted approximately 30 minutes before we actually got in the elevator to the observation area. I will definitely visit again and absolutely recommend. We did not purchase the Edge Walk.
Written August 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ren
7 contributions
Family
The view once you get up there is amazing. However, we went at around 9pm and it was insanely busy with lots of lines and people everywhere you look. But this was to be expected since the city IS amazing at night. Before finally getting the elevator down (another line) we decided to visit the sky dome. Again, the view was fantastic but the glass looking down was dusty with lots of “graffiti” like stuff written through the dust among other fingerprints from tourists touching it.

Overall it was a nice experience but they need to get that glass cleaned sometime and maybe manage the crowd a little better. I would recommend going at a time that isn’t as busy as 9pm at night.
Written August 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Chris Stephens
Ontario, Canada43 contributions
Always a treat to be whisked up the elevator into the donut and gaze upon the amazing view of Toronto! The tallest free-standing building on Earth for 32 years certainly does not disappoint with views all the way out to America on a clear day. You can even go further up into the SkyDome by a second elevator to get an even better view if you want. I wouldn't recommend going to the iconic revolving restaurant unless you have a special occasion and have booked very far ahead in advance. Be prepared for long lines and high prices, as everyone else has the same idea as you coming here.
Written August 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Becky M
Dardenne Prairie, MO18 contributions
Family
Expensive, long lines and crowded. We’ve been to the Willis Tower in Chicago and loved it. This was similar but longer lines and more crowded. There is a cafe up top so a lot of the windows are lined with tables which made the windows without tables crowded. It’s a neat view of the city, but I’m not sure it was worth the price.
Written August 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Peach
31 contributions
Family
We went on a rainy day but were fortunate enough to see a rainbow when we got to the top. Views were amazing. There was food and drinks and a few tables to sit if you so desired. Lines were long to get to elevator and it wasn’t cheap but worth seeing. Recommend.
Written August 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jo C
United Kingdom146 contributions
Have visited in the past, so this time went to see the sunset and were not disappointed, obviously this isn’t down to the CN Tower but the height helped.
The lift takes a minute to reach the viewing point and the view is excellent whilst up there.
Written August 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Delilah R
120 contributions
We found it really crowded and touristy inside and most of the sanitizer machines were empty. But that being said, it was neat to look out at the greater Toronto area all around. SO MUCH GREEN SPACE! Compared to other big city tower views, we were struck by how many trees were everywhere. I'm glad we went, it wa s a good way to spend an hour. Probably should have gone on a weekday instead of a weekend, in terms of crowds.
Written August 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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CN Tower is open:
  • Sun - Sat 10:00 a.m. - 10:00 p.m.
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